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Residence Inn Chicago O'Hare

3.0 of 5
7101 Chestnut Street, Rosemont, IL 60018
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Residence Inn Chicago O'Hare
Ranked #15 of 16 hotels in Rosemont
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120 reviews from our community

    Trip type
Traveller rating
    48
    34
    22
    8
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Date Rating
Boston, Massachusetts
1 review
5 of 5 stars Reviewed 18 May 2013 NEW

I checked in yesterday evening and I was exhausted and worn out from my hectic work day. When I arrived at the hotel, their were three people ahead of me and I became even more flustered. However, the front desk clerk was extremely magnificient. She acknowledged me as I came through the door while attending to the other guest. As... More

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Indianapolis, Indiana
Top Contributor
65 reviews 65 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 30 March 2013

We decided to stay here when attending a concert at Allstate Arena. The hotel was very nice and the rooms were clean. It was extremely convenient to just walk over to the concert. There was a evening reception with finger food and drinks which was a nice snack. The breakfast was above average for your hotel typical hotel spread and... More

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RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review
5 April 2013

Thank you for sharing your recent experience with us. I am happy to hear that you found our hotel to be a clean and convenient option when traveling to events at the All-State Arena. I am glad to hear that you were able to take advantage of our complimentary hospitality hour before heading to your event. We pride ourselves in... More

Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 25 March 2013

This is an extended stay hotel. I had a roomy 2 bedroom 2 bath unit. The unit had a fireplace in the loving area. It seems that the hotel is well maintained. The calking in the bathroom seemed to be recently sealed. The walls were a little thin. I could hear the shower from the neighboring room and heavy footsteps... More

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RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review
28 March 2013

Thank you for taking the time to share your experience with us. I am happy to hear that you found our hotel to be a convenient location to the All-State Arena, Target, and for travel into Downtown Chicago. I am sorry to hear about the noise you experienced from the neighboring room, we certainly try our best to maintain outside... More

1 review
2 of 5 stars Reviewed 2 March 2013

Terrible airport shuttle service that runs inefficiently. I had to call twice and wait for about 50 minutes in the cold. Staff was courteous but only offered poor excuses. Room is average and far from reception for a solo female traveler. Overall not the place to stay if you need reliable airport transfer

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RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review
4 March 2013

Thank you for taking the time to share your experience with us. I am sorry to hear of the issues you experienced with our shuttle service from the airport. I understand your frustration of having to wait outside in the cold weather. Our shuttle runs every half hour from 5am until 1am and picks our guests up at Door 2... More

Fargo, ND
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 February 2013

My friends and I were headed home to Fargo when our flight from Chicago was canceled due to weather. We came in on Sunday and couldn't get out on a flight until Tuesday. There were six of us and we booked a two bedroom suite at the residence Inn. What a find! Everyone was super friendly, the room was fantastic... More

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RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review
4 March 2013

Thank you for your positive feedback regarding your stay with us in February. I am sorry to hear that your flight was cancelled, but I am happy to hear that you found our hotel to be a comfortable option while you were stranded. Our complimentary breakfast buffet and evening happy hour are a convenient alternative to going out to eat... More

Washington Township, New Jersey
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 February 2013

I recently stayed at the Residence Inn for business. Our company's travel agent booked the rooms, so I really didn't have a choice (typically when I book my own travel, I check Trip Advisor and try to stay in the top third of hotels in a given area..I was a little concerned when I saw a ranking of "15 of... More

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RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review
6 February 2013

Thank you for taking the time to share your experience at the Residence Inn Chicago O'Hare. I am happy that we were able to show you that our cleanliness and service far exceeds our 15 of 16 ranking. I am sorry to hear that you missed the shuttle service on your way in, we are happy to provide a shuttle... More

indianapolis, indiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 February 2013

Stayed here while I attended a convention at Donald E Stephens Convention Center. The hotel is in a very nice area, located a short drive from the convention center, with several shops and restaurants near by. I chose the Residence Inn due to the proximity to the convention center and offered free parking. Most of the hotels closer to the... More

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RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review
6 February 2013

Thank you for the positive review of the Residence Inn Chicago O'hare. I am happy to hear that you found our location to be convenient and cost effective for your business at the Stephens Convention Center. Complimentary parking and full buffet breakfast are just a few of our amenities that make us a unique hotel in the O'Hare/Rosemont area. We... More

chicago
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 23 January 2013

We had a small fire @home and our insurance placed us at the Residence Inn, Marriot temporarily. No words are enough to express how grateful we feel to be staying there. The rooms are big and clean (it feels like home) and we are allowed to keep our two small dogs with us. We even have a kitchen and have... More

Was this review helpful? Yes 1
RIOHare, General Manager at Residence Inn Chicago O'Hare, responded to this review
6 February 2013

Thank you for taking the time to share your experience with us while relocated from your home. I am glad to hear that we were able to offer a comfortable alternative while you were displaced from your home. I am happy to hear that you found our staff to be friendly and helpful, and that you were able to take... More

Madison, Wisconsin
Senior Contributor
43 reviews 43 reviews
43 hotel reviews
Reviews in 32 cities Reviews in 32 cities
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 17 December 2012

I stayed at the Residence Inn O'Hare for one night to facilitate picking up an international traveler at the airport. The best parts of this hotel are outside - convenient location to the service roads of the airport, plenty of free parking, right next door to a retail plaza anchored by Target with a variety of mostly chain restaurants. The... More

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San Francisco, California
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 11 December 2012

16 of my friends stayed at this hotel for the Andrea Bocelli Concert on Dec 2nd. The hotel stuff were friendly and helpful. I has asked for an accessible room & got it on the firt floor. I found my room to be clean and spacious. I was comfortable with the bed too. The hotel has free wi-fi which is... More

Was this review helpful? Yes 1
 
 
Residence Inn Chicago O'Hare
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Additional Information about Residence Inn Chicago O'Hare

Also Known As:
Residence Inn Chicago o`Hare Hotel
Residence Inn Chicago o`Hare Hotel Rosemont
Residence Inn Rosemont
Rosemont Residence Inn
Address: 7101 Chestnut Street, Rosemont, IL 60018
Phone Number:
Region: United States > Illinois > Rosemont
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 16 hotels in Rosemont
Price Range: ££
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
*All rooms are suites containing living/dining room and kitchen area*Complimentary full breakfast buffet *Complimentary evening social Monday through Thursday 6-7:30pm*Complimentary Shuttle Service to/from OHare Airport 5am-1am*Complimentary High Speed Wireless in all guest rooms and lobby areas*Complimentary On-site parking*Coin operated laundry facilities*Grocery shopping services*24 fitness center, outdoor swimming pool and sport court*Pets are welcome- it would not be home without them. ... more   less 
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Residence Inn Chicago O'Hare
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