This hotel was dirty, smelled, and had poor staff. When I arrived I had to wait for the desk clerk to get off her cell phone. I stayed on the 3rd floor. This floor had a queer smell and the air was damp as soon as I departed the elevator. The cleaning staff woke me up @ 8am, by being... more

I was in town for my mother’s 90th birthday celebration and had intended to stay for a week at the Days Inn near her house. I arrived on Thursday, March 20, and a heavy snowfall had already been predicted for Friday, so any business should have had ample opportunity to arrange for snow removal ahead of time. It was snowing... more

We've stayed here before and been satisfied with the hotel and services. This time we found our room had several lightbulbs not workiing. Rachna Menta at the front desk immediately came to the room and changed the bulbs. We also asked about local restaurants and she gave us menus and coupons for several restaurants. We've been told so many other... more

After our reservations had been made, we read the reviews and were a little un-nerved. Upon our arrival, we found the hotel nice and clean, and the staff very kind and helpful. We didn't hear any excessive noise in the halls or in the adjacent rooms. They provided a very nice continental breakfast. I was pleasantly surprised after the reviews... more

We chose this hotel as it accepted dogs and had an indoor pool. The third floor smelled like cat urine, and this was even after they had installed new carpet. Our room as well as the bedding smelled! Along the corners where the new carpeting met the wall, we found some kind of plaster/dry wall residue that could have easily... more

My boyfriend and I visited St. Charles for a business trip. We stayed at the Days Inn for 3 nights. When we called for a qoute on the rates, we were promised a certain price for all three nights so we budgeted ourselves to that qoute. When I got there to check in, they told us it was about $200.00... more

I reserved two rooms for out of town family who were in St. Charles to attend a family funeral. Reserving the rooms took over 20 minutes as the clerk on the phone had to continually deal with other customers or phone calls. This should have been my first clue about the service my family would receive at this hotel. I... more

I booked this terrible room on Priceline. I only had to sleep there and did not take advantage of the pool, breakfast etc. When I returned to Minnesota, I found out that they charged my credit card as well as Priceline. After days and days fo telephone calls and confusing conversations I still have not been refunded my money! I... more

My family (myself, husband, & 2 toddlers) stayed at the Days Inn in St Charles from 6/23-6/26. We called the hotel property in Feb 07 to book directly as we wanted to ensure we had a suite and that our special needs of 2 cribs could be accomodated. We called on 2 other occasions prior to our stay to reconfirm... more