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Best Western Timber Creek Inn & Suites


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Reviews you can trust

Rating summary
3.0 of 5 stars 4 reviews
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By trip type
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[ Date ] [ Rating ]
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1 of 5 stars
illinois
25 Oct 2009 | Trip type: Business

Unappropriate behavior/interactions with young female front desk cleark and extended male guests. more

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4 of 5 stars
Maastricht, Netherlands
25 Aug 2009 | Trip type: Solo travel

Stayed here for 7 nights while visiting The Solheim Cup in nearby Sugar Grove. The hotel is just over a year old and still has that new feel to it. Everything is in very good condition. The room was spacious, large bed, small sofa, 2 large TVs, microwave, fridge, work desk and free internet . Breakfast was good. A selection... more

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2 of 5 stars
Elgin, IL
14 Jul 2009 | Trip type: Couples

One word describes the place. TERRIBLE! We stayed for two nights. On day 2 we were out all day and when we returned to the room we found that our beds wer not made. All the maid did was to throw the top sheet, blankets and spread over the bed. On one bed the blanket over hung onto the floor... more

Management response from
Karen Bohnstedt, General Manager

At Best Western Timber Creek we take pride in our housekeeping scores and we feel there is absolutely no excuse for poor housekeeping service. Unfortunately we had a relatively new housekeeping staff during this stay and they were not taking proper care of guests who were staying multiple days. We have corrected this problem. Breakfast is a personal choice. Our...

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5 of 5 stars
Washington State
4 Jun 2008 | Trip type: Family

The staff were friendly and helpful. The hotel is new and we were expecting a few gliches. We were pleasantly disappointed! The rooms were in mint condition and the bar and grill were great. The only negative was that they were still in the process of landscaping so some of the grounds were not as beautiful as the interior. more

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Best Western Timber Creek Inn & Suites Also Known As

  • Sandwich Best Western
Address: 3300 Drew Avenue, Sandwich, IL 60548