This hotel is beautifully decorated and extremely comfortable, both inside and out. The entire staff is wonderful and takes excellent care of their visitors to make the stay here as warm, welcoming, and accommodating as possible. Every employee that we encountered during our stay had a friendly smile and a genuine willingness to ensure that we were well taken care... More

I had a few issues that didn't bother me much but I know it does some folks. I had room 212 and I would suggest you get a room above the 2nd floor. There was a buzz both nights I was there. It sounded like a vacuum cleaner running. It wasn't but I am not sure what it was. You... More

This Doubletree is tastefully decorated and has a very warm and inviting feel from the Lobby and on into the hotel rooms. The warm cookie they give you upon arrival is fabulous! So good, in fact, that we purchased a tin of them to bring home.

They put a new face on the lobby and dining area but the rooms still have the same old makeup. I found that the hotel doesn't treat their honors members as well as the other Doubletree's. I always enjoy coffee in the morning but the the room service only gave me a 1 cup pack.

We had a great stay at the DoubleTree Schaumburg. We were in town to shop and have dinner. This hotel is perfectly located near the mall and restaurants. It was very clean and the staff was extremely friendly. The lobby is very modern and had a great little bar tucked in the corner. I would definitely stay here again.

This was my first visit to a Doubletree. This hotel was very well maintained. The hotel staff was very friendly and helpful. The decor of this hotel was modern and classy. The feel of the hotel was very relaxing and quiet. I will stay again

The food in the restaurant/lounge was excellent (I had two suppers there) but the service was slow the second night (having the barkeep also serve as the waiter leads to divided attention and slow service). My check-in was late, and I called ahead to insure that the room would not be sold from under me - I was told that... More

Checked in around 2330. Fast efficient check in and then it went downhill. Phone on bedside table had no cord. Called front desk, maintenance came and took away the phone with a promise to return it tomorrow. Coffee maker didn't work and asked the gentleman who checked the phone about it. He quickly replaced it but the replacement also was... More

Enjoyed practically every aspect of my stay, from the room quality and maintenance to the excellent customer service. Remodeling work in the lobby and restaurant have been completed and it turned out very nicely. Looking forward to staying at this hotel 4 to 5 times per year on my trips to the Chicago area.