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Four Points by Sheraton Chicago O'Hare Airport

3.0 of 5
10249 West Irving Park Road, Schiller Park, IL 60176
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277 reviews from our community

Traveller rating
    30
    86
    85
    41
    35
See reviews for
Families
42
 
Couples
42
 
Solo
43
 
Business
110
 
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 19 May 2013 NEW via mobile

This hotel has a good thing going for it being by Chicago Ohare. Great shuttle service to and from the airport. The staff in the lobby was friendly. The room was very plain. The bed was very comfortable and the pillows were awesome. The hotel itself wasnt that dirt i didnt even have my contacts in and i could see... More

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Wisconsin
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 13 May 2013

I agree with another reviewer...the public areas are nice. However, the rooms are not what I have come to expect from Sheraton properties. I will say though, for a one night stay it is just fine. The park and ride option can't be beat. I had a hard time finding a hotel with 24 hour shuttle service. We had a... More

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Melissa C, Starwood Hotels at Four Points by Sheraton Chicago O'Hare Airport, responded to this review
20 May 2013

Dear StephD0205, Thank you for taking the time to leave a review about your recent stay. We are so sorry that you did not enjoy your room and we will be sure to share your feedback as we look for ways to improve the condition of the hotel. We're delighted that our shuttle service met your expectations and we hope... More

Pico Rivera, California
Top Contributor
58 reviews 58 reviews
30 hotel reviews
Reviews in 32 cities Reviews in 32 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 8 May 2013

Spent a night here while on a road trip. Location is perfect, being right off the highway. In a busy area - being right near O'Hare. Being so close to the airport was a minor concern as we were checking in quite late and wanted a nice quiet place to have a good rest, however, we didn't hear a single... More

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Melissa C, Starwood Hotels at Four Points by Sheraton Chicago O'Hare Airport, responded to this review
10 May 2013

Dear catchmeify00can, Thank you so much for taking the time to comment about your recent stay at Four Points. We are delighted that you enjoyed our location and had a great night sleep. We are also looking into the toilet in your room to make sure it is secure. We hope to see you on your next trip to O'Hare.... More

Apple Valley, Minnesota
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 May 2013

the rooms, not so much. We had 3 people (my husband, my 10 year old, and me) in a double queen. There was NO room. The bathroom is tiny with virtually no counter space. There isn't a dresser in the room, just open shelving under the tv, so ended up living out of my suitcase for 4 days/three nights. Never... More

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Melissa C, Starwood Hotels at Four Points by Sheraton Chicago O'Hare Airport, responded to this review
6 May 2013

Dear vegasbride, We are so sorry that you did not enjoy your room during your stay. We appreciate the feedback and are looking for ways to improve the condition of the hotel. We hope you'll come back to see us with your family and enjoy the pool. More

Boston, Massachusetts
Top Contributor
67 reviews 67 reviews
6 hotel reviews
Reviews in 25 cities Reviews in 25 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 29 April 2013

Everything you could need in a hotel is there. There is a restaurant, gift shop, indoor pool, hot tub and convenient shuttle service to the airport or trains connecting you to the city. The hotel staff is helpful. When we needed something, we were accommodated. It was one of the most affordable hotels in Chicago and we got a lot... More

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Meagan B, Starwood Hotels at Four Points by Sheraton Chicago O'Hare Airport, responded to this review
2 May 2013

Thanks for your feedback. We're glad to hear that the hotel had everything you needed for your stay and that you received good customer service from our staff. We hope to see you again soon! More

Oakland, CA
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 26 April 2013 via mobile

Stayed here with several colleagues in a business trip earlier this month. We were all stunned by the dilapidated condition of the facilities. The hallways were dark and dingy, the elevator smelled. One colleague had a leaky ceiling in their room. We were on a six city trip and this was easily the worst hotel we encountered. Would never stay... More

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Meagan B, Starwood Hotels at Four Points by Sheraton Chicago O'Hare Airport, responded to this review
3 May 2013

We’re sorry to hear that you did not enjoy your stay with us. We do appreciate the feedback and are looking for ways to improve the condition of the hotel. We’ll look into the issue with the leaky ceiling immediately. Thank you for your comments. More

Decatur, Illinois
Senior Contributor
47 reviews 47 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 25 April 2013

This hotel is very large. Which actually makes it annoying to get your room if your room number suffix is 20 or higher. The room is comfortable and so is the bed. Shower was average. There is really nothing wrong with this hotel. The downstairs restaurant "Mirage" is a really good place to eat for a hotel. Above average breakfast... More

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See 3 more reviews by jpatridge for Schiller Park
Lutz, Florida
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 25 April 2013

The Four Points met or exceeded our expectations in every way. Don't judge it by the looks of the exterior (kind of looks like an old prison). The rooms were very clean, the beds super comfortable, water pressure forceful and the breakfast was delicious. The 24 hr. airport shuttle was efficient. Though the staff were professional, we were not recognized... More

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Flint, Michigan
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed 24 April 2013

I originally tried to book at a different Sheraton but the reservation clerk directed me to this one. I was very disappointed. Firstly, the area looks like a war zone with empty lots of garbage around it, and even on the property. I could tell it was a renamed hotel because the sign had obviously been changed. When I asked... More

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Meagan B, Starwood Hotels at Four Points by Sheraton Chicago O'Hare Airport, responded to this review
3 May 2013

Thank you for leaving us feedback. We regret to hear that we were not able to meet your expectations. We take the cleanliness of the hotel very seriously and appreciate you bringing these items to our attention. We are working diligently to ensure these practices do not reoccur in the hotel. Please feel free to contact our General Manager at... More

Green Bay Wisconsin
Top Contributor
88 reviews 88 reviews
10 hotel reviews
Reviews in 33 cities Reviews in 33 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 23 April 2013

We stayed at this hotel for one night, before leaving from Chicago airport for a 2 week out of country trip. The rooms were very nice and clean. However, we had very noisy people in the rooms next door, and even though we called about it, the noise continued until well into the morning. There was fighting and foul language... More

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Candlewood Suites Chicago O'Hare
Great value on a similar hotel
Schiller Park, IL
4 of 5 stars 138 Reviews
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Hotel Summarization (Beta)

What travellers say

  • Very clean(6)
  • Free shuttle(4)
  • Blue line(3)

Additional Information about Four Points by Sheraton Chicago O'Hare Airport

Address: 10249 West Irving Park Road, Schiller Park, IL 60176
Phone Number:
Region: United States > Illinois > Schiller Park
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 hotels in Schiller Park
Price Range: £
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Make yourself at home at the Four Points by Sheraton Chicago O'Hare Airport. Located close to O'Hare Airport, we offer a complimentary shuttle service to/from the airport. ... more   less 
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Also Known As:
4 Points By Sheraton Chicago o`Hare Airport
Four Points By Sheraton Chicago o`Hare Airport Hotel
Four Points By Sheraton Chicago o`Hare Airport Hotel Schiller Park
Four Points Chicago
Chicago Four Points
Schiller Park Four Points
Schiller Park Sheraton
Sheraton Schiller Park
Four Points Schiller Park

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Four Points by Sheraton Chicago O'Hare Airport
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