I agree with another reviewer...the public areas are nice. However, the rooms are not what I have come to expect from Sheraton properties. I will say though, for a one night stay it is just fine. The park and ride option can't be beat. I had a hard time finding a hotel with 24 hour shuttle service. We had a... More

Spent a night here while on a road trip. Location is perfect, being right off the highway. In a busy area - being right near O'Hare. Being so close to the airport was a minor concern as we were checking in quite late and wanted a nice quiet place to have a good rest, however, we didn't hear a single... More

the rooms, not so much. We had 3 people (my husband, my 10 year old, and me) in a double queen. There was NO room. The bathroom is tiny with virtually no counter space. There isn't a dresser in the room, just open shelving under the tv, so ended up living out of my suitcase for 4 days/three nights. Never... More

Everything you could need in a hotel is there. There is a restaurant, gift shop, indoor pool, hot tub and convenient shuttle service to the airport or trains connecting you to the city. The hotel staff is helpful. When we needed something, we were accommodated. It was one of the most affordable hotels in Chicago and we got a lot... More

Stayed here with several colleagues in a business trip earlier this month. We were all stunned by the dilapidated condition of the facilities. The hallways were dark and dingy, the elevator smelled. One colleague had a leaky ceiling in their room. We were on a six city trip and this was easily the worst hotel we encountered. Would never stay... More

This hotel is very large. Which actually makes it annoying to get your room if your room number suffix is 20 or higher. The room is comfortable and so is the bed. Shower was average. There is really nothing wrong with this hotel. The downstairs restaurant "Mirage" is a really good place to eat for a hotel. Above average breakfast... More

The Four Points met or exceeded our expectations in every way. Don't judge it by the looks of the exterior (kind of looks like an old prison). The rooms were very clean, the beds super comfortable, water pressure forceful and the breakfast was delicious. The 24 hr. airport shuttle was efficient. Though the staff were professional, we were not recognized... More

I originally tried to book at a different Sheraton but the reservation clerk directed me to this one. I was very disappointed. Firstly, the area looks like a war zone with empty lots of garbage around it, and even on the property. I could tell it was a renamed hotel because the sign had obviously been changed. When I asked... More

We stayed at this hotel for one night, before leaving from Chicago airport for a 2 week out of country trip. The rooms were very nice and clean. However, we had very noisy people in the rooms next door, and even though we called about it, the noise continued until well into the morning. There was fighting and foul language... More