We changed reservations from another hotel because it did not have a shuttle at 6am. Were we surprised when we waited over an hour to get the shuttle to Candlewood. Construction on the Blue Line was the excuse, but we kept seeing shuttles from the nearby hotels circling every 5 minutes. The next morning we never got our wake up... more

I got a cheap deal on Priceline to spend one night here before meeting someone in the city the next day. I was pleasantly surprised by the quality and cleanliness of the suites. The front desk staff was rather indifferent, but that's life. Location was convenient to the airport and the shuttle seemed to be coming and going constantly. Parking... more

Service at Candlewood Suites-O'Hare in Chicago was as bad as I've ever seen, and I travel frequently. For example, we needed two beds but our original room had only one. First, we were told, with an attitude, to take it up with Hotwire and seek another hotel (this was happening at nearly midnight). We requested a cot, but she said... more

We stayed here in September 2007 after a ten-day trip to Jamaica. We opted to park and be taken to the airport by shuttle before our early morning flight and then stay the night on our late-flight return. The shuttle was running all of the time while we were there. The lot that you park in is just their regular... more

I have stayed here several times. Seems to be a typical Candlewood. Price can vary but usually reasonable for near the airport. Shuttle service is good. Desk agents are pretty good. Sometimes encounter someone new who has not been trained well. Wonder if one review had the right hotel. I have not seen fast food or grocery stores near this... more

We stayed at this hotel for 4 days. We had the 1 bedroom suite. We had plenty of room. The room was very comfortable. The only problem I had was having to go to the front desk to get fresh towels, plus you have to bring the dirty ones down to them. Maid service would have been nice. Having the... more

I stayed here for one night before an early morning flight out of O'Hare Airport and had a great time. My queen suite was on the fourth floor and was very quiet. The place was very clean with a kitchenette, free coffee in morning, free VHS tapes and DVDs to watch, and a super comfortable bed. The mattress might be... more

I hate consumer reviews. Half the time people have a bad experience and dog things and half the time it seems like the people may have been too drunk to actually determine if something was good or poor. This hotel supports my opinion. I read every good thing that everyone had to say, and then a couple negative things as... more

I stayed at this hotel for 2 nights in May 2007. I have always had positive experiences at Candlewood Suites and this one was no exception. It has all the usual perks: In-room kitchen, free guest laundry, Candlewood Cupboard, etc. I only have a few minor gripes: First, their towels are attractive (ribbed cotton) but are as hard and scratchy... more