Red Roof Inn Chicago - Willowbrook 2* (IL) - Motel Reviews

Also Known As:: Red Roof Inn Chicago - Willowbrook Hotel; Red Roof Inn Chicago - Willowbrook Hotel Willowbrook; Red Roof Inn Willowbrook; Willowbrook Red Roof Inn

Address: 7535 Robert Kingery Highway, Willowbrook, IL 60527

Region: United States > Illinois > DuPage County > Willowbrook

Amenities:

Business Centre Free High-Speed Internet Free Parking Pets Allowed Wheelchair access

Hotel Style:

Ranked #3 of 5 hotels in Willowbrook

Price Range: £

Hotel Class:2 star (2*)

Official Description (provided by the hotel):: Located just 21 miles southwest of Downtown Chicago with easy access to METRA commuter trains and less than 20 minutes from Midway Airport; Red Roof Chicago Willowbrook offers a great suburban location close to restaurants, shopping at Oak Brook Center and IKEA, and entertainment at the Burr Ridge Village Center. ... more less

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midwestgirl_56

Central Illinois

Senior Contributor

26 reviews

9 hotel reviews

Reviews in 17 cities

16 helpful votes

“nice little hotel for the right price”

Reviewed 7 May 2013

Was pleasantly surprised by this little gem of a property--the room was newly updated and very comfortable. The location was right off I-55 just 20 minutes from Midway Airport which made catching my early morning flight a little more bearable. The front desk person was very cheerful and helpful. It has three floors with outdoor entrances and I was on... More

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Thank you for your recent review of the Red Roof Inn of Willowbrook. I'm glad that you enjoyed your stay with us and that our location was convenient for you to get to your flight at Midway airport. I will pass your comments along to my staff and I will make sure they inform our guests of the elevator in... More

Karl H

Willowbrook, Illinois, United States

1 review

“"HOME AWAY FROM HOME"”

Reviewed 4 May 2013

I have been a regular customer at this location for 5 year, I stay every weekend when i am off work. There are so many great things to say about this location, where do i start? First off, the staff is professional & friendly, they have great knowledge of the area, experts at solving problems. The rooms are always clean... More

Thank you for your review and many thanks for your continued patronage of our Inn. We're always happy to see you and I'm glad you enjoy our newly renovated and 100% Smoke Free rooms. We hope to see you soon. Sincerely, Alan Gagnon General Manager Red Roof Inn - Chicago Willowbrook More

John T

Bloomington, Il

2 reviews

“Another good stay”

Reviewed 24 April 2013

Once again, while on a pleasure trip I stayed at this RRI and as always it was quiet and clean! The Front desk girl was especially helpful and knowledgeable and polite. ONLY thing though, HOW about putting a couple packs of HOT CHOCOLATE mix on the coffee stand for us NON COFFEE folks. THANKS AGAIN!

John T has 1 more review of Red Roof Inn Chicago - Willowbrook

“Red Roof Inn Willowbrook, IL.”

Reviewed 23 April 2012

Thank you for your review of our Inn and I'm happy to hear you had a relaxing stay with us. We are always delighted to hear from our guests and I will certainly pass your comments along to the rest of my staff. I will certainly look into adding hot chocolate to our coffee bar. I hope we will see... More

Mitch M

Chicago, Illinois, United States

1 helpful vote

“Great Customer service”

Reviewed 23 March 2013

We initially booked our reservation with orbitz and they really messed up our reservation :( Amanda the customer agent at the Red Roof Inn front desk was able to clean up their mess and really made us feel at home. We decided to come back to the Red Roof Inn even though other hotel/motels were closer to where we need... More

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Thank you for your kind words regarding Amanda's work at our Inn. We're always happy to hear feedback from our guests and I'm delighted that Amanda was able to provide you excellent customer service and solve the problem that occurred. I will be sure to pass your comments along to Amanda and the rest of my staff. We hope to... More

Jabrjaws

Mount Zion, Illinois

30 reviews

11 hotel reviews

Reviews in 15 cities

9 helpful votes

“You get what you pay for”

Reviewed 13 March 2013

We took a chance with this place as it was very close to the stadium where Chicago Fire plays. It was only $45 but the mattresses were lumpy and the carpets dingy. And its outside doors and they had a giant party in the parking lot from about 3 first floor rooms. It's cheap but that shows.

Thank you for your review of our Inn. I'm sorry to hear that our accomodations did not meet your expectations. We are currently undergoing a renovation that is scheduled to be completed in May of this year. Our rooms will feature all new bedding, furniture, hardwood flooring, a brand new paint job, and new sinks and vanities. We will be... More

bthor76

Jefferson

Reviewer

4 reviews

4 hotel reviews

Reviews in 3 cities

3 helpful votes

“Best bed I've slept on in any hotel.”

Reviewed 10 March 2013

By the look of their in room brochures Red Roof Inns are undergoing a room by room upgrade to all their hotels and this hotel was no different by evidence of the work crew on the south side of this hotel. My room had already been upgraded. Very tastefully done I might add. Wood floor with strategically placed rugs, above... More

Thank you for your recent stay with us and your kind words regarding our Inn. I am happy to hear that you enjoy the changes to our Inn and I will be sure to pass your comments along to our corporate office. In the upcoming months we will be completely renovated and I hope to see you back with us... More

Steve B

Hughes Springs, Texas

Contributor

12 reviews

Reviews in 9 cities

2 helpful votes

“No Bible & Not Many TV Channels & Slow Heat”

Reviewed 23 January 2013

PRO: My room was clean, the staff was curtious. CON: There was no Bible in the room, the heating was very slow to heat the room, and there was not many channels on the TV. No History channel, no A&E, no hunting channels, you get the point....

Thank you for your review of the Red Roof Inn of Willowbrook. We appreciate hearing from all of our guests regarding their stay and I hope we can serve you in the future. We recently stopped keeping bibles in all our rooms, however we do have a number of copies available at the front desk if you would like one.... More

offseasonfun

Austin

Top Contributor

92 reviews

64 hotel reviews

Reviews in 60 cities

22 helpful votes

“ozone machine won't remove all smells.”

Reviewed 9 January 2013

was given my key and the room was suppose to be non smoking. They had an ozone machine on the floor. It would have taken days to remove that smell of smoke in that room. I reported the issue and they changed my room with no problem. 2nd room had no smoke smell. I actually stayed at the motel a... More

Thank you for your review of our Inn. My apologies for our checking you into a room that currently had an air purifier in it. You'll be happy to know that we will soon be undergoing a complete renovation of our Inn and will be 100% Smoke Free once it is completed. I will pass the note along to my... More

rjc4

“Great customer service”

Reviewed 2 December 2012 via mobile

I enjoyed my stay at red roof inn in willowbrook IL over the summer. The receptionist Amanda Johnson was extremely helpful with providing information for the sites nearby, making sure we were happy with our room, and followed up with any questions we had. We were able to get coffee which was nice also. I'd definitely stay there again.

Thank you for your recent review of our Inn from your stay this past summer. We love receiving feedback from our guests and it is always helpful so we can further improve our service we provide. I will pass your comments along to Amanda and the rest of my staff as they greatly appreciate it. More

DInks62

Fort Wayne, Indiana

Reviews in 4 cities

“Wow, must've stayed at a different hotel...”

Reviewed 8 October 2012

Picked this hotel after reading the reviews....afterwards I had to check and recheck to be sure I had stayed at the same hotel as everyone was raving about. I didn't have a fridge/microwave/freezer, internet was slow at best, roomed REEKED of cigarette and had a stale musty odor. The "fan", "high fan", "air", "cold air" all blew the same thing... More

Thank you for your recent review of our Inn. I'm sorry to hear that your stay with us was unsatisfactory and we welcome all critique and comments regarding our performance and quality. We are currently in the process of upgrading our wireless internet and we hope to have improved speed and performance once this is completed. Our entire staff puts... More

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Red Roof Inn Chicago - Willowbrook Motel Reviews

Red Roof Inn Chicago - Willowbrook

42 reviews from our community

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