We have stayed at Belterra several times, most recently this past summer. It is a very fancy hotel, all the staff is very pleasant and helpful, and the rooms are fantastic. We have never had a problem at check-in, and have never had to wait very long to check-in. The deluxe rooms have a super large bathroom with a jacuzzi... more

I reserved our room 30 days prior, using the Belterra website. When you select your non-smoking room, the small print changes it to smoking! We were so disappointed on arrival, that we cancelled one night of our 3 day stay. We would have cancelled the whole stay, but we had driven 9 hours to Belterra. The staff absolutely refuses to... more

We had so much fun and we loved the hotel and casino. Everyone was so nice. Our room was very nice too...big and clean. We live about 3 hours north and I can wait to go back. Ate at the Aquarium Cafe and the buffet....both good. Very beautiful hotel area...casino just so-so but lots of fun! more

We have stayed at Belterra several times and the hotel has always been a fairly good experience. Hotel is clean (with exception to the lampshades--housekeeping seriously overlooks these) but,would like to see them ban smoking and not use so much air freshner in common areas. More "realistic" shopping, day to day items would be nice. The casino has been a... more

Was at Belterra on a promotional deal. The room provided (329) overlooked a gravel roof and exhaust stacks. There was old carpet laying on the roof outside the window. The room was sub-par to say the least and the check-out peronnel could have cared less when I informed them of my disappointment upon leaving; which incidently I did late evening... more

My husband and I needed a quiet weekend so we booked 2 nights at Belterra. I had a wonderful time doing just what I wanted to do nothing. The staff was very helpful during check in . Service was great in the restaurant. Cocktail waitress was very nice. The rooms were very clean and comfortable. more

I live in Reno, Nv and have visited my sister in Ky at least once a year if not twice and she always brings me to your casino.I like it better than a lot of casinos here. I love it. I love the service , the rooms, the food and everything else. I am looking forward to coming again next... more

My husband and I recently stayed one night at the Belterra casino. We had a great stay. Our room was very nice and we felt it was a bargain at $129/night. We both received spa treatments and found the spa to be very nice. For dinner, we ate at Jeff Ruby's and had a great meal. We also spent several... more

I stayed here on Oct. 9th, 2009 on the way home from a vacation in TN. I have stayed her a few times before and have always been pleased with the rooms and this visit was was the same. The only problem I had was that my room was as far away from the elevator as it could possibly be.... more