For a chain hotel, this place has the best customer service ever! I was there in June 2013 for the CFC Forum for electric cooperatives. When I arrived, they had a small army of employees there in the lobby to greet you, check you in, and show you to the correct elevator bank. The lobby and common areas were beautifully... More

We stayed at the JW overnight after a party downtown. The views are amazing! We loved our room and felt like we were in a big city. The hotel bar was hopping at 11:30 and the staff was attentive. I would stay here again in a heart beat.

Although we live in the area I used Marriott rewards for a weekend stay at the new JW. was very impressed with the hotel. Incredible addition to downtown Indy. Loved the bar area me had din we in he Italian restaurant. Great views of the city. Will stay again.

I stayed at the JW Marriott Indianapolis from June 9 thorugh June 12, 2013. Having never visited Indianapolis before, I had no idea what to expect. I have nothing. . .NOTHING, negative to say about this hotel. Based on its downtown location, there isn't much of a buidling site to discuss, but the paving was clean and in good condition,... More

I attended for the I3 conference. Everything was wonderful, the staff was great, and I'd absolutely recommend it to anyone! I've never stayed at a JW before, but I wouldn't hesitate to do so again. Location was great as well with several great places in walking distance.

Fine accommodation. Top notch. The staff were helpful and courteous. Location was perfect: right in the middle of downtown. Spotless bathroom and room, super confortable high-end beds, excellent testaurants. Nothing was lacking.

I have been coming to INDY for more than 14 years now on business and yearly for the Greatest Spectacle in Racing. Up until this year, I've always stayed at the Conrad mainly because it was familiar to me. This year I booked the weekend at JWM on a recommendation and glad I did. The hotel was amazing - from... More

Stayed here during the Indy 500. What a vibe the hotel had. Loved being in a location that was easy to get around and felt safe. This was our first time in Indianapolis and what a beautiful city. The staff here were all fantastic and there were plenty of them. Very comfortable room and great options for dining.

Very friendly staff, from the moment you step out of your car. Room service was very prompt, and breakfast was great. Very clean rooms, great amenities, and a very nice shower! I didn't want to get out of shower, it had over head shower head and 2 other shower heads on wall! I will stay here again!