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All 185 Indianapolis hotels

Holiday Inn Express and Suites Indianapolis East

2.5 of 5
7035 Western Select Drive, at I-70 and Shadeland Ave, Indianapolis, IN 46219 (Formerly Hawthorn Indianapolis East)
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Holiday Inn Express and Suites Indianapolis East
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81%
Ranked #54 of 185 hotels in Indianapolis
Most recent review
4 of 5 stars Reviewed 3 June 2013
Maria T Indianapolis, Indiana
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48 reviews from our community

    Trip type
Traveller rating
    21
    18
    3
    4
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Date Rating
Indianapolis, Indiana
1 review
4 of 5 stars Reviewed 3 June 2013

We got this suite for my son to have friends over to enjoy the basketball court and have fun. It was convenient and the staff was nice. The rooms and hallways were in good condition. The pool needs to be swept but the other than that they had a great time

Was this review helpful? Yes
Brenda W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review
4 June 2013

Congratulations on your son's graduation. We appreciate the feedback and are happy that you chose to stay with us. Please come back and see us! More

Somerville, OH
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 June 2013

We stayed the Monday after the Indy 500 so the place was almost empty. We stayed two nights. Comfy beds and pillows, big room, clean, no bugs that I could see. Fridge and microwave worked. Bathroom very clean, bathed two kids, had no icky feeling. Could use a new showerhead, and new outlets because some don't hold a plug anymore,... More

Was this review helpful? Yes
See 5 more reviews by OHMary40 for Indianapolis
Brenda W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review
4 June 2013

Thank you for your feedback. We appreciate the kind words and if you are ever traveling to the Indianapolis area again, please come back and see us! More

Dallas
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 31 May 2013

We stayed here on a cross-country trip. The hotel seemed clean and maintained. And, we seemed to be upgraded to an extra large room with a sofa, fridge, and microwave. Our request for a quiet room got us the top floor on the end, #523, so that request was honored. However, our room seemed to be off the mark. The... More

Was this review helpful? Yes
Brenda W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review
4 June 2013

I am sorry you felt your room was 'off'. Please know we strive to exceed every guest expectations. We would love the chance to make your next visit a great one. More

Los Angeles, CA
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 30 May 2013

We stayed here for Indy 500 weekend and got a very affordable rate. All I ask out of a hotel room is something clean, relatively comfortable and quiet. We booked three months in advance. We alerted the hotel we'd be arriving late, and the room were were given was huge, almost suite-like. It was extremely comfortable and contained a microwave/fridge... More

Was this review helpful? Yes
See 5 more reviews by Alison S for Indianapolis
Brenda W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review
31 May 2013

We are glad you stayed here too. Please come back and see us again. More

Pittsburgh, Pennsylvania
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 29 May 2013

We stayed here when attending the Indy 500. We had a king room which was spacious and clean. The king bed was a little firmer than our liking, it was a regular mattress, not a pillow top. Room had a desk with a comfortable chair for working. Room was furnished with a microwave and refrigerator which was very convenient. The... More

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Brenda W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review
31 May 2013

Dreamsaverz, I am so glad you had a great Indy 500 weekend. Thank you for the great review and we will be looking for you next year!!! More

Rockville, Indiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 May 2013

I have stayed in a lot of Holiday Inns and other hotels too. I called the hotel before I made the reservation to tell them that I wanted clean blankets, and a very clean room. They assured me that it would be. When I went into the room their was long black hair on the hair dryer, in the sink,... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review
20 May 2013

Dear Igetaroound, Thank you for taking the time to provide feedback on your stay. It is unfortunate the the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in... More

Dayton, Ohio
Senior Contributor
27 reviews 27 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 28 April 2013 via mobile

My wife and I took our boys to Indianapolis to visit the Children's Museum and wanted a good, clean place to stay. We were treated very well by the staff. The woman who maintained the breakfast area was outstanding. She constantly checked on us and was very friendly to our boys. Our room was bigger than we expected. Clean and... More

Was this review helpful? Yes 1
Brenda W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review
31 May 2013

Thank you so much for your great review. I am so glad you enjoyed your time in Indianapolis and allowing us to provide you with great service. More

Chicago, Illinois
Top Contributor
66 reviews 66 reviews
26 hotel reviews
Reviews in 38 cities Reviews in 38 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 14 April 2013

I stayed here for work purposes for several weeks. The rooms were very clean, staff was very friendly and helpful, and the property was well-maintained. The property was located conveniently off of I-465. Restaurant selection nearby was limited. There is a Bob Evans right by. A microwave and compact fridge were provided.

Was this review helpful? Yes
See 3 more reviews by Sonnie B for Indianapolis
Brenda W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review
23 April 2013

Thank you so much for your 4 star review of our hotel. It gives us great pleasure to know that we've provided a great experience to another one of our guests! We work very hard here at the hotel to hire and train individuals with great customer service skills. They are truly what makes this hotel special. We look forward... More

Cleveland, Ohio
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 27 February 2013

Nicely updated and clean place to stay with a very friendly staff. Our suite was very comfortable and had all the necessary amenities. The only thing that would have made it better would be to have a few more healthy breakfast items to chose from.

Was this review helpful? Yes
Brenda W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review
21 March 2013

MomBarbie, I am so glad you enjoyed your stay with us and we look forward to your next visit. Thank you for your suggestion of more healthy items on our breakfast bar, I am looking into this. More

Dallas, Texas
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 25 February 2013 via mobile

Rooms are large, hotel is new and clean, location for travelers is good. This is the best Holiday Inn Express I have stayed at. Staff was friendly and workout area was adequate. I would gladly stay here again.

Was this review helpful? Yes 1
Brenda W, General Manager at Holiday Inn Express and Suites Indianapolis East, responded to this review
27 February 2013

StorGor, It was our pleasure to have you stay with us. Please allow us to be your hotel everytime you visit Indianapolis. More

 
 
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Additional Information about Holiday Inn Express and Suites Indianapolis East

Also Known As:
Holiday Inn Express And Suites Indianapolis East Hotel
Holiday Inn Express And Suites Indianapolis East Hotel Indianapolis
Comfort Suites Indianapolis
Indianapolis Comfort Suites
Comfort Suites Indianapolis East
Address: 7035 Western Select Drive, at I-70 and Shadeland Ave, Indianapolis, IN 46219 (Formerly Hawthorn Indianapolis East)
Phone Number:
Region: United States > Indiana > Indianapolis
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#32 Business Hotels in Indianapolis
#48 Family Hotels in Indianapolis
Price Range: £
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
located on Indy's east side, specializes in outstanding guest service and immaculately clean accommodations. ... more   less 
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