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Quality Inn & Suites

2.0 of 5
4345 Southport Crossing Way, Indianapolis, IN 46237
Hotel amenities
Quality Inn & Suites
Ranked #160 of 185 hotels in Indianapolis
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20 reviews from our community

    Trip type
Traveller rating
    1
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    7
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Date Rating
Columbus, OH
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 14 April 2013 via mobile

I was willing to overlook the old decor, even the peeling wallpaper. We were traveling with a pet and wanted a first floor room with easy access. That is the extent of what we got here. The locking mechanism is completely missing from the side entrance. So much for security. The room did have a clean bed. I always check... More

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Indianapolis
1 review
2 of 5 stars Reviewed 20 March 2013

Then lobby smelled like old/mothballs. Rude staff wouldn't honor our AAA discount. First room TV out, next room very dirty (pee on toilet, bed visibly soiled, hand soap opened and used). The staff person we encountered on checkout was apologetic and applied a discount to our stay but we won't ever be staying here again.

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Norfolk, Virginia, United States
Top Contributor
50 reviews 50 reviews
33 hotel reviews
Reviews in 35 cities Reviews in 35 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 16 December 2012

Often, Quality Inns are nice, but not this one! It's old, needs updating and the room smelled bad, mildewy. Lots of stained walls and fixtures. Couple of restaurants in walking distance, and a few other hotel choices too!

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Montreal, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 21 August 2012

Was not impressed with this hotel. Reception staff was the only exception to the extremely poor service and experience. The rooms were not as clean as they should be, the decor was in dire need of some updating. This hotel needs to be addressed by the Quality Inn Corporate Office!!! I will never stay, or make reservations for my group... More

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Cleveland, OH
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 August 2012

I read the reviews and was afraid to stay but we needed a cheap hotel for the night. The entry smelled terrible but once past it it was ok. There were a number of families with kids swimming in the pool so I guess it wasn't bad. The elevator was soo slow. The room was ok, but the bed was... More

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Colonial Heights, Virginia
Top Contributor
102 reviews 102 reviews
40 hotel reviews
Reviews in 33 cities Reviews in 33 cities
63 helpful votes 63 helpful votes
2 of 5 stars Reviewed 7 June 2012

Great location off the interstate and several restaurants nearby...fast food and sit down. I stayed here twice. The first time, the room was ok...lumpy bed and pillows and the toilet didn't work well but I stayed one more time before I formed my opinion. The second time, the washer didn't work but the desk clerk could get it to accept... More

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See 2 more reviews by LoriLions for Indianapolis
O'Fallon, Missouri
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 25 April 2012 via mobile

It seems to a converted Motel 6 under the Quality Inn name. Unfortunately this Choice Hotel brand has the worst consitancy. Ice maker on the 1st floor only and it does not work, toilets don't flush ( I guess I will let the housekeeper deal with it) I can not be the first one to notice these things. I have... More

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Chicago, Illinois
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 23 cities Reviews in 23 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 31 March 2012 via mobile

I needed a hotel in the Indianapolis area that would allow dogs and the options were very limited so I booked a room here despite the reviews. Our stay was fine (despite the bad smell in the entryway), but not as other reviews mention it just wasn't very high quality. I would rather pay more for a nicer place to... More

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Chicago vicinity
Top Contributor
85 reviews 85 reviews
33 hotel reviews
Reviews in 47 cities Reviews in 47 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 July 2011

My review from March, 2011 still, mostly, holds true. This is dog-friendly hotel close to the interstate that we've stayed at a few times during the past several years. We had no problems with the most recent stay although the room rate was bit higher. In March our room rate was < $75. At that rate the hotel value/quality was... More

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See 6 more reviews by BigTool for Indianapolis
Chicago vicinity
Top Contributor
85 reviews 85 reviews
33 hotel reviews
Reviews in 47 cities Reviews in 47 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 27 March 2011

The above caption pretty much sums it all up. We needed a cheap, dog-friendly hotel close to the interstate. We had stayed here about 2-3 years ago and had no problem with staying there again. Compared to other hotels in that price range (room rate + dog fee + tax < $75) it was above-average. I really liked that I... More

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See 6 more reviews by BigTool for Indianapolis
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Additional Information about Quality Inn & Suites

Also Known As:
Indianapolis Quality Inn
Quality Inn Indianapolis
Address: 4345 Southport Crossing Way, Indianapolis, IN 46237
Region: United States > Indiana > Indianapolis
Amenities:
Free Breakfast Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #160 of 185 hotels in Indianapolis
Price Range: £
Hotel Class:2 star (2*)
Reservation Options:
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