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Candlewood Suites Indianapolis Dwtn Medical Dist

2.0 of 5
1152 N White River Pkwy West Dr, Indianapolis, IN 46222 (Formerly Candlewood Suites Indianapolis City Centre)
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Candlewood Suites Indianapolis Dwtn Medical Dist
Ranked #73 of 185 hotels in Indianapolis
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66 reviews from our community

    Trip type
Traveller rating
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    25
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Date Rating
Evansville, Indiana
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 18 March 2013

Just spent 4 days here while my son had cancer surgery at IU. We had a one bedroom which was clean and perfect for us, kitchen was a big plus since hospital food was not great, and there is really no dining around this hotel. OK though because it can get expensive. Hotel is somewhat isolated from the hussel and... More

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See 2 more reviews by bonba52 for Indianapolis
Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review
20 March 2013

I regret the circumstances that brought you to our location; however, am pleased that your experience with us was a positive one. I was also pleased to read your very descript comments of our hotel shuttle. Not everyone is as understanding as you. Candlewood Suites, by their brand definition, are not required to have shuttles. Due to the large volume... More

Aurora, Ohio
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 14 March 2013

This is my second stay at a Candlewood and never again... This place reminded me of a bad housing project with a front desk. Dirty, unkempt, no amenities, bad service, bad location and many customers you wouldn't would want to make eye-contact with. The only good thing, the bed was comfy (though maybe dirty). And the tracks... right outside!

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Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review
16 March 2013

I am sorry to hear of your negative experience at our facility. Many guests who stay with us and are not familiar with the Candlewood Suites 'extended-stay' concept, might find the absence of daily housekeeping service, complementary breakfast and /or adjoining restaurant(s), etc..., as a lack of amenities. Otherwise, standard amenities would inlcude: shampoo, soap, toilet/facial tissue, etc... This location,... More

Indianapolis, Indiana
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 January 2013

We were only there for one night. Got in a 4pm and had our friends meet us there - the living room was spacious. The kitchen was fully equipped with glass, mugs, plates, large fridge. We had 2 separate bedrooms with king beds in both. The couch in the living room also pulled out. The only down fall - there... More

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Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review
22 February 2013

We appreciate both your business and positive feedback from your stay. Hope to see you again in the near future. More

2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 4 January 2013 via mobile

I love staying at the Candlewood Suites hotels. My fav orite thing about them is the full kitchen, making the hotel perfect for birthday parties or extended visits. My most recent stay was in Indianapolis for New Year's. This hotel is about 10 minutes (give or take a few) from the City Center downtown. I wanted something directly downtown, but... More

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Don H, General Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review
22 February 2013

We appreciate your loyalty to the Candlewood brand of hotels and the positive feedback from your most recent stay. We hope to have the opportunity to service you, and your guests, in the near future. More

Fort Wayne, Indiana
Top Contributor
74 reviews 74 reviews
29 hotel reviews
Reviews in 47 cities Reviews in 47 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 December 2012

We stayed here recently for a conference in Indy and this hotel was a great choice for the following reasons. 1) Location. They offer free parking, outside of the downtown shuffle. 2) A shuttle service which was great for our conference. We simply notified them where we wanted to go, called when we wanted picked up, and had our own... More

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See 2 more reviews by scooterpie77 for Indianapolis
Indiana
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 25 November 2012

We stayed at the hotel because my son was having surgery the next day. I had never stayed at a Candlewood Suites, or any extended stay hotel, before and was very impressed. The room was the bigger than some apartments I've lived in before! The room was very clean. There were two flat screen TVs, one in the living room... More

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Ann Arbor
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 9 November 2012

We stayed here for one night. On the plus side, the location is convenient to the IU Medical Center and the rooms are large. Unfortunately, the negatives outweighed the positives. The carpets were dirty and the blankets and bed spreads smelled of smoke even though we had a nonsmoking room, the matress in the sleeper sofa was stained and it... More

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IHGCare, Guest Relations Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review
29 November 2012

Dear a2djs, Thank you for taking time out of your busy day to leave us a candid review. We appreciate your nice comment regarding out location. However, I would like to offer a sincere apology regarding the poor service provided by our housekeeping, the cigarette smell and the stained mattress. We will address these points and I hope when you... More

Peoria, Illinois
1 review
5 of 5 stars Reviewed 28 September 2012

I travel around the county frequently. The rooms at this property was great. It went above and beyond my expectations. I will stay here as often as possible, simply due to the spacious rooms. The service given by Russell, NIght Auditor, was outstanding.

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Washington DC, District of Columbia
Top Contributor
127 reviews 127 reviews
48 hotel reviews
Reviews in 54 cities Reviews in 54 cities
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 23 September 2012

The idea of the hotel is excellent -- and the location is excellent. Bt there was a good sized cockroach in the bathroom. I just do not tolerate that. Some 'residents' put food boxwes (e.g., pizza) in the hallway. This causes the bug problem.

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See 5 more reviews by QQ1234 for Indianapolis
IHGCare, Guest Relations Manager at Candlewood Suites Indianapolis Dwtn Medical Dist, responded to this review
11 October 2012

Dear QQ1234, As always we are glad to read feedback from one of our valued guests. I'm delighted our hotel location worked well for your. However, I would like to apologize the condition of the bathroom fell below your expectations. I have taken note of your valuable comments and rest assured, these will be used to monitor and improve the... More

Worthington, Ohio, United States
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 September 2012

Apartment-sized suites.... bedroom is down the hall and behind a door as opposed to adjacent to the living room. Great experience EXCEPT some moron pulled the fire alarm at 3am and after the fire department left it took until 4am for the hotel to turn the alarm off. It kept going off again every 6-8 minutes. Not exactly the restful... More

Was this review helpful? Yes 1
See 2 more reviews by Mary H for Indianapolis
Candlewood Suites Indianapolis
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Indianapolis, IN
4.5 of 5 stars 32 Reviews
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Additional Information about Candlewood Suites Indianapolis Dwtn Medical Dist

Also Known As:
Candlewood Suites Indianapolis City Centre Hotel Indianapolis
Candlewood Suites Indianapolis City Centre Hotel
Candlewood Suites Indianapolis
Candlewood Indianapolis
Indianapolis Candlewood Suites
Indianapolis Candlewood
Address: 1152 N White River Pkwy West Dr, Indianapolis, IN 46222 (Formerly Candlewood Suites Indianapolis City Centre)
Phone Number:
Region: United States > Indiana > Indianapolis
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #73 of 185 hotels in Indianapolis
Price Range: ££
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Welcome to Candlewood Suites in Downtown Indianapolis, Indiana Our extended stay hotel in downtown Indianapolis is near the Indianapolis International Airport, making travel to the hotel easy and convenient. Leisure travelers can appreciate our downtown Indianapolis hotel's close proximity to several local attractions. Eiteljorg Museum, the Children's Museum of Indianapolis and the Indiana State Museum offer history buffs the chance to soak up the heritage of Indiana. For sports enthusiasts, the Indianapolis Motor Speedway and Conseco Fieldhouse are just minutes from our hotel. The Indiana Zoo and White River State Park offer fun for the whole family. For business travelers, our hotel in downtown Indianapolis is near the Indianapolis International Airport and offers free high-speed Internet access, a Business Center and three meeting rooms. Nearby corporate locations include the IU Medical Center, the Indiana Convention Center and Simon Headquarters, while South Grove Golf Course offers a great place to unwind. This Indianapolis extended stay hotel offers you free high-speed Internet access and free local phone calls. Our standard guest rooms are the largest in Indianapolis. A Fitness Center, free self-laundry facilities, barbecue grills, a DVD/CD lending library and the Candlewood Cupboard, our miniature grocery store, offer unparalleled comfort and convenience. Call today to take advantage of our great Indianapolis hotel deals. ... more   less 
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Candlewood Suites Indianapolis Dwtn Medical Dist
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