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Homewood Suites by Hilton Indianapolis Northwest

3.0 of 5
4140 West 94th Street, Indianapolis, IN 46268
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Homewood Suites by Hilton Indianapolis Northwest
Ranked #63 of 185 hotels in Indianapolis
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57 reviews from our community

    Trip type
Traveller rating
    27
    17
    10
    2
    1
Date Rating
Brinnon, Washington, United States
1 review
5 of 5 stars Reviewed 17 May 2013 NEW

Great hotel. Stay here whenever I'm in Indy. Mecole on the front desk has always gone the extra mile to ensure I have a pleasant stay. Especially like the in room kitchens & that they not only serve a hot breakfast, but dinner, as well. Highly recommend this property!!

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Snellville, Georgia
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
Reviews in 28 cities Reviews in 28 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW

Nice stay at the Homewood Suites by Hilton Indianapolis Northwest. The location is a bit odd, but a lot of shopping businesses are close by. My room was clean and the staff person on duty, Mecole was very nice. The facilities were well maintained, and they had a good breakfast.

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HotelManagerIndy, General Manager at Homewood Suites by Hilton Indianapolis Northwest, responded to this review
16 May 2013

Hello! Thank you for taking the time to review your stay at our hotel. We are delighted to hear that you enjoyed your stay with us. I will be sure to pass along your kind words to MeCole and our breakfast attendant, Mili. We hope that you'll find yourself in Indianapolis again and give us another opportunity to be your... More

United States
1 review
3 of 5 stars Reviewed 12 May 2013 NEW

Had problem right from the moment of check in. I checked in after 4 PM and my room still wasn't ready. A mix up in the computer with my stay had housekeeping bothering me numerous times during the day as I was trying to work. Then they had my billing wrong and charged me $20 more for one of the... More

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Review collected in partnership with Homewood Suites by Hilton

HotelManagerIndy, General Manager at Homewood Suites by Hilton Indianapolis Northwest, responded to this review
14 May 2013

Hello! Thank you for taking the time to review our property and pass along your comments regarding your stay. I am terribly sorry for the inconvienence of your reservation not being correct in our system and I am happy that my front desk staff was able to correct it for you. I understand a quiet work environment is important to... More

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 May 2013

My name is Leo and I had the pleasure of staying at the Homewood Suites at 4140 W 94th St, Indianapolis IN for about 2 months. I can honestly say that the Staff made me feel as if I was at home. From the time you walk in, a nice receptionist like MeCole or Nick will welcome you with a... More

Was this review helpful? Yes 1
HotelManagerIndy, General Manager at Homewood Suites by Hilton Indianapolis Northwest, responded to this review
10 May 2013

Hi Leo! Thank you so much for taking the time to review your stay on Trip Advisor. We are humbled by your kind words. The entire staff wishes you well and will miss seeing you every day! We hope you'll stop by if you are ever in the Indianapolis area in the future. Thank you again for making Homewood Suites... More

stl
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 May 2013

We had a great stay at Homewood Suites- plus this location is down the street from Costco, which was great because we didn't know there was a pool/hot tub , so we were able to get dinner and bathingsuits. Hotel staff was very kind and helpful.

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Review collected in partnership with Homewood Suites by Hilton

HotelManagerIndy, General Manager at Homewood Suites by Hilton Indianapolis Northwest, responded to this review
14 May 2013

Hello! Thank you for passing along your comments regarding your most recent stay with us. We are delighted to hear that you had a great time at our hotel while visiting Indianapolis. Being near a Costco is beneficial to a lot of our guests, especially vacationing families who want to stock up on food to cook in their kitchens! Again,... More

Westminster, United States
1 review
2 of 5 stars Reviewed 28 April 2013

If you need to get work done via wifi, stay somewhere else. The wifi dropped out every few minutes even though it showed being at full strength. Also, every movement from the guest above was heard loudly in my room.

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Review collected in partnership with Homewood Suites by Hilton

HotelManagerIndy, General Manager at Homewood Suites by Hilton Indianapolis Northwest, responded to this review
1 May 2013

Hello! Thank you so much for taking time to post a review of your recent stay with us. I sincerely apologize if you were inconvenienced in any way regarding our internet connection at our hotel. This is not up to our standards and I can not imagine how you feel. I assure you that we are always looking for ways... More

Roswell, Georgia
Top Contributor
71 reviews 71 reviews
33 hotel reviews
Reviews in 35 cities Reviews in 35 cities
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed 27 April 2013

A few years back I was really loving all the Homewood Suites properties for stays on road trips. This one is fine, although they are starting to age a bit. I've just discovered the newest built Residence Inns are now my best bet go to hotel where I can find them. At this property we had to wait about 15... More

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HotelManagerIndy, General Manager at Homewood Suites by Hilton Indianapolis Northwest, responded to this review
1 May 2013

Hello! Thank you for taking the time to review our property. I also thank you for your patience and understanding while the front desk worked to assist another guest. I appreciate that you would be willing to give us another try as we are constantly learning from our guests and improving our product and team. Thank you again for your... More

Arlington, Texas
Top Contributor
71 reviews 71 reviews
36 hotel reviews
Reviews in 43 cities Reviews in 43 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 10 April 2013

The first and most important thing I ask myself when writing a review is "Did I sleep well" and the answer is most definitely yes for this property. I slept very soundly each night and had no concerns in that area. The staff at the front desk was very nice although a lot of the times, nobody was there and... More

Was this review helpful? Yes 1
HotelManagerIndy, General Manager at Homewood Suites by Hilton Indianapolis Northwest, responded to this review
15 April 2013

Hello! Thank you for taking the time to pass along comments of your recent stay with us. Our maintenance team has received the comments regarding your suite and is working hard to correct the issues mentioned. I am sorry that you found the desk agent away from the desk when you needed assistance. As a smaller property, our staff is... More

Cincinnati, Ohio
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 April 2013 via mobile

In terms of room and cleanliness, this facility completely met my expectations for Homewood. In terms of service, it did not. Breakfast was as expected food-wise, but the attendant spent more time sitting than making sure that china and flatware were available. Things were running out and she was nowhere to be found. I even observed someone going into the... More

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HotelManagerIndy, General Manager at Homewood Suites by Hilton Indianapolis Northwest, responded to this review
9 April 2013

Hello! Thank you for your review of your past stay at our hotel. We always appreciate hearing from our guests - especially when comments help identify ways we can improve. I was delighted to read from your review that we met your expectation in regards to the cleanliness of our hotel. I was however disappointed to read from your review... More

Chicago, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 April 2013

My family and I stayed at the Homewood Suites by Hilton Indianapolis Northwest 3/27/13 – 3/29/13. The complimentary breakfast and dinner are great. The staff is attentive and professional. It's located right-off the expressway so we expected the noise. Fortunately the comfortable mattresses helped us to ZZZZzzz. The only negative was a pool malfunction. (maybe a chlorine release or the... More

Was this review helpful? Yes
HotelManagerIndy, General Manager at Homewood Suites by Hilton Indianapolis Northwest, responded to this review
9 April 2013

Hello! Thank you for reviewing our property. We always love to hear feedback from our guests, both good and bad. I'm very happy you enjoyed our breakfast and dinner selections, we are constantly working to improve these complimentary features. We also appreciate your understanding of the pool needing to be closed for maintenance. As with any business or establishment, these... More

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Additional Information about Homewood Suites by Hilton Indianapolis Northwest

Also Known As:
Homewood Suites Indianapolis Northwest Hotel Indianapolis
Homewood Suites Indianapolis Northwest Hotel
Homewood Suites Indianapolis
Homewood Indianapolis
Indianapolis Homewood Suites
Indianapolis Homewood
Address: 4140 West 94th Street, Indianapolis, IN 46268
Phone Number:
Region: United States > Indiana > Indianapolis
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotels in Indianapolis
Price Range: ££
Hotel Class:3 star (3*)
Reservation Options:
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Homewood Suites by Hilton Indianapolis Northwest
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