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Crowne Plaza Indianapolis Downtown (Union Station)

Call now to book: 800-980-6424 from CrownePlaza.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 62 reviews
62 Reviews
5.0 of 5 stars
18
4.0 of 5 stars
22
3.0 of 5 stars
10
2.0 of 5 stars
9
1.0 of 5 stars
3
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#20 of 169 hotels in Indianapolis
Description: Train-theme hotel in the First Union Station in America, dating from 1900, connected to RCA Dome; next to Convention Center.
  • Address
    123 W Louisiana St
    Indianapolis, IN 46225
Check Rates: £107 $191 Avg. Price
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TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 3.5 of 5 stars Based on 61 traveller reviews
  • What to Expect:
    • 4 based on 48 reviews Rooms
    • 4 based on 47 reviews Service
    • 4 based on 48 reviews Value
    • 4 based on 47 reviews Cleanliness
    • 4 based on 5 reviews Pool
  • Recommended For:
    • 60% based on 52 reviews Families with Small Children
    • 50% based on 52 reviews Families with Teenagers
    • 50% based on 52 reviews Older Travellers
    • 40% based on 52 reviews Young Singles
    • 20% based on 52 reviews An Amazing Honeymoon

Reviews of Crowne Plaza Indianapolis Downtown (Union Station)

( 1-10 of 62 )
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1 of 5 stars
Bethany, Illinois
1 Sep 2008

We stayed at the Crowne Plaza hotel on August 30, 2008 for one night. When I booked the room I was told the rate was $117.00. This is the government discount. When we arrived, parking was either valet for $24.00 a night or public parking down the street in a parking garage for $20.00 a night. Nothing was mentioned about... more

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4 of 5 stars
Muncie, IN
26 Aug 2008

I took my wife for an overnight stay in Indy on August 22. I booked the Crowne Plaza a couple days in advance after reading the reviews on TA. I called the hotel directly and booked a Train car (#11 P.T. Barnum) for $119 with AAA discount. I thought this was a relatively inexpensive rate for a downtown hotel. after... more

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5 of 5 stars
Indianapolis, IN
20 Aug 2008

As an extra perk to the quirky convention I was attending, I decided to stay in one of the vintage train cars instead of a regular room. Although I'd heard that they were noisy and narrow, I couldn't find any fault with them at all. The entire hotel is very pretty, exceptionally clean and actually really quiet for being housed... more

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4 of 5 stars
Greater Cleveland
29 Jul 2008

The hotel was extremely interesting. My room was kind of fun because it was sort of a room in the middle of the lobby area. It was fun to leave my curtain open and people watch and let people look at me if they so desired. The train car area was a littel creepy and there were very few people... more

25 Jul 2008

Unlike so many downtown hotels, tremendous effort went into making the experience here very context-sensitive so that the visitor is able to get a taste of the actual place and its heritage. This is not just a cookie-cutter downtown hotel. Everything was absolutely first-class, including the room, ambience, pool, staff, valet, food, etc. The kids had a wonderful time and... more

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4 of 5 stars
upstate New York
9 Jul 2008

I got a great deal on a room at the Crowne Plaza through Hotwire, and the location was great for me, since I was traveling to and from Indianapolis by train. The staff was extremely friendly and helpful. I didn't know until arriving that the hotel is part of a working train station; I had thought it was a separate... more

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3 of 5 stars
Illinois
8 Jul 2008

Room was under $60 a night from Hotwire (listed as a 3.5 hotel), but be aware that parking is $25 a day. So, that boost the overall cost. Clean room. Comfy bed. Had a window to the outside (view of parking lot). Trains come by a LOT. Kind of shook the building and squeaked on the track, but didn't really... more

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1 of 5 stars
Westfield, IN
8 Jul 2008

I like the Crowne Plaza chain overall but the last two I have stayed in are really showing their age. We stayed here for a night away for our anniversary. I asked the front desk clerk on arrival for a quiet room. She stuck us right next to the railroad. Every time a train went by (which was at least... more

25 Jun 2008

Cool concept but a bit run down. Staff are very friendly. There are no outside windows in any rooms (all face the interior of the old train station)so you may feel like you are doing a four day bit in solitary, as we did. The rooms by the pool ( we moved) are a nightmare. more

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3 of 5 stars
NW Indiana
23 Jun 2008

We stayed one night at the Crowne Plaza and found it to be a pretty neat experence. Self Parking was a little confusing. Next time I would opt to park valet. Our check in was prompt and the staff were friendly. We thought the Pullman car rooms were interesting. We wanted to stay in one but we weren't sure if... more

Reviews of Crowne Plaza Indianapolis Downtown (Union Station)

( 1-10 of 62 )
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Crowne Plaza Indianapolis Downtown (Union Station) Address

123 W Louisiana St, Indianapolis, IN 46225