It was one of the best accomodations we found thru priceline. Their 'name your own'price is very hard to beat. more
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It was one of the best accomodations we found thru priceline. Their 'name your own'price is very hard to beat. more
Our associate and I want to Thank You for your kind remarks and hope we can serve you again one day. Our owners had a vision to be unique and accommodating, with your comments, I believe they and we have succeeded. Thanks Again for being our guest.
The train car rooms were fabulous which makes for a truly memorable experience. I had my reservations at first, but this definately beat staying in a traditional hotel room. The rooms were very clean, roomy and had a charm to them. The hotel's location is great; easy to walk to any downtown Indy attraction. I would also recommend the Plaza... more
Hello and Thank You for being our guest, We are very happy that you enjoyed our hotel. Our owners had a vision when developing this property, they wanted it to be different and/or unique and it sounds as if they accomplished this goal with your stay. Thanks Again for staying with us.
This is a strange hotel, with one set of elevators in the middle and a long walk to rooms on either end. Most rooms do not have windows to the outside, but rather windows to the inner atrium. Those with rooms to the outside are on either end of the narrow hotel. On our end, the window overlooked the tear-down... more
Good Afternoon, I am very sorry we did not provide complete satisfaction during your stay. Please be assured that we will work on the short comings put forth in your review. Thank You for taking the time to let us know your thoughts.
This place was a joke! I cant believe anyone would pay the actual nightly rate for this hotel. Its way out of date and living on the fumes of being a formerly "classy" hotel. The room was dingy, dirty and stuck in the past. Dont even get me started with the Internet! Internet didnt work and the "engineer" who came... more
Good afternoon, thank you for your review concerning our hotel, I will personally look into your comments and address them to the best of my ability. Again, thank you for your review.
Ever since my wife and I moved to Indianapolis in 2004, we've wanted to stay in a train car at the Crowne Plaza hotel. "What," you say? The Crowne Plaza occupies the city's old train station (I love seeing old buildings repurposed and preserved) and as part of that, they have a number of guest rooms available in train cars.... more
We reserved a two night stay with our two young boys, 5 and 7. Arriving at the hotel was great. Excellent location, incredibly hospitable staff, valet, front desk, bellman. We reserved a "pullman car room" thinking the kids would enjoy it. And they did. For about five minutes. The room was adorably SMALL. The young man at the front desk... more
This hotel is close to many great restaurants, bars, and shopping. Hotel staff was very nice. The people in the room next to us kept sitting out in the hallway and were extremely loud. The walls in the hotel rooms are paper thin and you can definitely hear the train come through. Not bad for the location and price though. more
I have always loved staying at the Crown Plaza chain, because of its service and the rooms. Crown Plaza Indianapolis offers similar qualities to its other chain hotels. The location is great and the staffs were very friendly. The room was quite spacious. The hotel is located in the historical Union Station, which makes it architecturally more interesting than others.... more
The staff and I wish to thank you for your comments. We believe that with feed back such as this we can continue to work towards our guest's total satisfaction, which is our goal. With this input we know that we have an area that needs our attention. Again we thank you for letting us know your feelings.
The staff was fantastic. Everyone was friendly and accommodating. Parking was convenient and although it was $25 for valet parking they will get your car in and out over and over in 24 hours for just $25. They never complained when we asked for the car 7 times in 24 hours. Room was clean and well maintained. Everything is close... more
Great historic hotel, we enjoyed our "girlfriend getaway". The "ghosts"-- statue replicas of those whom may have traveled the rails "in the historic day" added charm to our overall hotel stay. Building seemed clean and kept up. Neat "feel" to the place. We were in an Executive double room, which are all on the ground floor. this concerned me at... more




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