We stayed here for 2 nights January 9th & 10th. Fortunately, I booked the room on Priceline and got it for $55 per night. The going rate on these rooms is between $135-160. The location is perfect, the lobby has been renovated and is very nice, the customer service is impeccable, and I suspect that's why they can charge those... more

We had a very nice stay at the Hyatt just before New Year's Eve, particularly because of Nick who helped us at the reception desk. The location is great, the room was clean and large, and the beds were very comfortable. All the employees we encountered were helpful and very friendly especially Nick. The hotel is very large and was... more

Not a very good bargain for the price and watch the parking fees if you should happen to stay on the night of a Colts game! Ask for valet parking; otherwise, it will cost you $20.00 until 6:00 a.m. then an additional $3/$4 per hour thereafter! Older rooms, no happy hour, no breakfast of any kind (restaurant VERY expensive). IMO,... more

Room/ bathroom was not clean. Loads of dust on the bedroom floor, black marks on the bathroom wall, brown dirt around the washbasin taps. Generally the room/ bathroom did not feel clean. In addition the lighting in the bedroom was poor. Finally, the room service was terrible. On the day I checked out (Dec 9), for breakfast I was given... more

My husband and I recently stayed at the Hyatt and had a terrible experience. This review is just a bullet point review of some of the problems we had because there isn't enough space to go through everything. 1. Check-in by candlelight? We were using the kiosk to check-in and the only light in the area was candlelight. Maybe romantic... more

The electronic door lock failed twice, the Internet service was shaky, I was not given the refund I was promised for its failure, the restaurants have odd hours, and the conference rooms were average. However, the staff was polite and friendly, and the location is good. If this operation is typical of the chain, the chain is in trouble. I... more

Husband and I stayed at Hyatt (saw Robin Williams at the Merat) Nov 13-15. The location is in the center of the city and is convenient to everything. The staff there were professional and helpful. But last comment is correct. Hotel rooms are VERY outdated. Peeling, old wall paper, old TV and SQUEAKY bed with no solid frame. Makes those... more

Where do I start? When we walked into the lobby, we thought "wow, nice hotel", but then we got into our room, and realized all the $$$ were lavished on the lobby and restaurants. The room looked like it hadn't been refurbished in 20 years. Seriously. The carpeting was worn, the door to the bathroom was misaligned and would not... more

I was disappointed that you had to pay daily for internet connection. Most hotels now have free wi-fi--so didn't understand that! Second, parking is $20 a day. The hotel doesn't have it's on parking and will not validate parking tickets. First time I have had that happen also. Rooms were nice and beds were comfy....the bathroom is huge!!! Very convenient... more