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Hyatt Regency Indianapolis


Hotel class 3.5 of 5
1 South Capitol Avenue, Indianapolis, IN 46204
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Reviews you can trust

63% Recommend
3.0 of 5 stars 109 reviews
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By trip type
All (109)
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3 of 5 stars
JamaicaPartyofTen   15 contributions
NW Indiana
3 Feb 2010 | Trip type: Family New

The Hyatt has it's perks. If you like to shop, it's connected to the mall. Therefore, you have shopping and plenty of food choices. The hotel itself is nice. The kids thoroughly enjoyed the glass elevator and the waterfall. The staff was nice and the express check-in / check-out is very convenient. Downfalls... Room service, breakfast for 4 was about... more

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3 of 5 stars
snake2   10 contributions
Georgia
17 Jan 2010 | Trip type: Couples

We stayed here for 2 nights January 9th & 10th. Fortunately, I booked the room on Priceline and got it for $55 per night. The going rate on these rooms is between $135-160. The location is perfect, the lobby has been renovated and is very nice, the customer service is impeccable, and I suspect that's why they can charge those... more

Management response from
Watchwoman, General Manager

Thank you for sharing your comments regarding your recent stay at the Hyatt Regency Indianapolis. I was pleased to hear your positive feedback on our service and the recently completed lobby, restaurant and lounge renovation. I am sorry you were disappointed in the guest room. We are installing new flat screen televisions in February and have completed a model room...

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4 of 5 stars
melkozek   30 contributions
Rochester Hills, MI USA
10 Jan 2010 | Trip type: Couples

We had a very nice stay at the Hyatt just before New Year's Eve, particularly because of Nick who helped us at the reception desk. The location is great, the room was clean and large, and the beds were very comfortable. All the employees we encountered were helpful and very friendly especially Nick. The hotel is very large and was... more

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2 of 5 stars
Missie1   1 contribution
Indiana/KY
29 Dec 2009 | Trip type: Couples

Not a very good bargain for the price and watch the parking fees if you should happen to stay on the night of a Colts game! Ask for valet parking; otherwise, it will cost you $20.00 until 6:00 a.m. then an additional $3/$4 per hour thereafter! Older rooms, no happy hour, no breakfast of any kind (restaurant VERY expensive). IMO,... more

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2 of 5 stars
cmxAtlanta   1 contribution
Atlanta
13 Dec 2009 | Trip type: Business, Solo travel

Room/ bathroom was not clean. Loads of dust on the bedroom floor, black marks on the bathroom wall, brown dirt around the washbasin taps. Generally the room/ bathroom did not feel clean. In addition the lighting in the bedroom was poor. Finally, the room service was terrible. On the day I checked out (Dec 9), for breakfast I was given... more

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1 of 5 stars
IndianaNana   28 contributions
Plymouth, Indiana
26 Nov 2009 | Trip type: Business

My husband and I recently stayed at the Hyatt and had a terrible experience. This review is just a bullet point review of some of the problems we had because there isn't enough space to go through everything. 1. Check-in by candlelight? We were using the kiosk to check-in and the only light in the area was candlelight. Maybe romantic... more

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2 of 5 stars
epoto   2 contributions
Pasadena CA
20 Nov 2009 | Trip type: Business, Solo travel

The electronic door lock failed twice, the Internet service was shaky, I was not given the refund I was promised for its failure, the restaurants have odd hours, and the conference rooms were average. However, the staff was polite and friendly, and the location is good. If this operation is typical of the chain, the chain is in trouble. I... more

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3 of 5 stars
MotherHen   19 contributions
MD
16 Nov 2009 | Trip type: Couples

Husband and I stayed at Hyatt (saw Robin Williams at the Merat) Nov 13-15. The location is in the center of the city and is convenient to everything. The staff there were professional and helpful. But last comment is correct. Hotel rooms are VERY outdated. Peeling, old wall paper, old TV and SQUEAKY bed with no solid frame. Makes those... more

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1 of 5 stars
hichin22   3 contributions
Midwest
15 Nov 2009 | Trip type: Couples

Where do I start? When we walked into the lobby, we thought "wow, nice hotel", but then we got into our room, and realized all the $$$ were lavished on the lobby and restaurants. The room looked like it hadn't been refurbished in 20 years. Seriously. The carpeting was worn, the door to the bathroom was misaligned and would not... more

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3 of 5 stars
Sanshu   1 contribution
Kentucky
15 Nov 2009 | Trip type: Business

I was disappointed that you had to pay daily for internet connection. Most hotels now have free wi-fi--so didn't understand that! Second, parking is $20 a day. The hotel doesn't have it's on parking and will not validate parking tickets. First time I have had that happen also. Rooms were nice and beds were comfy....the bathroom is huge!!! Very convenient... more

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Hyatt Regency Indianapolis Also Known As

  • Indianapolis Hyatt Regency
  • Hyatt Indianapolis
  • Indianapolis Hyatt
Address: 1 South Capitol Avenue, Indianapolis, IN 46204
Indianapolis hotels Hyatt Regency Indianapolis
3.0/5.0
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