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Comfort Inn & Suites West


Hotel class 2.0 of 5
5855 Rockville Road, Indianapolis, IN 46224
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Reviews you can trust

62% Recommend
3.5 of 5 stars 27 reviews
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5 of 5 stars
PA
7 Oct 2009 | Trip type: Couples

Our last visit to this hotel wasn't as great as we expected, but let me tell you how pleased we were today. The front desk was delightful, although a larger group was comng in, our reservation was handled quickly and pleasantly. We were very tired. Our room was impeccable, and exactly what we ordered. A light buffet of cheese, fruit,... more

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5 of 5 stars
Indianapolis, Indiana
3 Sep 2009

We have over 360 people at our two day event and everyone at the Comfort Inn and Sleep Inn was great to work with. The rooms, food and area worked out great for our event and we look forward to working with them again more

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3 of 5 stars
New Jersey
11 Aug 2009 | Trip type: Couples

On a recent trip to Indianapolis we stayed at this hotel. We were greeted pleasantly at the front desk. Our room was comfortable and a good size with a flat screen TV. There was no microwave or mini-fridge in the room although I didn't ask for one either. The continental breakfast consisted of cereal, bread, biscuits, scrambled eggs, gravy, make-your-own... more

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2 of 5 stars
Toronto, Canada
5 Aug 2009
1
person found this review helpful

We had stayed previously in this hotel and while the experience was okay it wasn't the best. However we decided to give it another chance while we were in town for three nights as it was close to the location we were visiting. My family (4 people) had reserved a suite, with the complete understanding that a suite consisted of... more

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4 of 5 stars
Green Bay, WI
10 May 2009 | Trip type: Family

We stayed here for 3 nights in May 2009. The hotel staff were polite and helpful. Our king room with a pull out sleeper surprised us with a whirlpool tub in the bathroom! nice! While we didn't have a fridge or microwave, the room was overall very nice. Very clean and appeared to be recently refurbished. For those of you... more

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5 of 5 stars
New Jersey
20 Feb 2009 | Trip type: Business, Solo travel

I been here several times and all the staff is attentive and helpful. They rate very high but for no specific reason other than overall nice and accomodating. I feel like I am at home when traveling and staying here. Whether I'm barefoot in the lobby or TV common area or discussing business with associates in the tabled common area... more

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3 of 5 stars
Indiana
11 Feb 2009 | Trip type: Family

My daughter, my 4 yr old grandson and I had planned to stay at this facility because we planned to fly to Az early the next morning. I had booked it thru Chiocehotels.com. I was quite suprised that the hotel was as clean as it was. I was expecting something not as comfortable and presentable. I had read a few... more

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5 of 5 stars
MI
5 Feb 2009 | Trip type: Family

We stayed at this hotel overinight to catch an early flight to Hawaii. This was in the middle of an ice storm and the parking lot and sidewalks were coated in ice and more coming down. The owners and hotel staff actually met us at our cars and drove us and other guests from the parking lot to the hotel... more

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3 of 5 stars
Oak Creek, Wisconsin
27 Dec 2008 | Trip type: Family

I was nervous about the negative reviews but still wanted to give it a try as it met most of my criteria for the trip--inexpensive yet clean, safe, convenient location and a fun pool for my 3 and 6 year old boys. Overall it was a great experience for the price. Our room and all common areas (except pool/playground) were... more

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1 of 5 stars
Portland, Oregon
11 Nov 2008 | Trip type: Business
1
person found this review helpful

I stayed at this hotel from October 19th through the 25th. It had to be one of the worst experiences of my life. I thought the beds were comfortable and the price was right but everything else was horrible. The day before I left, I diiscovered that the maid had accidently placed my sleep apnea mask that I wear at... more

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Comfort Inn & Suites West Also Known As

  • Comfort Inn West
  • Comfort Inn Indianapolis
  • Indianapolis Comfort Inn
Address: 5855 Rockville Road, Indianapolis, IN 46224