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Days Inn & Suites Indianapolis NW Hotel Reviews

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All 185 Indianapolis hotels

Days Inn & Suites Indianapolis NW

2.0 of 5
3910 Payne Branch Rd, Indianapolis, IN 46268 (Formerly Signature Inn Indy Northwest)
Hotel amenities
Days Inn & Suites Indianapolis NW
22 traveller photos
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38%
Ranked #122 of 185 hotels in Indianapolis
2.5 of 5 stars 113 Reviews
Most recent review
“A nice place to stay”
4 of 5 stars Reviewed 12 June 2013
Tom_J_PA Pittsburgh, Pennsylvania
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113 reviews from our community

    Trip type
Traveller rating
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Date Rating
Pittsburgh, Pennsylvania
1 review
“A nice place to stay”
4 of 5 stars Reviewed 12 June 2013 NEW

We booked this place by chance for the first annual MotoGP. The service and friendliness of the staff have kept me coming back every year. You get a good value for the price. The hotel and furnishings are dated but the basics are there for a good stay. The staff is very nice and always helpful. The bed is comfy... More

Was this review helpful? Yes
DaysInnDesk, Director of Sales at Days Inn & Suites Indianapolis NW, responded to this review
13 June 2013

Dear Mr. Tom J, Thank you so much for taking the time to write a review for our property! We greatly appreciate this feedback. It means a lot to us that we are able to keep you coming back every year. We enjoy having you and look forward to seeing you all in the future! More

1 review
“The only thing good was the service”
1 of 5 stars Reviewed 1 June 2013

Came in with a soccer team bed bugs galore in three different rooms with our group. All of us left the girl at the desk Tiffany was very helpful management sucked attempted to talk with management after my stay and guess what his voicemail was all I got never recieved a call back. Never will I recommend this place its... More

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DaysInnDesk, Director of Sales at Days Inn & Suites Indianapolis NW, responded to this review
5 June 2013

Dear Ms. Rosentia, Thank you for taking the time to write a review about our property. I want to sincerely apologize for the experience you had with us. We have since your visit taken care of the bug issue and had the entire property checked and sprayed again. Our manager has read over your review and is concerned because he... More

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Green Bay
1 review
“it was ok, good location that was about it”
3 of 5 stars Reviewed 30 May 2013

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Review collected in partnership with Days Inn

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DaysInnDesk, Director of Sales at Days Inn & Suites Indianapolis NW, responded to this review
31 May 2013

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Normandy
1 review
“Our stay was OK. The prices were more expensive due to the...”
3 of 5 stars Reviewed 29 May 2013

Our stay was OK. The prices were more expensive due to the timing of our stay even though we were not in town for the Indy 500. The room had a musty smell like it had been wet and it could have used some updates. The staff was very friendly and helpful, especially when I misplaced both of the key... More

Review collected in partnership with Days Inn

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DaysInnDesk, Director of Sales at Days Inn & Suites Indianapolis NW, responded to this review
30 May 2013

Dear Ms. Jennifer, Thank you for choosing to write a review about our property! We greatly appreciate your feedback and will take into consideration all that you have said. I am very glad to hear our staff was so helpful to you! We have been making huge efforts to build a solid staff, so it is wonderful to see that... More

Columbus, Ohio
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
“Making an effort”
3 of 5 stars Reviewed 28 May 2013

In town, brief stay for Indy 500. Our expectations were low, given reviews. Found our room to be ok, clean enough, shower was decent, towels available. They even hosted a little reception for race fans. Of course, they raised the price for race weekend, but to be expected. Overall, ok with the stay. Off the main highway, and away from... More

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DaysInnDesk, Director of Sales at Days Inn & Suites Indianapolis NW, responded to this review
29 May 2013

Thank you so much for taking the time to write this review. We appreciate all feedback and will use this to further improve our property. I hope you enjoyed the Indy 500, and hopefully we will have the opportunity to host your stay again next year! More

Indianapolis
1 review
“I hate tht place i got charged a 150 on my card for a room...”
2 of 5 stars Reviewed 20 May 2013

I hate tht place i got charged a 150 on my card for a room i didnt smoke in i wrk for a hotel and the service was poor and the breakfast was bad

Review collected in partnership with Days Inn

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DaysInnDesk, Front Desk at Days Inn & Suites Indianapolis NW, responded to this review
21 May 2013

Dear Ms. Kyra, Thank you for taking the time to write a review about our property. We value any and all feedback we receive, because we are constantly trying to improve. Because of that, we have put very strict policies and procedures into place. If we do have suspicion of smoke in a room, we first verify with several witnesses... More

Mount Vernon
1 review
“The mattresses were terrible. Felt like sleeping on...”
2 of 5 stars Reviewed 16 May 2013

The mattresses were terrible. Felt like sleeping on plywood. Remote control didn't work (volume button) and no ironing board in room.

Review collected in partnership with Days Inn

Was this review helpful? Yes
DaysInnDesk, Front Desk at Days Inn & Suites Indianapolis NW, responded to this review
21 May 2013

Dear Ms. Synda, Thank you for taking the time to write a review about our property. I am sorry to hear that you felt our mattresses were uncomfortable. Normally, one of our biggest compliments is how comfortable our beds are. As for the remote issue, we keep universal remotes stocked at the front desk, so I am sure one of... More

Utica
1 review
“Kids all over the place, that probably weren't...”
3 of 5 stars Reviewed 14 May 2013

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Review collected in partnership with Days Inn

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DaysInnDesk, Director of Sales at Days Inn & Suites Indianapolis NW, responded to this review
15 May 2013

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Peoria, Illinois
2 reviews
“All Promises and no delivery”
1 of 5 stars Reviewed 13 May 2013

There wasn't a hotel to be had in the city. If there was, we would have stayed anywhere else but at this hotel. Our ability to book the hotel was horrible, and upon arrival things did not improve. We appeared to get the last available room in the hotel. When we got into our room the beds had been laid... More

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Lake Odessa
1 review
“Good for a short stay”
3 of 5 stars Reviewed 7 May 2013

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Review collected in partnership with Days Inn

Was this review helpful? Yes
DaysInnDesk, Director of Sales at Days Inn & Suites Indianapolis NW, responded to this review
8 May 2013

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Days Inn & Suites Indianapolis NW
Days Inn & Suites Indianapolis NW
2.5 of 5 stars 113 reviews
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Additional Information about Days Inn & Suites Indianapolis NW

Also Known As:
Days Inn And Suites Indianapolis Nw
Days Inn & Suites Indianapolis Nw Hotel Indianapolis
Days Inn & Suites Indianapolis Nw Hotel
Days Inn Indianapolis
Indianapolis Days Inn
Address: 3910 Payne Branch Rd, Indianapolis, IN 46268 (Formerly Signature Inn Indy Northwest)
Region: United States > Indiana > Indianapolis
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #122 of 185 hotels in Indianapolis
Price Range: £
Hotel Class:2 star (2*)
Reservation Options:
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Days Inn & Suites Indianapolis NW
3910 Payne Branch Rd
Indianapolis, IN 46268
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