Booked on Expedia. Cancelled 3 1/2 weeks before trip, emergency. Hotel told me 100% refundable. Expedia refused to refund. Hotel told Expedia they will not authorize refund. Hotel staff lied to me. I wish I had read reviews first as others could not get refunds either. I will stay elsewhere when I re-book my trip to Purdue. Chains such as... More

Great Hotel, nice restaurants/bars in hotel. Excellent staff and service. Hotel Shuttle was very convenient 9 times out of 10 to go downtown. More

I would prefer to return to the 3.5 stars at the Sheraton or the Four Seasons. This hotel had the worst beds I had ever experienced. The room are small and I had to threaten to leave to even be able to get two beds. Eighteen dollars for parking! Unreal!! More

This hotel was very clean and offered valet parking to all guest with a service charge. The rooms were very clean and up to date. There wasn't much activity in the lounge or eatery as the weather was bad. We drove up for a Pacer game on the weekend and it appeared not to be very busy. Internet is included... More

I am in this hotel right now. It is 12:30 a.m. and I am still awake because of a horrid chemical smell. I don't know if it is the air on the 9th floor in Indianapolis (smells like there's a paper mill in town), or if they are gluing carpets on another floor and that smell is coming through the... More

The only things 4-star about this hotel are the room rates and parking fees($18/night). What is definitely not 4-star is the customer service and cleanliness of the rooms. The rooms are nothing special, beds (we got 2 beds - definitely double, not queen), desk, tv and a dresser with a refrigerator in the cabinet (no microwave). The bathrooms are definitely... More

Honestly, I was a bit disappointed when my Hotwire reservation gave us this hotel. I read mixed reviews but went into it with an open mind, plus for about $80, it was a great deal. First, the location should not be considered "downtown". That being said, we didn't mind the fact that it was a few minutes away, it was... More

We booked this room through Priceline, and wanted a 4-star hotel downtown for a date night for my husband and I. I live just outside Indianapolis, and I was NOT happy when this was the hotel given to me. (Yes, I know you get what you pay for, but we'd used Priceline two times previously and got the Westin and... More

This hotel was not in downtown Indianapolis, but over by the University and hospital area. I mention that because we got it through Hotwire and were very disappointed by the distance and inconvenience of accessing the downtown. . You could not walk or access public transportation easily, so you could not participate in the downtown activities without a car or... More