Residence Inn Indianapolis Downtown on the Canal 3* (IN) - Hotel Reviews

Also Known As:: Residence Inn Indianapolis Downtown On The Canal Hotel Indianapolis; Residence Inn Indianapolis Downtown On The Canal Hotel; Residence Inn Indianapolis; Indianapolis Residence Inn

Address: 350 W New York Street, Indianapolis, IN 46202

Phone Number:

Region: United States > Indiana > Indianapolis > Downtown Indianapolis

Amenities:

Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access

Hotel Style:

#6 Family Hotels in Indianapolis

#35 Business Hotels in Indianapolis

Price Range: ££

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: The Residence Inn Indianapolis Downtown on the Canal is the only hotel in downtown Indianapolis on the Historic Canal and the newest product in downtown Indy with our recent 2012 renovations! Be the first to experience our modern look, high-tech amenities and beautiful views. Our Indy hotel on the Canal provides apartment-style suites with full kitchens, free WiFi, separate living areas and 32” flat-screen TVs. Enjoy complimentary grocery shopping service, free daily breakfast buffet and evening social hour plus the least expensive parking in downtown. From our balcony and terrace overlooking the Canal to our location just minutes from Lucas Oil Stadium, State Capitol and White River State Park, our pet-friendly Indy hotel on the Canal is perfectly positioned for great extended stays. Be sure to take a stroll on the adjacent running/walking path right outside our doors, rent a paddleboat, bike, Segway or feed the ducks! ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Expedia, Marriott, Travelocity, Priceline, Venere, Agoda, Cheap Tickets, Hotels.com, Tingo and HotelsClick so you can book your Residence Inn Indianapolis Downtown on the Canal reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

auntytayLeland_NC

Leland, NC

Reviewer

3 reviews

Reviews in 3 cities

1 helpful vote

“Surprise Upgrade”

Reviewed 9 June 2013

My husband is retired military & we are often able to get special military pricing. I reserved a studio room on the parking lot side because that's the only type of room available at military pricing. When we checked in, we were given a wonderful suite with a canal view! The staff were all very friendly & accommodating during our... More

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Thank you so much for taking the time to review our hotel- encouraging reviews like this are why we recently won the 2013 TripAdvisor Award of Excellence for consistently ranking within the top 10% of businesses worldwide! I am delighted to hear that you enjoyed your stay on the canal. We are also big fans of the game room- including... More

Scott H

Fort Wayne, Indiana

Senior Contributor

24 reviews

7 hotel reviews

Reviews in 11 cities

9 helpful votes

“Comfortable and Relaxing”

One of our favorite places to just hang is the canal walk in downtown Indianapolis. This was our 1st time staying at this hotel which sits right on the canal. Within easy walking distance to the circle and warehouse district that we usually visit. My wife was impressed by the comfort of the spacious room and the access to the... More

See 5 more reviews by Scott H for Indianapolis

I am so pleased to hear that you enjoyed your time in Indianapolis- it sounds like you love the canal as much as I do! We certainly are the only hotel directly on the water in Indianapolis, however we are only a short walk (or $5 cab ride!) to the heart of the hustle and bustle. We would love the... More

Pdiddle12

Senior Reviewer

8 reviews

4 helpful votes

“Warm welcome”

Reviewed 9 June 2013 via mobile

We felt at home the moment we walked in. The staff was very friendly and willing to offer suggestions and directions for everything. Every staff member went out of their way to make our 22 month old smile. She loved walking through the lobby and getting all the attention. We had a beautiful canal view. The room was nice and... More

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See 4 more reviews by Pdiddle12 for Indianapolis

I cannot thank you enough for taking the time to review your stay on TripAdvisor. Creating a 'home away from home' exemplifies our goal here at the Residence Inn, and I have no doubt that your 22 month old received a great deal of attention. Children absolutely make us melt! I sincerely hope that you'll return to visit again, and... More

Bat_N_Princess

Chicago, Illinois

“A Nice Hotel, but...”

Reviewed 6 June 2013

At the evening "Social Hour" where they offer something to eat as well as beer, wine and soft drinks none of which I want to partake in so I asked for water. "Oh, you need to get that at the front desk" and which you have to pay for. So let me get this straight, I can get sloppy drunk... More

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Thank you for writing a review of our hotel on TripAdvisor. Our Social Hour is a popular gathering, typically Monday-Thursday at which we serve a light supper as well as complimentary beer, wine, and soft drinks. I apologize for any miscommunication regarding alternative beverages. Though bottled water is available in our market, there are also options including iced tap water... More

Reader1957

Kokomo, Indiana

Top Contributor

54 reviews

8 hotel reviews

Reviews in 23 cities

11 helpful votes

“On The Fence”

Reviewed 2 June 2013

The hotel is great! Within walking distance of many dining places. First class hotel but I have to give it a lower rating to the noise. We had to sign a piece of paper when checking in to the hotel we would not bring 65 of our friends into our hotel room and have a party. Evidently not everyone was... More

First of all, thank you for reviewing your stay with us. I am pleased to hear you enjoyed our location and hope that the service from our staff was excellent. I am, however, quite disappointed that your stay was ruined by noise. As we are a permanent home to the majority of our guests, we do enact the ‘no-party policy’... More

msutweet

Cincinnati, OH

2 reviews

Reviews in 2 cities

“Perfect Location”

Reviewed 28 May 2013 via mobile

I've stayed in this hotel twice now and each has been great! The location on the canal is perfect for my family. My 5 yr old loves feeding the ducks (with bread provided by the hotel!) and swimming in the pool! It's perfect for families traveling with small kids. Great proximity to the Children's Museum, ad downtown. Will always stay... More

I am thrilled to read that we have become your home away from home in Indianapolis. We love to host families looking to enjoy all that the city has to offer- paddle boat rides, the Children's museum, bike paths, etc. We're even within walking distance to the zoo! Please contact me directly next time you visit as it would be... More

claireandsteve48

Derby, United Kingdom

“First Class Service at a nice hotel”

Reviewed 28 May 2013

I stayed for an extended period of approx. 6 weeks at the Residence Inn Indianapolis between late October and mid-December and it really was a home from home. The staff were excellent nothing was too much trouble for them whether it was recommending restuarants in the city or general questions about the hotel and surrounding area. The bulk of my... More

It always delights me to read a review from an extended-stay guest that we miss dearly- thank you so much for taking the time to write on TripAdvisor! Our proximity to the center of the city while still being the one and only hotel on the beautiful Indianapolis Canal is one of my favorite perks of the Residence Inn as... More

Jeff O

Fort Wayne, Indiana, United States

1 review

2 helpful votes

“Best Customer Service We've Experienced in a Long Time”

Reviewed 13 May 2013

I am very critical of customer service experiences in general and don't normally give glowing reviews. However, my family's experience at the Canal Residence Inn was absolutely wonderful. The tone was set early by the warm and enthusiastic greeting at check-in....I have stayed at plenty of 5 star properties and the genuine smiles and attention to our concerns rival anything... More

My heart is absolutely warmed to read your review. Thank you so much for taking the time to share your experience on TripAdvisor. We do go out of our way to choose each room thoughtfully for our guests instead of choosing the first available upon check-in, and I'm thrilled that this made a difference in your stay. I believe you... More

LJo-12

Eaton Rapids, Michigan

64 reviews

5 hotel reviews

Reviews in 19 cities

15 helpful votes

“Mobs of people but kept their cool”

Reviewed 7 May 2013

The suite was lovely and the walk on the canal was so relaxing. We visited for the 1/2 marathon. The staff was so accomodating to the runners and their families: maps, bananas, carb meal the night before. Plus our room on the 4th floor overlooking the canal was incredibly quiet! Standard breakfast in the morning. You can't beat this location,... More

For those playing at home, this past weekend Indianapolis hosted the Mini-Marathon. We welcomed runners with bananas, clif bars, and water in their rooms in addition to hosting a complimentary carb dinner the night before the race. It was an especially exhilerating time for our property, and luckily went as smoothly as we had planned! I could not be more... More

Robin T

Muskegon, Michigan, United States

6 reviews

3 hotel reviews

Reviews in 5 cities

“Wonderful stay!”

Reviewed 5 May 2013

The room was a pleasant surprise,very comfortable bed and the room was large and clean.Great breakfast with many choices.Staff service was excellent.Hotel views of the canal and the fountain were fun!Spent time walking from hotel along canal and around town. Very safe and clean. Planning to stay again next visit to Indy!

You have concisely mentioned so many of the factors that set us apart in downtown Indianapolis: comfortable bed, large and clean suite, canal views, safe, and of course, the nearest and dearest to my heart, excellent staff service. I am so grateful that you took the time to write a review of your recent stay with us, and hope that... More

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Residence Inn Indianapolis Downtown on the Canal Hotel Reviews

Residence Inn Indianapolis Downtown on the Canal

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