This is my first time at a Towneplace Suites and my expectation was very low. But I was really surprised by the room and the courteous staff. The room was neat and had whatever we needed. I checked in at 3:00AM in the morning and the girl at front desk greeted us with a smiling face and helped me fast... More

No hot water one day. No maid service next day. College kids partying until 4 AM both nights. Complained to front desk numerous times. No management, no security. It was like a frat house. A disgrace to the Marriott brand.

The location was great for an easy walk to the river for the fireworks; however, considering the price we paid, the rooms were clean, but very outdated. The staff was helpful and friendly - never had any problems with them. The shower was super strong (good thing), but the bed wasn't too comfy. If we would decide to do Thunder... More

Amazing amount of space for the price of a regular room. This location would also work well for an extended stay. Gloria, at the front desk, was particularly helpful and friendly. Several decent restaurants within walking distance.

Back in December 2012, I stayed here for a week while doing some work nearby. Good price, good service, and as other reviewers have mentioned, just over the bridge to Louisville, yet there are some good restaurants nearly a block away. The hotel is an extended-stay type, and although a bit dated, the rooms are clean and comfortable, and the... More

Super location. You can even walk to Louisville's downtown attractions from here. Liked the on-site exercise room. Liked the breakfast cereal selection. The less than stellar rating comes from the barking dogs and permanent residents. It feels more like the 'projects' than a hotel. The residents have set up personal 'camps' on the lawns with coolers, chairs, grills and dogs.... More

There was a huge convention in town so the hotel was pricier than typical, but I don't blame them for wanting to get as much as everyone else. I mean, it's a no frills hotel but it was clean and serviceable. The remarkable thing at this place was the staff. I have never been greeted with more friendly staff EVER... More

Recently stayed here on a Friday night and was so very delightfully surprised! The customer service was really amazing... some of the best I've experienced in some time! I'd go back on that alone, but also the rooms were nice, the kitchenette was adorable, it was close to lots of things, and I would for sure go back. Just can't... More

The hotel is located less than a mile from downtown Louisville, the staff is friendly, and the rooms are comfortable for staying a week or longer. They need to take care of the maintenance issues, but they are currently minor.