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Comfort Inn

2.0 of 5
522 Essex Dr, Kokomo, IN 46901
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Free Breakfast and Wi-Fi
Comfort Inn
Ranked #6 of 10 hotels in Kokomo
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18 reviews from our community

    Trip type
Traveller rating
    5
    6
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Date Rating
Savanna, Illinois
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 20 May 2013 NEW

Staff was friendly and the room was very clean. Route 31 through Kokomo is a very busy divided highway and the motel is on an access road right off of it. It can be hard to get out go somewhere and get back to the right intersection. I would worry about the security of the first floor rooms as the... More

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marlo_stevens, General Manager at Comfort Inn, responded to this review
23 May 2013

Carol , Thank you for your feedback. We do pride our hotel on friendliness, cleanliness and comfort and I am pleased you found our hospitality to your liking. I am very sorry you did not find the bed comfortable, as it was too soft. Our beds are chosen according to the standards set for Comfort Inns by Choice Hotels International.... More

Evansville, Indiana
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 25 March 2013

One of the first things we noticed about this place was that the employees enjoyed working here. They had fun joking with each other and guests. Even the shift manager got in on the fun teasing his employees. We forgot to ask for a lower level room (as my parents can't climb stairs) and were initially assigned a room on... More

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marlo_stevens, General Manager at Comfort Inn, responded to this review
26 March 2013

Thank you Chrysalis101, We here at the Comfort Inn Kokomo, like to enjoy our time at work and make sure the guest do as well. We expect to be your home away from home where you can come and enjoy breakfast with us to like you said enjoy laying on the floor to be with your kids. I'm very excited... More

midwest
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 14 March 2013

As a temp contract employee, I had occasion to stay at the Comfort Inn for about 7 months during week days. I commuted back home on weekends. My wife and I had decided not to rent an apartment for such a short assignment. The hotel was clean, had microwave and fridge in the room, table and chairs, big flat screen... More

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marlo_stevens, General Manager at Comfort Inn, responded to this review
16 March 2013

Thank you so much for your response. We do love having our long term stays as well as any guest we do hope that you come back and stay with us!! We are glad as a entire staff we made you feel welcome!! More

grand rapids, michigan
Top Contributor
67 reviews 67 reviews
26 hotel reviews
Reviews in 47 cities Reviews in 47 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 18 January 2013

It might be older than nearby hotels but it is clean. We just wanted a place with a pool and hot tub and free breakfast and those 3 things were perfect. Employees were nice and helpful. Our room was quiet...we were surprised to find others in the breakfast room...we thought we were the only ones there.

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marlo_stevens, General Manager at Comfort Inn, responded to this review
21 January 2013

Thank you for your comments, our staff stives to provide excellent customer servce to our guest. We like to provide our guest with the feeling of home away from home. More

Wyandotte, Michigan, United States
1 review
5 of 5 stars Reviewed 12 November 2012

i stayed here for 8 wks the employees that work here are great this was a very clean place to stay will stay here again the only thing they need is an exercise room the hot tub was good.lots of restaurants around to eat at nice location.

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marlo_stevens, General Manager at Comfort Inn, responded to this review
13 November 2012

Thank you for your comments, our staff stives to provide excellent customer servce to our guest. We like to provide our guest with the feeling of home away from home. Thank you for your feed back if you can think of any other comments you would like to share you can reach me at the hotel 765.452.5050. More

Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 9 November 2012 via mobile

Checked in in nov 2012 for a 5 day stay for a funeral. Checked out one day later. Dated, old and rough-looking employees was my first impression. The room wasen't exactly dirty, but one of our comforters had stains on it. Bathroom was ok but very small. It was hard to get out of the way of the door to... More

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marlo_stevens, General Manager at Comfort Inn, responded to this review
13 November 2012

Thank you for providing us with your comments and my staff and myself as very sorry your experience was not as it should have been at this hotel. I was surprised by your comment regarding the hotel’s employees, I am very proud of this staff and their hospitality to our guests and would be happy to discuss this area with... More

Indiana
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 21 June 2012

Checked in yesterday...non smoking room smelled like smoke. Even went to Dollar General for room freshner and a candle...didn't help much. Removed our clothes from the suitcase today and could not believe how bad they smelled. Maybe have all non-smoking rooms together...Noticed smoking and non-smoking rooms on the same hall. We did notice that the light switch by the door... More

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Management response:
26 June 2012

Thank you very much for the comments. Our staff goes out of their way to insure that each guest has the best stay possible. We are in the process of going smoke free and elimating our smoking rooms. Hopefully the next time you return you find it smelling better. If you have anything futher you like to discuss please feel... More

Marion IN
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 June 2012

Nice, clean hotel. Lots of places to eat close by. Movie theaters also with about a mile. Nice hot breakfast, good item to choose from. Only thing was their hot tub was WAY too hot. Could only get in for minute because of it.

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marlo_stevens, Manager at Comfort Inn, responded to this review
6 June 2012

Thank you for your comments we appreciate them. I will look into the tempature of the hot tub thank you for addressing this to my attention. if you have anything further you like to dicuss please feel free to contact at the hotel. 765-452-5050. Thank you! More

Mount Gilead, Ohio
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 9 May 2012

I have stayed her lots of times on business travel. The hotel is becoming badly dated and starting to attract a lower end clientele. Checked in yesterday, keys didn't work, room smelled horrible, electrical outlets some work some don't, desk lamp doesn't work, tv remote didn't work. Carpets in the hotel look like they have been here for 20 years.

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marlo_stevens, Manager at Comfort Inn, responded to this review
21 May 2012

Thank you for your comments. We are woking on getting the hotel upto date we are in the process of new bedding as well as other exciting things to come. If their was any other comments that come to mind please feel free to contact me directly at the hotel. (765)452-5050- Marlo Stevens More

Lima, Ohio
1 review
1 of 5 stars Reviewed 29 February 2012

If you choose to stay at this hotel you better beware and guard your checkbook. My family and I stayed here in late February and it was a nightmare. They frauduently charged us $124.00. Plus the desk service for any needed items was POOR!!!!!! BEWARE!!!!!!!!!

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marlo_stevens, General Manager at Comfort Inn, responded to this review
9 March 2012

When using a Debit / credit cards there is an authorization hold placed on the card which takes 3-8 business days to return to the card. The hold is for incidentals. More

 
 
Comfort Inn
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Holiday Inn Express Kokomo
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Kokomo, IN
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Additional Information about Comfort Inn

Also Known As:
Comfort Inn Kokomo
Kokomo Comfort Inn
Address: 522 Essex Dr, Kokomo, IN 46901
Region: United States > Indiana > Kokomo
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 10 hotels in Kokomo
Price Range: £
Hotel Class:2 star (2*)
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