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Radisson Hotel at Star Plaza

3.0 of 5
800 East 81st Avenue, Merrillville, IN 46410
Hotel amenities
Radisson Hotel at Star Plaza
Ranked #9 of 21 hotels in Merrillville
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124 reviews from our community

Traveller rating
    27
    31
    23
    18
    25
See reviews for
Families
30
 
Couples
22
 
Solo
4
 
Business
23
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Chicago, Illinois
1 review
5 of 5 stars Reviewed 6 May 2013

I've been here back in the late 80's and had a blast,this hotel had it going on, after reading these reviews I was kind of worried about booking a room here, last time I was here was about 15 years ago I still had a terrific time, so I took my chance and no regrets at all, loved it, just... More

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Joseph F, General Manager at Radisson Hotel at Star Plaza, responded to this review
20 May 2013

Good Day Lito5211, Thank you for your trust and faith in our hotel. As you are aware, we are an established premier location for all events, food and rooms in Northwest Indiana and as the market's expectations have evolved, so have we. I am sure, 15 years ago you thoroughly enjoyed J. Ginger's restaurant but today we've converted it into... More

Detroit, Michigan
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 10 April 2013

Common areas are nice looking and up to date. The atrium (former Holidome when it was a Holiday Inn) has a lot of potential but was a dissapointment. It was kept very dark with minimal lighting. Also, they have a lot of "cabanas" that one can rent out but no one was using them when I visited. My recommendation would... More

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Joseph F, General Manager at Radisson Hotel at Star Plaza, responded to this review
20 May 2013

Good Day Bryan22, Thank you for your response, and I want to insure you, what you experienced is not what we have to offer. I will send immediate action into the guest rooms on the first floor to seek to identify which room you were in to remedy any of the concerns you mentioned. Moreover, thank you for recognizing our... More

Indiana
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 9 April 2013 via mobile

I wish I could add a photo to this review of the lovely (cough cough) view of the roof/ trash/ whatever from this room. Disgusting. Dirt coming in from the outside. White stains on furniture. Entire hotel smells like a pool. Bed is fine. Bathroom is the size of a postage stamp. Just not impressed. Check in seemed clueless in... More

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Joseph F, General Manager at Radisson Hotel at Star Plaza, responded to this review
20 May 2013

Good Day ILoveLamp27, I want to apologize for your experience, given the thousands of people that come through our property, what you experienced is not acceptable and I will not tolerate such lack of cleanliness you experienced. This is being reviewed now with our Director of Rooms, Front Office and Operation Managers. I want to invite you to call me... More

Saint Louis, Missouri
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 8 April 2013

Since I travel frequently I tend to expect a great deal from hotels. Admittedly this is in a smaller town but its suppose to be a Radisson. The room which was reserved to have been a quiet room and was reiterated at check in was not so quiet. It was directly down from the elevators. The room was clean not... More

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Joseph F, General Manager at Radisson Hotel at Star Plaza, responded to this review
12 April 2013

Dear RoadWarriorHeels, Thank you for taking the time to write a review about your recent stay with us at the Radisson Star Plaza. We really appreciate the feedback as it helps us to make the necessary changes to ensure all our guests are completely satisfied every stay. We apologize for any inconveniences you experienced with the noise level in your... More

Colonge, MN
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 8 April 2013

We stayed at this Radisson as part of a group attending a large event in Valparaiso. The location was great, with terrific access to a large variety of restaurants and shopping. My 9 year old kids loved the swimming pool, especially the waterfall feature. However, they did think the pool a bit small. The hotel was very busy but I... More

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Joseph F, General Manager at Radisson Hotel at Star Plaza, responded to this review
20 May 2013

Good Day BeccaR13, Your comments are welcomed and we thank you for your thoughts and concern. Our property is surrounded by multiple, 30+ eating establishments as well as Westfield Mall and multiple movie theater venues. However, given all that, our hotel has the only Authentic Irish Pub, T.J. Maloney's. Given your recent stay, we do have two pools on property,... More

Demotte, Indiana
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 April 2013

Just arrived disappointed to say the least. Here to celebrate our 26th wedding anniversary. Bedspread full of black curly hair, chocolate candies under bed skirt, and the bathroom is a mess not just in a dirty way but looks like someone did a half hazard attempt to upgrade the room and failed miserably clearly mixing very old with some new.... More

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Joseph F, General Manager at Radisson Hotel at Star Plaza, responded to this review
20 May 2013

Good Day Paulak22, What you expereience is not acceptable and I will personally be dealing with our housekeeping leadership team. I will not tolerate poor performance and I will remedy. Moreover, I want to insure you recieve the experience you paid for and ultimately, deserve. Please contact me directly and allow me the opportunity to personally, make it right. I... More

USA
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 31 March 2013

Hotel has all of the amenities, and a very nice design that gives many rooms a view and even a balcony into the open center where the indoor pool and dining areas were. HIGHLY RECOMMEND asking for one of these rooms! The weather was awful outside but we were totally unaffected by it.

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Joseph F, General Manager at Radisson Hotel at Star Plaza, responded to this review
9 April 2013

Good Day kingofthemile, I want to personally thank you for all your accolades and effort you've put into your review. It truly means the world to each of us at Radisson. On behalf of the brand and property, we all thank you. We cannot wait to host you again! Joseph V. Frasca Vice President/General Manager 219.680.1056 More

chicago,il
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 29 March 2013

I booked 2 rooms (mid-week) for one night during spring break. We live in the area and thought the kids would like a day/evening of swimming and the adults could relax and use the hot tubs. When I called to reserve the rooms (we had 2 queen atrium rooms), I asked to have adjoining rooms. I was told they would... More

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Allensville, Kentucky, United States
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 12 March 2013

Traveled to the area for my granddaughter's 2nd Birthday and so glad we chose The Radisson. It is an older hotel but the furnishings were quality and there are numerous reasons to choose this hotel. 1. The staff. Almost everyone would stop as we walked by to ask how we were and if we needed anything. They are an excellent... More

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Joseph F, General Manager at Radisson Hotel at Star Plaza, responded to this review
29 March 2013

Good Day Stephanie C. Thank you for your response. We at the Radisson Hotel at Star Plaza host many birthday parties and it brings me great joy to read your experience. We want to insure every guest knows and understands they have access at any time to any of our excellent management team. I hope to see you stay with... More

Burbank, Illinois
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 26 February 2013

It's been quite a while since I've been to the Star Plaza and Radisson but I can tell you I'm sure I will be back a lot sooner next time. My fiance and I did the overnight package and saw the group "American English" at the theatre. The whole experience was fantastic!! I suggest doing the overnight stay, you get... More

Was this review helpful? Yes
Joseph F, General Manager at Radisson Hotel at Star Plaza, responded to this review
12 March 2013

Good Day Maryann W, It is an honor to serve you at our location. We make it a habit to create lasting memories. American English is great Beatles tribute band and we love hosting them too. Thank you for recognizing our rooms and we hope to host you again. Best Regards, Joseph V. Frasca Vice President/General Manager Radisson Hotel At... More

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Additional Information about Radisson Hotel at Star Plaza

Also Known As:
Radisson Hotel Merrillville
Radisson At Star Plaza
Radisson Merrillville
Merrillville Radisson
Address: 800 East 81st Avenue, Merrillville, IN 46410
Region: United States > Indiana > Merrillville
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 21 hotels in Merrillville
Price Range: ££
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Radisson Hotel at Star Plaza is a captivating retreat located in the heart of the Midwest near Chicago. The location near Chicago also puts guests within minutes of the must-see attractions in Northwest Indiana. Guest rooms offer complimentary high-speed Internet Access, mini-fridge, flat-screen TV, and pillowtop mattress. The property also features an indoor and outdoor pool, including the signature Atrium pool set in a tropical oasis, fitness room,several on-site restaurants and a Starbucks. ... more   less 
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Radisson Hotel at Star Plaza
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