This is an older motel that is a little rough around the edges but the excellent staff upgrade the motel stay. Stayed here for ten nights in a row and was impressed with the high quality of front desk and houskeeping services. All motel employees seem to be well trained in customer satisfaction, rare in this day and age. The... more

This hotel is wonderful. Excellence is their moto, and they live up to it. Pet freindly Soooooooo pet freindly they give treats out at the front desk. A wonderful place to be, Great clean rooms spacious rooms, overall ..............perfect!!!!! more

I arrived at the Holiday Inn @ 1a.m the the lady at the front desk was very helpful understanding, not to mention I was greeted with a smile. I stayed two nights, I have a five year old son who loved the pool. He loves to eat and couldn't get enough of the hot breakfast buffet, it was absolutely delisious!!!... more

This hotal is dated but very well maintained. The room was clean and smelled good. The hallways were also clean. The pool area is kept nice though I thought they were a little heavy with the clorine in the pool. We wanted to see a new movie and asked the lobby staff about a theater and they went above and... more

Hotel is definitely an older establishment and a dated. King room was average size however the shower was small in comparison to newer establishments. Husband is 6'3 and his head almost touched the ceiling in the shower. View from our room overlooked a huge blue tarp - not sure what part of the building the tarp was on, but it... more

we usually always stay at a holiday inn when ever we travel ,in virginia beach i have used both of there holiday inn 's and neither one of those can hold a candle to the one in richmond inn,the staff was wonderful,the rooms were very clean and the beds were so comfortable,i wish the holiday inns in virgina beach would... more

My husband and I needed a night out (without the kids) and we chose Holiday Inn only because we had never been there before, even though we live locally. The front desk clerk was very friendly and attentive and informed us of what the hotel had to offer like the pool & work out room. We asked where was a... more

Gosh, I was so sick......... At breakfast I called room service and explained I was ill and placed an order. When my order came it was perfect and along with the order was a bowl of soup with a get well note signed by the staff. How did they do that so fast! I even ate the soup and it... more

I came up to my hometown of Richmond Indiana for Christmas, and since there was no room at my Brother's house I decided to stay here since it was 10 minutes from his house. It was a horrible stay. The lobby was decent, there was one or two stains on the floor. The employees were inattentive, there were two at... more