Date: November 16, 2007 Reviewer: Out-of-Towners who flew in for a football game We booked our hotel room last May for a football weekend in November. We arrived about 10 pm at night on Nov. 16. The attendant told us that they had apparently given our room type to another guest. There were no other King size suites available. She... more

Kingsize bed with two small pillows, tub drainage very slow, no water cups to rinse mouth after brushing, poor quality towels paper thin, not enough, stickly tabletop in room, coffepot dispenser no pressure, cereal shoot clogged. Very bad area. more

The front desk clerks were very rude to us. We also overheard them carrying on unprofessional verbal disputes with other patrons. We booked our stay 2 months in advance and requested that we have a non-smoking room. Their advertisements note non-smoking rooms. A sign at the front desk offers non-smoking rooms. Yet we were told upon arrival that there had... more

We had made reservations sometime in advance. When we got to SB we were there for a family get together, we came in about 3:30pm to check in and get some things out of the car. When we entered the hotel through the front door we were almost dropped with the heat, we asked the lady at the front dest... more

Booked via Hotels.com but called the hotel when I failed to receive an email confirmation. When I received the confirmation, I saw I had been booked in a smoking room. I called back to request non-smoking or stated I would have to cancel that reservation. The attendant stated, "Oh we can change your room to non-smoking". When I arrived I... more

Just stayed at the Quality Inn and Suites, Lincoln Way, South Bend, Indiana. Stayed one night. We went to South Bend for the Blue and Gold game. Had a great stay at the hotel, easy check in and easy out. Nice, decent room, clean and comfortable. Asked for extra pillows and was easily accomodated. Personally, I have no complaints other... more

We stayed here for a Notre Dame weekend/football game, as do most. I have stayed at Quality Inns and Suites before, and thought it would be a little bit better after looking at the hotel website. It is not as new looking as it appears from the outside of the hotel. It was fairly clean, but the room was old... more

We had a family reunion over Labor Day weekend and needed a hotel on the south or west side of town so there weren't too many choices. Check-in was uneventful and pleasant. The room was clean and ordinary (it's a QI - what do you expect?). We had been travelling all day and we're very irritable when we arrived. The... more

We decided to stay at the Quality Inn and Suites based on good reviews we had seen online about the hotel, so we were disappointed that the hotel did not live up to these reviews. The hotel is located in a run down area, with vacant buildings on either side. Given the less than great locale, we were a little... more