I was looking to spend the night in Cedar Rapids and wanted to stay close to downtown. This Best Western advertised a $79 a night hotel room on here but then when I went to book it I spoke on the phone with a Michael, he said it's not available online and he said, "It's just one of those advertisment... More

Was passing through Cedar Rapids while traveling and stayed for the night. Great location to downtown and right off the interstate. Rooms had been remodeled recently and were very nice. Bed was very comfortable. We got in late and there was fresh coffee in the lobby which was a wonderful surprise for us since we drink coffee all day long... More

The rooms have been nicely remodeled with a modern feel to them. The king bed was very comfortable and the wife and slept very well. The TV was a LCD/Plasma type and was good quality with one of those remotes that can be cleaned easily. Its all the little things that add up to make a hotel an enjoyable place... More

Upon arrival, both of the guys at the front desk were very friendly and welcoming. That is where the service stopped for the time being. I was having a hard time getting into the building with my luggage cart and my dog and they did not offer to help. One of the gentleman at the front desk had some unpleasant... More

Booked 4 rooms for our crew and had to reschedule 3 times due to job issues. Hotel staff was very accommodating. Checked in and have had NO issues with billing, key cards not working, items not working in rooms, cleanliness or house services. Everything is just peachy and almost everything we've asked for we've gotten. Still waiting on the Monster... More

Not a bad place to stay and the staff at check was very polite and recognized my status as a diamond member. Just a few comments on cleaning staff. When I got up in the am I found the in room coffee packets were open and gone leaveing me with decaf and towels were under stocked and I didn't think... More

Stayed here while passing thru the area. Found using my GPS search, made the call & booked per phone conversation. The clerk on duty gave me one rate on the phone, then was going to charge another when I checked in, but was gracious enough to give me a corporate rate since my company does have a deal setup. He... More

Our family spent the weekend in Cedar Rapids to attend a concert at Cornell College in Mount Vernon. We obtained our reservation through an online bidding site so did not select the Best Western Coopers Mill location. Arriving Friday evening, we were graciously welcomed by Jay at the front desk. Jay was friendly and very accommodating. Lobby has coffee and... More