This place is a dump. The "penthouse" was right on the Interstate, incredibly loud, and had TVs from the 1980s. The linens were stained, the mattresses dirty. The desk clerk (an unbelievably rude woman) refused to let us cancel our reservation and charged our credit card for two nights (over $330) when we did not stay there at all. Most... More

First, let me say , I made a big mistake by not reading the reviews until I had nearly arrived at this so called hotel. I was going to Des Moines for X Mas to see my family. We drove all the way from SE Ohio in 24 hours with 3 adults 2 pug dogs and a new puppy. When... More

I stayed here a few weeks ago, and was pleasantly surprised with what I found! A cute little apartment style hotel room! I was going to a show at The Val Air Ballroom and needed a room semi-close to the venue. The staff was awesome, and even gave us a ride in the shuttle to the venue so we only... More

First let me say the staff here is great..really nice people who care. The rooms are more like small apartments, which is nice in terms of space. The hotel is a bit tired, but very clean and well cared for. The staff puts out a nice breakfast, and in the evening has a nice manager's gathering with drinks and lite... More

We stayed one night at Chase Suites for a brief family reunion. My husband and I stayed in a queen suite with our 2 year old and 6 month old. Our room had a queen size bed and a pull out couch. Like all of the suites, we had a full kitchen in our room as well. If it had... More

Yikes...... Let's start with the good things to say about this location.... 1) The iron worked well 2) When I told them I was leaving after only one night, they agreed they would refund my 'non-refundable' money for the second night without batting an eyelash. I suspect I may not be the first. That said, we can get on with... More

i thought that this hotel was very nice and very reasonably priced beds were soft and i liked that there was an upstairs. i stayed there for a friends wedding an it was really more than i expected. we paid 89 bucks and we got the studio with an upstairs.. there were 2 bathrooms there was a full fridge stove... More

Very modern decorating and a super clean facility. Nice free breakfast. More

I would like to say that I'd stay here again. But it is 2:11am and I am sitting in the hotel lobby really tired writting my complaint on my 7th night while the front desk guy watches tbs really loudly. He knows all my problems and never even said sorry. He just looked at me when I complained with a... More