We too had an issue with a reservation we originally made back in March 2009 for a June 27, 2009 one night stay. We stayed at the Chase Suites as a hotel recommended by the Hy Vee Triathlon. Our reservation was for a Penthouse suite with 1 king and 2 queen beds. However upon check in we were informed that... more

I reserved a suite 3 weeks in advance - I received a confirmation from the internet service and the hotel. When we arrived at the hotel we were told that they had no reservation and no available rooms. When we showed the desk clerk our confirmations from the internet service and the hotel, we were told that he wasn't sure... more

just plain awesome - Nice staff - Nice Breakfast - Nice Room - NICE HEATED POOL...! The only thing the staff needs to look at - is OPEN the pool BEFORE 10 am. We had Kids - and pool could open at 8 am - NOT 10 am. more

i was very happy except thiere was quite a bit of roadnoise due to being so close to the interstate but have stayed here before so was nothing unexpected.We are coming back in a couple of weeks and were wondering if we could request a room not so close to the interstate.We stay here quite a bit more

I've stayed at this hotel for the past three years in Aug. during the 10 days I work at the Iowa State Fair. I enjoy the large rooms with a complete kitchen where I can relax after a long day at the fair. This past year, Chase has added a free happy hour with food, beer, wine, which is pretty... more

I would stay here again. I was great with a small child. Alot more room than a normal hotel room. If I was to stay again, I would ask for a room AWAY from the interstate. We thought it would not bother us, but it kepted us awake at night. When we got into our room, it was missing some... more

This is a wonderful property. It is set up in the form or condos. There are several buildings, built close together. In each building there are 4 main floor, and four second floor units. The whole resort has been recently renovated, and they did a fabulous job. Each condo has a sitting area, full kitchen including silverware etc. The sheets,... more

Free internet in the room and I would stay here more. Always ask to have a room to the front of the property to aviod the loud highway noise. Nice rooms, great staff, great breckfast and happy hour. more

I liked the place a lot,only wish they came w/ wireless internet connection for free & came w/ hot buffet breakfast, that would be excellent. Otherwise I don't have any complain, the beds were comfortable, I like the flat screen TV, we can turn it to face the beds & watched it from there. The room was clean & roomy.... more