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Council Bluffs

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Harrah's Council Bluffs


Hotel class 3.5 of 5
One Harrah's Blvd., Council Bluffs, IA 51501
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Reviews you can trust

75% Recommend
3.0 of 5 stars 25 reviews
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By trip type
All (25)
[ Date ] [ Rating ]
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4 of 5 stars
18 Oct 2009 | Trip type: Couples

Everyone was friendly and helpful although the casino is a little shabby. Their sister casino The Horseshoe was marvelous. more

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3 of 5 stars
st. louis, mo.
13 Oct 2009 | Trip type: Family

Spent 3 nigths there recently. Here are the good: The hotel overall was very nice and very clean The housekeeping staff was very thorough and attended to any extra needs we had in a timely fashion. Found all of the food to be good to acceptable and reasonably priced. All of the hotel and casino staff were friendly The casino... more

Never again
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1 of 5 stars
Iowa
20 Sep 2009 | Trip type: Friends getaway

what a horrible trip. Food was terrible; shrimp was overdone, baked potato was underdone, lettuce was wilted. $60.00 for two. Ask for smoke free room with 2 beds. Got smoking room with king bed. Said we up graded to penthouse. Ha. it stunk. more

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4 of 5 stars
Minnesota
3 Aug 2009 | Trip type: Couples

We are frequent Las Vegas goers and loyal Total Rewards members. Room was comped at both of the Harrahs properties in Council Bluffs IA and since it is within driving distance with free hotel, we thought we'd give one of the casinos a try. We stayed at Harrah's Council Bluffs. Pros: Great customer service! All staff were very friendly from... more

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3 of 5 stars
Council Bluffs
22 Jul 2009 | Trip type: Business, Friends getaway

Okay I have been living in the area most of my adult life, This is the first casino I went to whe I was 21. You felt excitement you actually won..payout then was 98.7% now it is 87.9% that's a HUGE drop. There is nothing but penny machines every turn you make. One thing is they have AWESOME Dealers! I... more

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4 of 5 stars
western Iowa
28 Jun 2009 | Trip type: Solo travel

Stayed on a Thursday night, hotel seemed busy. Beds are comfortable and room quite clean. There was a dead bug on entry floor. If main purpose of staying is to gamble, think you'd better forget it. We stay overnight at least once a month, stop in other times when in the city and the machines have gotten very, very tight... more

Management response from
harrahscbluffs, Harrah's Council Bluffs Casino & Hotel Management

Your comments regarding the service you received at our property are very important to us. We want our guests to enjoy their experience whether staying at our hotel, gaming at the casino, enjoying a meal or attending a concert. We apologize for the unsatisfactory experience you had during your stay and we assure you we have rectified this problem. We...

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3 of 5 stars
midwest
15 Apr 2009 | Trip type: Family

What is going on at Harrahs? This used to be one of our favorite long weekend getaways, but now we will reconsider where we choose to spend our time and money! The payout on the slots was horrible, not just for our group, but did not see anyone winning anywhere. There did not seem to be much excitement or action... more

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1 of 5 stars
Omaha
2 Apr 2009 | Trip type: Couples

What's happened to to this place? Rooms are showing wear with holes in curtains, bedding and carpet. Can't reserve type of room you want such as smoking or not, 1 or 2 beds, let alone a whirlpool suite, which they say they only have 8 of and they are reserved for their out of town players as they are now... more

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3 of 5 stars
Greensboro,NC
18 Mar 2009 | Trip type: Business

The Harrah's is just over the Missouri River from Omaha, NE in Iowa. I was on business in the area and always enjoy a good casino and thought this would be a good choice. It was. The hotel is situated on the Missouri River. The casino is actually part of a boat that appears permanently anchored to the river. The... more

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1 of 5 stars
Council Bluffs, Iowa
21 Dec 2008 | Trip type: Couples
2
people found this review helpful

I am a Harrah's Casino Diamond level player. I expected to have a much better experience! I booked a premium room (one with a view of the Omaha sky-line and Missouri River). I was given a room on the other side of the hotel with a view of their parking lot. Normally it wouldn't have been a problem for me... more

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Harrah's Council Bluffs Also Known As

  • Harrahs Hotel Council Bluffs
Address: One Harrah's Blvd., Council Bluffs, IA 51501