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MainStay Suites


Hotel class 2.0 of 5
1275 Associates Dr., Dubuque, IA 52002
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Reviews you can trust

63% Recommend
3.5 of 5 stars 11 reviews
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[ Date ] [ Rating ]
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1 of 5 stars
Illinois
30 Oct 2009

Upon walking into room immediately noticed LIVE bugs on and in the bed. Dead bugs were all over the window sills and on floor below. Bathroom was dirty and had little hairs all over. The noise from the road was deafening but luckily the VERY LOUD humming refrigerator masked some of the sounds. Contacted front desk to see about moving,... more

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4 of 5 stars
Oak Lawn, Illinois
16 Jul 2009 | Trip type: Couples

We stayed a single night in this hotel in a smoking room, as we had requested. While it is designed primarily for an extended stay, we found it very nice for a single overnight. There was a kitchen area with full size refrigerator, microwave and cook-top along with dishes and utensils. The bed was quite comfortable and the location quiet.... more

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5 of 5 stars
Des Moines, Iowa
2 Jun 2009 | Trip type: Friends getaway
1/1 found this review helpful

We had 2 rooms. Although a little smaller than some suites, these rooms were excellent. Fully furnished kitchen adds so much to your stay. Even the sofa bed was pretty comfortable. Staff was very helpful at check in and helped us to use the gas grill outside in the patio area so our group could have a picnic. Breakfast had... more

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4 of 5 stars
St. Louis
17 Feb 2009 | Trip type: Family
1/1 found this review helpful

Booked directly with the hotel - originally got AAA price of $113 (or was that $114/night?), but when I asked about ski specials, the price dropped to $84/night - quite nice considering I had a reservation for a smaller room at another hotel (at $89/night)! We were in Dubuque to ski @ Sundown (www.sundownmtn.com). The hotel was a good value... more

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1 of 5 stars
Atlanta, Georgia
1 Jan 2009 | Trip type: Business
0/1 found this review helpful

I have stayed at several of the Choice Hotel Brand but this was my first time at a Main Stay. The layouts of the rooms were nice and roomy but warning this is not one of the best places to say. The front desk staff for the most part was clueless and was not friendly. The rooms were not clean.... more

Rocks
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5 of 5 stars
Iowa
25 Jun 2008 | Trip type: Family

We had an awesome time! Very surprised to find kitchens and set up like a small apartment. Staff was very helpful at check in and check out. We noticed the manager out helping another guest. We had made a reservation for 5 nights and had to leave a day early. We let them no by 9am and were told it... more

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1 of 5 stars
swartz creek mi
8 Apr 2008 | Trip type: Family
2/2 found this review helpful

booked 3 days stayed for 2 . staff didn't seem well trained and when they messed up arrogant manager lisa lynch stepped in to call the guest a lier.tried to register a complant but would have had better luck getting in touch with george bush,all roads lead back to manager lynch. more

Management response from
Lisa Lynch, General Manager

I need to respond to this. There was a reason why he was having so much trouble checking out early. Check out is noon and when you go to check out at about 4pm you are charged for that night. The staff had to contact me since most people don't check out at that time and they weren't sure how...

Very Nice
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5 of 5 stars
Dubuque, Iowa
13 Feb 2008 | Trip type: Family
1/1 found this review helpful

We were very surprised to find the rooms like a mini apartment. Seem to have the comforts of home. A seperate bedroom with our own TV away from the kids. A full kitchen even with dishes. I was able to make a meal for my family and we didn't have to go out and eat all 4 days. Also had... more

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4 of 5 stars
Minnesota
9 May 2006
5/6 found this review helpful

Our 4-night stay at Mainstay Suites in Dubuque was wonderful! Our rooms were clean, quiet and comfortable. Staff were pleasant and helpful. We enjoyed waking up in the nice breakfast area and grilling in the patio area. Minor negatives: 1) the exercise room could use improvement, just well-worn; and 2) the room thermostats were difficult to manage. Overall, we had... more

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1 of 5 stars
Topeka KS
10 Oct 2005
6/8 found this review helpful

Had a reservation for 10/7/05 --- double queen beds- supposed to be a very nice suite. ground floor Received Discover card statement before our trip and the charges were already on the statement!!!! Not Good!! Arrived - they had mistakenly booked the room for 9/7/05 and said they were full. These reservations were in my mother's name - a special... more

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MainStay Suites Also Known As

  • Mainstay Suites Dubuque
  • Mainstay Dubuque
  • Dubuque Mainstay
Address: 1275 Associates Dr., Dubuque, IA 52002
Dubuque hotels MainStay Suites
3.5/5.0
11