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Hilton Garden Inn Dubuque Downtown

3.0 of 5
1801 Greyhound Park Drive, Dubuque, IA 52001
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Hilton Garden Inn Dubuque Downtown
Ranked #7 of 17 hotels in Dubuque
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107 reviews from our community

Traveller rating
    49
    34
    9
    3
    12
See reviews for
Families
16
 
Couples
39
 
Solo
13
 
Business
23
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
milwaukee, United States
1 review
5 of 5 stars Reviewed 24 May 2013 NEW

When Allison checked us in she was VERY friendly as well as professional, we are currently making plans to stay again in June 2013. When passing through the lobby later she again greeted us We were impressed!

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Review collected in partnership with Hilton Garden Inn

Plover, Wisconsin
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 of 5 stars Reviewed 21 May 2013 NEW

The hotel was very modern and clean. Very convenient to a restaurant and the casino and dog tack as they have enclosed passage ways. Breakfast is not included but thy do have and excellent full breakfast or continental breakfast at a reasonable price. We took the package deal as we did gamble at the casino. It is also only a... More

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Sheboygan, United States
1 review
5 of 5 stars Reviewed 12 May 2013

We were not there to gamble but if that is your thing the casino is right next door to the hotel. Great hotel to stay in though. Restaurant attached and breakfast is available in the hotel the next morning too and the french toast is very good! Good stay enjoyed it and will be back again, clean rooms and slept... More

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Review collected in partnership with Hilton Garden Inn

Indianapolis, Indiana
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 20 April 2013

This Hilton is not as good as others bearing the brand. It is the only one in Dubuque with inside access to dog track and casino so you will have to use if you want to stay at the casino. The rooms are ok but the beds are so old and worn out that you may end up in the... More

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See 2 more reviews by Larry S for Dubuque
Crystal Lake, Illinois
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 17 April 2013 via mobile

My wife and I have stayed here several times over the past few years and always find ALL of the employees to be helpful and friendly. We agree that the bedding needs updating. The beds used to be much more comfortable. We love the hot breakfast and the hotel is always very clean. We will stay here again next time... More

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CRYSTAL LAKE
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 15 April 2013

This hotel is attached to a dog track/ casino. the hotel looks nice but the rooms have paper thin walls very noisy and uncomfortable. The staff is terrible and they really dont care if you couldnt sleep the whole night. The breakfast is way overpriced and not very good. Dont complain to this staff about your stay, they are very... More

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West Des Moines, Iowa
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 14 March 2013

This hotel is attached to a casino, and my room on the back side of the hotel overlooked the dog racing track. You must buy a package to get free breakfast, or be at least a HHonors gold member. The breakfast was delicious....any kind of omelette or eggs you want, along with made to order pancakes or French toast. They... More

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KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review
18 March 2013

Thanks for your compliments regarding our hotel! We do apprieciate your comments, our fitness room is outstanding, and the casino is located right down an inclosed hallway! Thanks again and see you soon! More

iowa city
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 14 March 2013

Very Affordable ~ Spacious like new Suites at the HG Inn are sweet ~~ I walked in the room and it was a good 50' deep !! with large adjoining bedroom! Can't go wrong with this deal~ ! the Casino is just down a inside corridor ~ 100 yards away from the hotel lobby !! fun fun fun!

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KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review
18 March 2013

Thanks for your compliments! Our property is located right down the enclosed hallway, very convenient to access the casino for fun! With Houlihan's right next door, we have everything you need for a relaxing getaway! Thanks again and see you soon! More

Cedar Rapids, Iowa
Contributor
17 reviews 17 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 8 March 2013

I stay at Hiltons with some regularity. This hotel has all the usual amenities (great fitness area, well designed common areas, spacious dining areas with plug ins for business travelers). That said, there are several issues that need to be addressed at this hotel. The mattress in room 242 needs to be replaced. Judging from the other comments, there are... More

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See 3 more reviews by HRRunner for Dubuque
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review
11 March 2013

I appreciate your review of your recent experience at our hotel and restaurant. I understand that you were disappointed with your your coffee and breakfast, I have brought your comment to our culinary team and we are actively reworking our offerings with your recommendations in mind. The next time you are in area we would love to have you come... More

Palatine
1 review
1 of 5 stars Reviewed 22 February 2013

Room 216 has a terrible mattress and the heating units are right outside your window and cycle on during the night and sounds like about 20 motorcycles firing up. All of our other services provided by the hotel are fine. Stay out of 216.

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KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review
23 February 2013

Thank-you for taking the time to let us know your concerns regarding the noise and mattress. We will address your concerns and make sure we improve the guest experience for the future,. Certainly noise from roof top units cannot be eliminated or relocated, but will look at the possibilty of silencing the units after hours. Thanks again and hope to... More

 
 
Hilton Garden Inn Dubuque Downtown
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Additional Information about Hilton Garden Inn Dubuque Downtown

Also Known As:
Hilton Garden Inn Dubuque Downtown Hotel Dubuque
Hilton Garden Inn Dubuque Downtown Hotel
Hilton Garden Inn Dubuque
Hilton Dubuque
Dubuque Hilton
Hilton Garden Inn Dubuque Downtown Iowa
Address: 1801 Greyhound Park Drive, Dubuque, IA 52001
Phone Number:
Region: United States > Iowa > Dubuque
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotels in Dubuque
Price Range: ££
Hotel Class:3 star (3*)
Reservation Options:
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Hilton Garden Inn Dubuque Downtown
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