I have stayed here a few times in the past. This time was probably my most pleasant stay. It appeared as if they have updated some things in their rooms, such as new carpeting and furniture. Beds also felt more comfortable than last time. They have free hot breakfast, but it wasn't kept well stocked. They also have free WiFi,... more

When I was checking out, the system do not were available, the attendant promis me she will send to my E mail as soon the system can work, it is very important for spend prove to my Company, I am working in Emerson Facility in Mexico and we are Best Western Marshalltoun IA user every month. The service and instalations... more

We gathered in Marshalltown for a funeral. Everyone chose this Best Western, so our family tried it too. The staff at the front desk were very helpful and friendly, the rooms were clean and although the carpet and bedspreads were not new, it still looked classy enough. Breakfast included hot ,make your own waffles, sausage, eggs, plenty of breads and... more

Run far, run fast. I stayed there in mid July & they double charged me. They refuse to refund my credit card despite the fact that they confirm that I did not stay there (I wasn't even in the state on the additional days that they are charging me for!!!). They lie & say that they put through the credit,... more

Been here six times in the last three years. Rooms are always nice and clean. If that's all you require this is your place. Now the bad: During my recent stay we were served meals for our business meetings...they were below average, all fried food. Breakfast buffet is okay, but really slipped on the last visit. Bar, two thumbs down.... more

I stayed here on business recently, just a short night, but the community of Marshalltown should be pleased to have a full-service hotel like this one in town. The hotel is of the "Holiday Inn numberous cooridoors/long hallways" era, but has been well kept up. The walk from the lobby to the rooms goes way past the ballrooms, but there... more

Stayed at the Best Western for 2 nights in mid-July. Wonderful Hotel! The front desk and housekeeping staff were great. The room was super clean, quiet, everything we needed. Nice pool area. And the kids especially loved having a 'Custards' restaurant right next store for late night ice cream runs! more

Took our family to the motel for an overnight stay to get rid of the winter blues. We had an excellent stay. The staff was wonderful, rooms were comfortable and clean. We will definitely be back for more family outings and recommend family and friends to stay. more

We stayed at the Best Western for a convention and really loved the location. It was easy to get to, clean and had resonalbly priced rooms. There was a lot to do in this town too - shopping and a community theater were great surprises! more