Hilton Garden Inn Des Moines/Urbandale 3* (Iowa) - Hotel Reviews

A TripAdvisor Member

Reviewed 22 May 2013 NEW

This hotel as proved to be wonderful time and again. Friendly staff and very clean facility. Great breakfast in the morning, too! Easy access to I-80 and an easy drive to Jordan Creek Mall or Lake Panorama Golf Course.

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Thomas E

Kansas City, United States

1 review

“Good Hotel”

Reviewed 16 May 2013

This is a good hotel with easy access to the highway, but without highway noise. The hotel is fairly new and the facilities are all very good. It has the standard things you would expect from a Hilton Garden Inn including bar, breakfast area, business center and workout area and they are all good. The staff here is very friendly... More

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Hello! Thank you for your recent business at our hotel! I am glad you enjoyed your time here. We hope to have the opportunity to serve you again soon as our guest. Feel free to contact me if I may be of any assistance to you on a future stay here. Have a great day! Thank you, Jennifer More

Joan Y

Lincoln, United States

1 review

“Tulip Time in Iowa”

Reviewed 9 May 2013

I normally stay at a Hampton Inn, also part of the Hilton family of hotels. There breakfast is included in the stay but it was an extra charge at this Hilton Garden Inn. That is the only negative thing I would say about this facility. It was lovely, clean, friendly and affordable. Highly Recommend

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Hello! Thank you for the review of our hotel! I am glad you enjoyed your time here & in Iowa! I wanted to share with you for future travels, that you can get breakfast included in your rate at a very discounted price at all Hilton Garden Inn hotels if you book the "bed n' breakfast" deal. It is good... More

smhasert

Johnstown, Colorado

Top Contributor

59 reviews

40 hotel reviews

Reviews in 35 cities

38 helpful votes

“Possitive representation of the brand”

Reviewed 1 May 2013

Stayed one night for work...was pleased to see a Texas Roadhouse in the same lot. Great location, and exactly what I expected for the brand. Friendly staff, very helpful with local businesses (food, stores, gas, etc)

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Hello! Thank you for reviewing our hotel! I am glad you enjoyed your stay here & the surroundings! Hopefully your trip to the area was a success as well. We will look forward to having you back soon as our guest! Enjoy your day. Thank you, Jennifer More

DaysInnCabotAr

Cabot

2 reviews

“Very Impressed! Excellent Staff!”

Reviewed 26 April 2013

I have to say the service was top notch at Hilton Garden Inn Hotel for sure! From the moment we entered the lobby we were welcomed and taken care of till the moment we left. We can't say enough about our stay at the Hilton Hotel. All the little touches like the water bottles at check In. The room was... More

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Hello! Thank you for your kind review of our hotel! I am glad you enjoyed your stay with us & appreciate your reccomendation for others to be our guest too! We will look forward to your return! Feel free to contact me if I can be of any assistance to you on a future stay here. Have a great day!... More

Robert J

Woodbury, United States

1 review

“Great Rooms and Service”

Reviewed 25 April 2013

We had the 1 bedroom king/whirlpool suite for our family of 3. It was a great value, but a little noisy since the room was by the elevators. The noise wasn't too distracting and was a non issue in the bedroom part of the suite. NOTE: All King beds at this hotel are pressure adjustable beds. We didn't know this... More

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Hello! Thank you for taking time to review your hotel stay with us. I truly appreciate your feedback! I am glad you enjoyed your time here. I apologize that we did not tell you at your time of check in that your bed was adjustable. I will make sure to remind our staff of this important detail. If there is... More

Barbara K

Princeton, United States

1 review

“hotel stay”

Reviewed 17 April 2013

Overall the hotel was good. The only thing bad was that the pool was way too cold and the hot tub was way too hot. I could not use either of them. The front desk was very helpful as I was waiting on a fax from my sister.

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Hello! Thank you for reviewing our hotel after your recent stay here. I truly value your feedback! I am very sorry for the cold water you experienced in our pool area. Please let me know if there is anything I may do for you to make this past experience better! Our goal is to provide each guest with a great... More

Peter B

Auburn Center, Pennsylvania, United States

Senior Contributor

29 reviews

9 hotel reviews

Reviews in 16 cities

“Clean, comfortable hotel”

Reviewed 13 April 2013

Stayed here for the week while in Des Moines on business. Overall the hotel was appointed very well, clean and comfortable. Although the beds weren't the best even with the "sleep number" settings. They provide a very nice breakfast with fresh fruit, yogurt, sausage, eggs, bacon and more. Conveniently located in Urbandale.

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See 3 more reviews by Peter B for Urbandale

Hello! Thank you for taking the time to review our hotel! I truly appreciate your feedback. I am glad you enjoyed your time here & hope your trip to the area was a success as well. We look forward to having you back as our guest in the future. Please feel free to contact me if I can be of... More

RTR24

Contributor

17 reviews

5 hotel reviews

Reviews in 10 cities

3 helpful votes

“Needs a refurb.”

Reviewed 8 April 2013

This was my third stay and probably my last until a refurb. The staff is great. The entire place is clean but it has even it's share of youth sports teams, parents and coaches. The place is packed with them most weekends year round. Rooms are drab and outdated. The lobby is nice but once beyond that it just looks... More

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Hello! Thank you for your recent visit to our property & your feedback! I truly appreciate both. We are currently starting to upgrade our lobby & carpet in our guest rooms. I hope that you will provide us another chance in the future to earn your business back. Please feel free to contact me if I can be of any... More

John S

1 review

“Great stop over”

Reviewed 5 April 2013

This is the second time I've stayed here at the beginning of my "post easter" trip. It such a great place. The friendliest staff, great amenities, and I recommend the "bed and breakfast" package - great breakfast. Overall, very comfortable.

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Hello! Thank you for taking the time to review our hotel! I am glad you enjoyed your stay here & appreciate your return business! It is because of great guests like you we continue to be successful in our service. We will look forward to seeing you again. Have a great day! Thank you, Jennifer More

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Hilton Garden Inn Des Moines/Urbandale Hotel Reviews, Iowa

Hilton Garden Inn Des Moines/Urbandale

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