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Extended Stay America - Des Moines - Urbandale

2.5 of 5
3940 114th Street, Urbandale, IA 50322
Hotel amenities
Extended Stay America - Des Moines - Urbandale
Ranked #4 of 10 hotels in Urbandale
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21 reviews from our community

    Trip type
Traveller rating
    10
    6
    2
    1
    2
Date Rating
Fernley, Nevada
1 review
5 of 5 stars Reviewed 13 May 2013

We booked at the last minute and also got there a day earlier than planned. Regina and Randy were the BEST!!! Everyone was so nice and helpful but they always went above and beyond. We stayed for three weeks, so it was very important the bed was comforable - which it was. Having the kitchen and it being stocked was... More

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Manager_11525, General Manager at Extended Stay America - Des Moines - Urbandale, responded to this review
15 May 2013

Fred and Joannie - I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with the staff, especially Regina and Randy. We truly enjoyed having you stay with us! The staff and I would like to thank you again for posting your review. We look... More

Des Moines, Iowa
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 8 May 2013

I booked on Priceline while waiting for a family to be released from hospital. The little kitchen was nice to have. Close to the freeway and could hear people walking above us. The cont. brk. was very limited; granola, coffee and oatmeal. Staff was very polite and helpful. Bed was great. Close to shopping and resturants

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Manager_11525, General Manager at Extended Stay America - Des Moines - Urbandale, responded to this review
10 May 2013

I want to thank you for taking the time to post a review of your stay. It's great to hear that the hotel bed was comfortable and the staff was friendly. I do apologize for noise you heard from the interstate. The staff and I would like to thank you again for posting your review. We look forward to welcoming... More

Long Beach, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 6 May 2013 via mobile

I reserved a room at this hotel through an opaque service and was very pleased. The hotel is located right off the freeway and when I checked in last Friday night the nice lady at the front desk was very helpful. The hotel is very accommodating compared to past experience at other Extended Stay's. The only tip for other traveler's... More

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Manager_11525, General Manager at Extended Stay America - Des Moines - Urbandale, responded to this review
9 May 2013

Joseph - I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that the interstate by us was a convenience for you. I do hope that you will return to our hotel, or any of our other brand locations, in the future. More

Zearing, Iowa, United States
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 13 April 2013

Very nice hotel!! Very clean updated hotel! They have King beds!! Love this about this hotel since most Extended stay america's don't have king beds. Plus every room has a mini kitchen with an apartment size fridge microwave and stove top. Highly recommend this hotel! Very nice neighborhood too!

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See 2 more reviews by Derek Z for Urbandale
Manager_11525, General Manager at Extended Stay America - Des Moines - Urbandale, responded to this review
17 April 2013

I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with the king size beds as well as the kitchen and amenities available in your room. The staff and I would like to thank you again for posting your review. We look forward to welcoming... More

lake city ia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 11 March 2013

you wont find a friendlier desk staff anywhere, anything that they can do they will. Things you might have forgotten is taken care of, resturant menus, towels, blow dryer,extra pillows, and maybe just some good chatting.

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Eleal, General Manager at Extended Stay America - Des Moines - Urbandale, responded to this review
13 March 2013

Thank you for your great review of our property in Des Moines. I'm glad that our staff committed themselves to excellent service and that you enjoyed your stay with us. Thank you again for your review and we look forward to seeing you again, should your travels bring you back to our area. More

Louisville, Kentucky
2 reviews
5 of 5 stars Reviewed 28 February 2013

Relocating for a contract job in Des Moines and setup shop here for a few weeks. Staff was friendly, rooms were clean and in excellent shape and location convenient to anywhere you need to go in Des Moines and the area. Plenty of information available on what to do in the area.

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Eleal, General Manager at Extended Stay America - Des Moines - Urbandale, responded to this review
2 March 2013

Thank you for taking the time to write a review of your stay with us in Des Moines. I'm so pleased to hear that our staff was friendly. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

1 review
5 of 5 stars Reviewed 26 February 2013

I travel extensively in my business, utilizing Extended Stay America whenever available. I have found this hotel to be one of their top locations, great management (Regina, the general manager) and all of their personnel. Good location, urban environment, and convenient to Interstate 35 and 80. You cannot go wrong by staying here.

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Eleal, General Manager at Extended Stay America - Des Moines - Urbandale, responded to this review
2 March 2013

Thank you for your great review of our property in Des Moines, Iowa. It's great to hear that you find our hotel amongst the Top hotels within our company. Special thanks for your GREAT comments on our Management Team there as well. We hope to see you again soon. More

Olympia, Washington, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 February 2013

Back here again for a seminar. Due to weather delays, I arrived at 4 am I was worried there wouldn't be anyone here to great me and was surprised by the nice welcome I got with a smile. I also let them know that my flights had been changed and I would need to stay an extra day, no problem.... More

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Eleal, General Manager at Extended Stay America - Des Moines - Urbandale, responded to this review
2 March 2013

I appreciate you taking the time to write such a great review of our location in Urbandale, Iowa. I'm glad that we welcomed you with a smile at such time in the morning. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. By the way, thanks for... More

La Crosse, Wisconsin
2 reviews
5 of 5 stars Reviewed 27 November 2012

Dana W. Very pleasant and helpful check-in counter, offered a booklet for local activities and resteraunts, wonderful friendly cleaning staff. The room was clean and the bed was very comfortable, liked the kitchenette, nice tv and cable service, good location. They supplied us with extra pillows when we put in a request. I would highly recomend this hotel and would... More

Was this review helpful? Yes
Eleal, General Manager at Extended Stay America - Des Moines - Urbandale, responded to this review
8 December 2012

Thank you for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. We know that our largest asset is our loyal base of customers like you, which is... More

Olympia, Washington, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 November 2012

From the moment we checked in Regina the manager made sure our experience was a good one, super friendly staff. The pros were the value, the cleanliness, the room was quiet, the temperature of room was great. Staff was very helpful. I told others from our seminar about our hotel and they ended up booking there as we will be... More

Was this review helpful? Yes
Eleal, General Manager at Extended Stay America - Des Moines - Urbandale, responded to this review
8 December 2012

Thank you for your great review of our property. I'm glad that we were able to help make your experience great and enjoyable. Thank you again for your review. We look forward to seeing you again in February as well as June. More

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Additional Information about Extended Stay America - Des Moines - Urbandale

Also Known As:
Extended Stay Urbandale
Urbandale Extended Stay
Extended Stay America - Des Moines - Urbandale Iowa
Address: 3940 114th Street, Urbandale, IA 50322
Region: United States > Iowa > Urbandale
Amenities:
Business Centre Free Parking Kitchenette Wheelchair access
Hotel Style:
#1 Best Value Hotels in Urbandale
#2 Family Hotels in Urbandale
#3 Business Hotels in Urbandale
Price Range: £
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Des Moines - Urbandale
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