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The Grand Hotel


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Reviews you can trust

79% Do not recommend
2.5 of 5 stars 14 reviews
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1 of 5 stars
Iron River WI
21 Sep 2009 | Trip type: Couples

Drug and Gang invested, no frills, dirty, would not let my dog stay here. Unfriendly front desk people. Not a safe place for anyone. more

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3 of 5 stars
Iowa
3 Apr 2008 | Trip type: Business, Solo travel

I've stayed here several times. I've also seen some of the older reviews under the past owners and management. This motel is operating ten times better under current management. My room had king size bed, fridge/micro and cable TV.(Much better than old satillite system). All at a reasonable rate compared to other motels in the area. I recommend that if... more

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3 of 5 stars
kingman,az
12 Sep 2007 | Trip type: Business, Friends getaway

New owners are trying to fix up this property for the area great price everything operational,but older weekly rates 150.00 plus taxes.I have stayed at some really bad ones this is not that bad just older. Very quite, for the price its great. more

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1 of 5 stars
iowa
5 Jun 2007 | Trip type: Solo travel

Worst place ever. Dirty rooms, No free breaskfast.Roof leaks,Floor in room was wet from the rain,It took me 3 times before i got a good room, they wouldnt let you have a refund. dont stay there, they have raised the rates 3 times in less then 2 months,find somethings cheaper and better then this hole, more

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1 of 5 stars
philadelphia
7 Feb 2007 | Trip type: Business, Couples
1/1 found this review helpful

Room was moldy and dusty. There was a ring around the tub. Rust water came out of the shower faucet. Was there for a conference and needed to iron my suit and hotel had no iron available for guest use. Checked out immediately (within 15 minutes of check in) to seek other accommodation and the hotel refused to refund me.... more

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1 of 5 stars
des moines,ia
4 Apr 2006
3/3 found this review helpful

Would not honor web site price of $ 49.oo Manager would not deal on price. Outdated milk for breakfast. exersice room nothing in working order and very dirty Phone did not work in room do not stay in this hotel it's a rip off more

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1 of 5 stars
116 Adams St
24 Mar 2006
4/4 found this review helpful

I would have given this place a zero if it was offered. This place is the worst. Rust in the tub, haif in the sink and toilet, holes in the bedding. This place stinks. Don't pay with cash because if you decide not to stay they make you pay for a night anyway. Please pay with a credit card so... more

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1 of 5 stars
des moines, ia
14 Mar 2006
3/3 found this review helpful

We stayed there for 2 nights for the state pool tournament and it --. We had to dodge the toilet from upstairs if they flushed and we needed to go cuz the upstairs one leaked into our down stairs. The manager wouldn't even give us a refund on a little of the money we paid. more

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1 of 5 stars
Wheat Ridge, CO 80033
13 Aug 2005
3/3 found this review helpful

We rented two rooms at the Grand Hotel, August 5 and 6, 2005. I had to fix the toilet in the first room. The tank would not refill and maintence was not on duty and both the sink and bathtub had chips. A towel bar was off the wall and sitting on the closet shelf. The second room had peeling... more

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1 of 5 stars
South Dakota
31 May 2005
4/4 found this review helpful

THis was the worst MOTEL I have ever stayed in. We had reservations for $56 and they refused to give us the room for less then $60 and the manager or owner stood behind the desk the whole time insisting he couldnt let the room go for less then $80. Luckily the girl helping us stood up to him and... more

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The Grand Hotel Also Known As

  • Grand Hotel Waterloo
Address: 300 W. Mullan Ave., Waterloo, IA 50701