Staybridge Suites West Des Moines 2.5* (IA) - Hotel Reviews

Also Known As:: Staybridge Suites West Des Moines Hotel West Des Moines; Staybridge Suites West Des Moines Hotel

Address: 6905 Lake Drive, West Des Moines, IA 50266

Phone Number:

Region: United States > Iowa > West Des Moines

Amenities:

Business Centre Fitness Centre Free Breakfast Free Parking Kitchenette Pets Allowed Swimming Pool Wheelchair access

Hotel Style:

Ranked #7 of 16 hotels in West Des Moines

Price Range: ££

Hotel Class:2.5 star (2.5*)

Official Description (provided by the hotel):: Staybridge Suites West Des Moines Invites Guests to Rest Comfortably Ideally situated near I-80, Des Moines International Airport (DMI) and the Iowa Foundation for Medical Care, Staybridge Suites West Des Moines is an all-suite, upscale, extended stay hotel within close proximity to everything Des Moines has to offer. Long-term guests of our pet friendly Des Moines, Iowa hotel can enjoy all the comforts of home with easy access to shopping at Jordan Creek Town Center and live performances at the Des Moines Art Center. Special events at the Science Center of Iowa and Living History Farms are also less than ten miles away. Business travelers appreciate our extended stay West Des Moines accommodations near Hy-Line International, Wells Fargo and Briggs Corporation. In order to best meet the needs of our professional guests, over 950 sq. ft. of meeting space, a 24-hour business center and free, high-speed Internet access are provided on-site. During your stay, you can enjoy resting in one of our spacious suites with full-service kitchens, exercising in our well-equipped fitness center or relaxing in our indoor, swimming pool. You can start your day by visiting our complimentary breakfast buffet, and end your day by joining us for our community-oriented Sundowner Reception. As you plan your next trip, check out our exceptional Des Moines, Iowa hotel rates and make your reservations with us today. ... more less

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Nomad062_10

Omaha, Nebraska

Top Contributor

60 reviews

23 hotel reviews

Reviews in 32 cities

34 helpful votes

“Nice place, but could use some training!”

Reviewed 7 May 2013

This was our first stay at a Staybridge and we were very impressed with the roominess of the suite, the ammenities and the great weekend rate we received. I was, in fact, getting ready to write my review as I lay in my kingsized bed about 11:30 pm when the heating unit went out. There was a pop and it... More

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Thank you for choosing Staybridge Suites on your recent trip to the Des Moines area. I am sorry that you had to lead the desk clerk to a resolution for the heating/air conditioning unit failure. I am retraining him, as well as the rest of the staff to ensure everyone knows how to handle issues as they arise. We have... More

Bonesandhisgirls

Senior Contributor

27 reviews

7 hotel reviews

Reviews in 15 cities

4 helpful votes

“Expected more.”

Reviewed 6 May 2013

The room was a decent size. The bathroom had mold on the caulk around the tub, the floor tile in the bathroom was missing grout and made noise when you stepped on it. My daughter used the bathroom and the toilet just kept running when it was refilling and flooded the bathroom area. I called the front desk and the... More

First I'd like to say that there are currently two people named Jessica - a front desk clerk, who is the person you were speaking to, & myself the General Manager. I have to apologize because I was never made aware of any of the issues that you had with your room. If I had known I definitely would have... More

lurobertson

Shell Rock, Iowa, United States

Senior Reviewer

6 reviews

6 hotel reviews

Reviews in 6 cities

1 helpful vote

“Relaxing Hotel”

Reviewed 28 April 2013

We have stayed at this Staybridge many times and have always enjoyed our stay. We were in town for the Drake Relays. It is a relaxing quiet place to stay. We always enjoy a walk around the lake in the morning. The pool is at an excellent temperature and it's always nice to have a hot tub. The breakfast was... More

Thank you for your loyalty to the IHG & Staybridge Suites brands. We truly appreciate your kind words.. We do add a staff person or the housekeeping manager will help with breakfast - as well as the maintenance manager. We will definitely have to consider increasing the number we staff during Drake Relays. Thank you for the input. I do... More

Cathy H

Lincoln, Nebraska, United States

2 reviews

Reviews in 2 cities

2 helpful votes

“Good value”

Reviewed 8 April 2013

For a $99 a night charge, this was a good deal. Friendly people, free breakfast, comfortable beds, lots a room. Close to excellent shopping. Some places in the hotel were in need of repair....pool, hot tub, but over all, nice for the price.

Cathy, On behalf of the staff I'd like to say how happy I am to hear you enjoyed your stay with us. We strive to make everyone feel comfortable & relaxed while here. Thank you for your comments on the pool/spa area. We recently re-surfaced the ceiling & re-painted the walls. I will see what else we can do to... More

raga300

Yorkshire..

10 reviews

“Excellent Stay, spent a week here and would stay again....”

Reviewed 1 April 2013

Stayed at the hotel for a week while travelling on business from England. The hotel is excellent with regards to accomadation and amenities, the only thing lacking was an onsite bar. But I'd have to be really harsh to criticize the hotel for that. There are plenty of bars - restaurants within 5 minutes drive. I travel abroad alot and... More

See 2 more reviews by raga300 for West Des Moines

Thank you very much for sharing your experience during your recent stay with us. My staff & I strive to provide a comfortable, home-like atmosphere, as we know being on the road, away from home isn't always easy & enjoyable. We look forward to seeing you the next time you're in town. More

erikedge2

54 reviews

19 hotel reviews

Reviews in 20 cities

27 helpful votes

“Great value”

Reviewed 22 March 2013

Great hotel with all the amenities that you would need.. Nice pool, hot tub, large rooms.. The breakfast was by far the best I have had at a hotel.. The hotel is in a great location, close to many restaurants and the Jordan creek mall.. About a 10 minute drive to the wells fargo arena..

Thank you for taking the time to share your recent stay experience. We appreciate hearing that our guests enjoyed their stay. We do have a great location & look forward to seeing you next time you're in town! More

DRBMD

Waterloo, Iowa

“nice weekend retreat”

Reviewed 14 February 2013

When we got to our room there was a smell of cigarette smoke present. We called to the front desk and were quickly given another room that did not have any odor. The room was very nicely sized. The Thursday evening meal was an extra special benefit and the breakfast were great. Definitely would recommend staying here.

Thank you for taking the time to comment about your recent stay with us. We value all guest feedback. We have recently converted the smoking rooms to non-smoking - I will have my housekeeping staff go through those rooms again to ensure we've eliminated all smoke odor. We do look forward to seeing you the next time you're in the... More

Kuala1313

West Yellowstone

80 reviews

4 hotel reviews

Reviews in 21 cities

19 helpful votes

“First stay but won't be our last”

Reviewed 23 January 2013

This hotel has so much more to offer than any standard hotel with a small kitchen facility in the room, a very comfortable large bed, sofa, LCD TV and a nice breakfast facility with daily variety but the evening reception with food and drink was way over expectations for the price. The huge mall with many restaurants and great shopping... More

Thank you for choosing Staybridge Suites for your last visit to the area. We are glad that you enjoyed your stay, & we look forward to seeing you the next time you're in town! More

T M

Grinnell, Iowa

Reviewer

3 reviews

“Nice hotel”

Reviewed 22 January 2013

Staff was very friendly and helpful. The pantry had a lot of items in it. Room was clean and well designed. Bed was super comfortable. The kitchen had all we needed for a great weekend. If I ever need to be away for an extended time, I will certainly chose this hotel or another one in the Staybridge family.

We are pleased to hear you enjoyed your stay with us. Thank you for choosing Staybridge Suites - we look forward to seeing you next time! More

ramrod334

Dubuque, Iowa

“Expected more!”

Reviewed 2 January 2013

I was disappointed in the reception of the hotel staff at check in We stayed on a Saturday. The Male attendant appeared disinterested in checking us in. All of the male attendants at the desk were not enthusiastic in their hospitality. The bathroom floor mortar was cracked, the tile shifted when weight was put on the tile. Our stay at... More

I do apologize for the unwelcoming feeling from the desk clerk upon check in. I will do some re-training with my staff to ensure this doesn't happen again. I also am sorry for the condition of the bathrooom floor in your room. We are in the process of replacing the flooring in quite a few rooms & the one you... More

1-10 of 52 reviews

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Staybridge Suites West Des Moines Hotel Reviews

Staybridge Suites West Des Moines

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