We stayed this past summer and the place was needing help. They have done some cleaning. Our room was clean and the service was good. The paper in the bathroom needed some glue but other than that it was great. more

My family had the misfortune of having to spend Thanksgiving in Hays due to my father in law having a heart attack. The hospital offered discounts for family members to various hotels in Hays and the Ramada Inn was on the list. I thought Ramada had a good reputation so we decided to stay there. Big mistake. First off, the... more

I easily blew off the fact that when I reserved the room it was held for two nights not the one I requested and that the place had not been newly remodeled as she said. When I got there and the one man behind the counter made multiple mistakes including not splitting the bill between my roommate and I as... more

For so many years I have looked to Ramada with high expectations, but on recent seventeen night trip with ten different hotels, the Ramada in Hays Kansas was the worst hotel that have stayed in forty years . The rooms were poorly cleaned, if at all, and beds did not appear to be well made.. Floors and carpets in the... more

The place is dirty, moldy, run down, extremely poorly managed, and should be condemned. Notwithstanding all that, we left something of value in the room when we checked out and called the same day as soon as we realized it. The only people that could have been in the room by the time we called were hotel employees. I spoke... more

Checked in and was charged the full amount for the two night stay. First room had a huge water leak in the ceiling above the shower. Second room was no better. Third room was ok, but the keys they made for us at the front desk didn't work. Spent then next hour waiting in line at the front desk to... more

On September 25, 2009 my husband and stayed at this hotel. We arrived at 4:05 PM. There were about six people ahead of us to check in. We had made reservations on August 20, 2009. After waiting in line 45 minutes we still had not been helped. When we finally got to the front desk for our turn, we had... more

Full of mold, disrepair. Worst front desk service ever. Check-in was a line of 20 people, waited in line for 55 minutes to check in. Only one person at desk, manager was nowhere to be seen. Old pool towels were still out the next morning. Entire place smelled musty. place was falling apart and the city of Hays should be... more

My family and I went to Hays to visit my brothers football game. we arrived at 3:00 cause we were told we could check-in early; however this was not the case and we did not check-in until 5:30. Some other guests had also been in line for 2 hours waiting to get checked in. The mamager at the front desk... more