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Ramada Hays Convention Center Hotel

3.0 of 5
3603 Vine Street, Hays, KS 67601
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Ramada Hays Convention Center Hotel
Ranked #14 of 15 hotels in Hays
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235 reviews from our community

Traveller rating
    6
    18
    20
    39
    152
See reviews for
Families
115
 
Couples
31
 
Solo
15
 
Business
28
 
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Date Rating
1 review
2 of 5 stars Reviewed 18 May 2013 NEW

We had to stay at this hotel, as it was the only one with vacant rooms. They charged us $100 for a blood stained room, either someone was murdered or menstruated everywhere... Or both. I mean everywhere.

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Topeka, KS
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 17 May 2013 NEW

Attending a May 2013 graduation in Hays. KS, a quaint small town in the middle of nowhere surrounded by nothing, you are stuck with a few choices for lodging. Made this reservation a month ago and the "nicer" notels were already full. So, I selected the "Ramada." If I only knew what i was going into, i would have camped... More

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1 of 5 stars Reviewed 12 May 2013

This was the worst hotel I have every stayed at. The pool was to cold to swim in. The room was the nasty. Dirt on the floor, bathroom floor had hair all over it, something black all over the walls, and the sheets were stained with blood and urine. Also there were french fries and other food under the beds... More

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Denver, Colorado
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 9 May 2013

Ok, so I rolled the dice on a $50 room, I am traveling from Georgia to Wyoming on a budget and I need cheap places to stay. But this hotel is beyond awful!! I stayed at a Motel 6 last night for $20 cheaper and it was leaps and bounds better than this hell hole!! First, this place is scary!... More

Was this review helpful? Yes 1
Hays, Kansas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 7 May 2013 via mobile

I'll keep it short and sweet.... read the reviews folks! There's a reason it's at the bottom of the list and I wish I would have read these before staying here! It's old, run down, cheap, dirty and even scary. Management responses to reviews keep including apologies and an almost oblivious approach to the issues as if it's some big... More

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Gregg W, General Manager at Ramada Hays Convention Center Hotel, responded to this review
9 May 2013

Thank you for your comments about your visit. I do wish that you would accept an apology from us. We do not wish to see such disappointment from a guest, especially someone who lives in our community. Many of the issues described on this site are capital improvements. These improvements will come over time as capital is generated. You are... More

Windsor, Vermont, United States
1 review
4 of 5 stars Reviewed 6 May 2013

Upon entering the Ramada, I was greeted by friendly staff, allowed to check in two hours early, and told about the complimentary breakfast. The lobby was very nice. My room was clean and large, and a comfortable temperature. There was some hard water staining in the bathtub, which I don't believe is very avoidable here. There is an indoor pool,... More

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Gregg W, General Manager at Ramada Hays Convention Center Hotel, responded to this review
9 May 2013

Thank you for your comments about your stay with us. We appreciate you choosing to stay with us. Our goal is for our guests to find a great value with a facility that is unique in our area. We are excited that you were able to enjoy your stay. We would like to invite you to stay with us anytime... More

Wichita, Kansas
1 review
1 of 5 stars Reviewed 24 April 2013

Double Charged me after I had cancelled my reservation..I contacted the Hotel and they said they only showed me staying one night...Credit Card company contacted the Hotel and the Hotel Management should receipt that I stayed two nights. Called the Hotel back and they said the dispute is over...the Hotel pool was freezing cold as was the entire hotel...maid was... More

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Gregg W, General Manager at Ramada Hays Convention Center Hotel, responded to this review
9 May 2013

I apologize for the financial issues that you are experiencing. I am working on your issues currently and will send you confirmation accordingly. We appreciate you choosing to stay with us. It is my hope that this issue will not deter you from staying with us in the future. Sincerely, Gregg Wahlers General Manager Ramada Hays Convention Center More

Castle Rock, Colorado
Senior Reviewer
9 reviews 9 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 24 April 2013

Stay elsewhere! The carpet and bedding were filthy and the room was suppose to be nonsmoking but smelled like smoke. Property was junky with broken doors and windows. Figured it would be okay since it was a Ramada. Will never stay there again!!

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Gregg W, General Manager at Ramada Hays Convention Center Hotel, responded to this review
7 May 2013

I apologize that you did not enjoy your stay with us. It is our responsibility to make sure that any issues that arise from a guest stay is taken care of before the next guest arrival. I will speak with my housekeeping staff to make sure that all issues with rooms such as smoking and broken items are reported for... More

Wichita, Kansas
1 review
1 of 5 stars Reviewed 21 April 2013

I wasn't going to write a review but decided otherwise. I made these reservations for 2 rooms earlier this week over the phone directly with Hays. I asked for a smoking room on the first floor for my elderly father, then I asked for a non-smoking room for myself. They explained no problem & then said if I didn't mind... More

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Gregg W, General Manager at Ramada Hays Convention Center Hotel, responded to this review
7 May 2013

I would like to apologize for your troubles that you experienced. My staff was correct in stating that the room that you received is one of the closest king rooms we have to our smoking rooms. I am also pleased that a technician was able to assist you with correcting any issues. It was a pleasure to speak with you.... More

Centennial, Colorado, United States
1 review
1 of 5 stars Reviewed 19 April 2013

Wish I would of known about this site before we stayed here. Awful! Thought the kiddos would like a 'cool' pool. The pool was dirty, the AIR CONDITION would not work, the room was so HOT and muggy. We didnt think we would need air in April, but this day we did. The bathroom had mold growing around the light... More

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Gregg W, General Manager at Ramada Hays Convention Center Hotel, responded to this review
7 May 2013

I would like to apologize for a unsatisfactory experience. The weather can change rapidly during late March and April. We try to maintain a temperature that is comfortable for all guests. I assure you that the air system does work properly. I would invite you to visit with me anytime. Sincerely, Gregg Wahlers General Manager More

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Additional Information about Ramada Hays Convention Center Hotel

Also Known As:
Ramada Hays Hotel Hays
Ramada Hays Hotel
Address: 3603 Vine Street, Hays, KS 67601
Phone Number:
Region: United States > Kansas > Hays
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Swimming Pool
Hotel Style:
Ranked #14 of 15 hotels in Hays
Price Range: £
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
n: The Ramada Hays Convention CenterHotel Features:• Extremely easy to find, located immediately off I-70 at Exit 159• 191 spacious sleeping rooms (including 4 specialty suites) accommodating up to 800 guests• 73 Kings & 118 Doubles• An indoor 100 ft. tornado water slide, 12 person hot tub, sauna, exercise room and game area• 11,250 + sq. ft. of banquet space, seven rooms, accommodating up to 960 people• Free hotel-wide high speed wireless internet access• State of the art Fitness Center• Airport Shuttle• Dry Cleaning• On-site coin-operated guest laundry (laundry soap/fabric softener available at the front desk)• Express check-in and check-out• Free daily newspaper ( while supplies last)• Room service• Group Rates available• One full-service restaurant (live music friday and saturday nights 9:30-1 a.m.) as well as vending and ice machinesAccommodations:• All rooms (73 Kings & 118 Doubles) include: a work desk w/chair and lamp, overstuffed easy chair, alarm clock, free high-speed wireless internet, phone, voicemail, coffee/tea and coffeemaker, hairdryer, iron and ironing board, remote control cable TV, room service, shampoo, lotion, and soap.• ... more   less 
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Ramada Hays Convention Center Hotel
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