I booked a room with 2 queen beds. Upon arival I was given a room with one 1 bed that was not a queen. I went down to the front desk and explained it to the clerk, (who was very nice) that this was NOT the correct room and that it had no phone,and no curtains on the window, (just... more

My daughter's Fast Pitch Softball team stayed here while attending the World Series in Hutchinson, Kansas. Our group of 14 families were "promised" refrigerators in all of our rooms only to be told upon check in that there were only 5 available in the whole hotel. The day clerk had the personality of a rug. The evening clerk was very... more

We left a body pillow and pillow case in the room and since the housekeeping supervisor only works about one day a week and has the only key to the lost and found it took about 2 weeks to find out where the pillow was. I offered to pay the shipping cost to return the pillow and was told they... more

The AC in our room did not work! June in Kansas is very hot and our room was in the mid 80’s or hotter for the two day stay. When we complained we were told our AC had blown a fuse and that they couldn’t get one until Saturday, the day we checked out. This was a lie. My sister... more

This hotel is a older Best Western Hotel, but they are no longer affiliated with Best Western. They are making alot of upgrades and construction was in process during our stay. It is very obvisious that they are making strides to make the place nicer and more modern. We were traveling with our pet and therefore were required to stay... more

We stayed 3 nights in this hotel while visiting Kansas. Our room was clean and just like most other. Felt safe and was very convenient having a service station and Maccas accross the road. But the internet was down while we were there and the customer service was shocking when i tried to ask the staff about when it might... more

We stayed last weekend, excellent place with parking----we drive a semi over the road, and its very hard to find hotels and places to eat that allow semi parking, this place is great, room was clean, price was reasonable, didnt use pool or hottub, but we looked at where it was, looked very clean, also there is a mcdonalds right... more

Stayed at this hotel during the Red River Classic Horseshow. The entire facility was below standard. Requested a room with two double beds - Received a room with 1 King a hide-a-bed. The room in general was damp. Air conditioner was loud and did not function very well. We had planned on eating at the Mexican restaurant, but once we... more

We had a large group of family members stay at this hotel over the past weekend. Front desk person was rude and seemed put-off when anyone needed anything (no towels in pool area, extra bedding for a roll away etc). Hotel was clean but front desk staff were generally rude and un-helpful. more