Tried to check in, front desk clerk Kyle couldn't find our reservations and insisted that we had made a mistake and had booked somewhere else. Wanted to argue about it and then actually took the phone book & called around Hutch to see if we were booked elsewhere. He disappeared while we stood there at the front desk. Guess what,... more

This could be have been a great hotel - But the the owners are letting things fall apart. The pool was off colored - I think some thing was growing in it. They did not clean the pool area for days - pizza boxes were left out in the same place all weekend. I told the staff about my issues... more

My first impression was the beautiful lobby and friendly staff. We liked the remodeled room we were in and was real happy with our group rates. Yes, there were noisy people (it was baseball tournement season) and Saturday night the parking wasn't easy due to a reception.. but the room was fine for the price and clean more

We live in Wichita KS and we were booked there because a family member was was to be married in Hutchinson, KS. Front desk staff were friendly--and that is where the good review stops. The room was not very nice, floor look like it had not been vacuumed--last guests dryer sheet and candy wrapper left on the floor, bathroom was... more

We stayed here on 2-15-09 and the front desk staff was friendly. but that is all that was good. The rooms are run down and the cable tv's were fuzzy, and they didn't have any kid's channels. The pools and hot tub were gross, take a look at the pictures I complained and the maintance person came in monday and... more

please save yourselves some grief stay somewhere else! our room was terrible the heater would not work correctly, they sent a maintenance man over and he ended up going to wal mart to get some duct tape to tape around the exterior door, which he said would take care of the draft coming in from outside .it was 50 degrees... more

We selected this hotel because of what we thought remained of the "water park." We knew the slides and lazy river had been shut down, but felt the kiddy pool, regular pool, arcade and hot tub could still provide a fun weekend. When we arrived we were told the heater for the kiddy pool had just gone out...and, yes, it... more

I was suprised after reading some of the reviews, that this hotel was not bad like it was portrayed! My room was clean, my hotel personell were very friendly and food was great too. When I called th hotel to make a reservation they informed me that the slides, and the lazyriver, and the snackbar had been closed, we were... more

Let's start with the water park. They advertised the slides, lazy river, hot tub, and a "kiddie pool." When we checked in, we were told the slides and lazy river were closed. It disappointed my 9-yr old brother who was really looking forward to playing on the slides. The hot tub was a nice-sized one, but was luke warm. The... more