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All 14 Manhattan hotels

Quality Inn & Suites

150 East Poyntz Avenue, Manhattan, KS 66502 (Formerly "Comfort Inn")
Hotel amenities
Quality Inn & Suites
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31%
Ranked #11 of 14 hotels in Manhattan
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32 reviews from our community

    Trip type
Traveller rating
    3
    7
    2
    7
    13
Date Rating
Eau Claire, Wisconsin
1 review
2 of 5 stars Reviewed 5 June 2013

This hotel is way overpriced for its overall quality. The photos are nothing like the actual hotel. The fitness center was the size of a small bathroom with the treadmill almost on top of the elliptical, and I could feel the person next to me breathing on me. The "whirlpool" was just moving water, not heated in any way. The... More

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Angie W, Manager at Quality Inn & Suites, responded to this review
6 June 2013

Thank you very much for bringing these issues to our attention. We have used your review to make improvements in several areas, most importantly rooms and the breakfast area. Your review has shown us areas where we can do better and we will continue to work hard for our customers and ALWAYS use their feedback to ensure the guest experience... More

Highlands Ranch, Colorado
1 review
2 of 5 stars Reviewed 22 May 2013

First, even though i had a copy of my confirmation, they would not honor the price i was given when i booked the room and charged me about $50 more. It says on thier website and on thier brochures that the rooms have a fridge and microwave. They don't. When I asked about it i was told that some rooms... More

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Angie W, Manager at Quality Inn & Suites, responded to this review
24 May 2013

Thank you very much for bringing these issues to our attention. We have used your review to make improvements in several areas, most importantly Maintenance . Your review has shown us areas where we can do better and we will continue to work hard for our customers and ALWAYS use their feedback to ensure the guest experience at the Quality... More

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4.5 of 5 stars
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Hastings, Nebraska
1 review
1 of 5 stars Reviewed 12 April 2013

My room was not clean. The heating/cooling system never shut off and I had to open a window to cool the room. The best part was the TUB!! The tub had a couple of small holes and 1 very large hole in the finish. The bottom of the tub looked like they tried to spray something on it to fix... More

Was this review helpful? Yes
Angie W, Front Office Manager at Quality Inn & Suites, responded to this review
13 April 2013

Thank you very much for your review. I am happy to report that your experience with us is not the norm and we would like to have you stay with us again so we can prove it to you. Thank you for making us aware of the issues you had as all customer input, good or bad, helps us improve... More

Garden City, Kansas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 April 2013

I think the furniture was left over from when I went to college here. Room and facility was clean so thy have that going for them. My only complaint is we where denied a 1 hour late check out. Room was $75. 00 but I feel it should of been in the $60.00 range. Before anyone thinks I'm being cheap,... More

Was this review helpful? Yes
Angie W, Front Office Manager at Quality Inn & Suites, responded to this review
7 April 2013

Great news! We are making many improvements to our rooms, common areas and staff. We would appreciate a chance for you to come visit us once the changes have been made and hope to replace your past opinion of the Quality Inn & Suites. We look forward to winning back your business. More

Colorado
Top Contributor
51 reviews 51 reviews
6 hotel reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 15 March 2013 via mobile

We were winging it on where to stay. I get frequent flier miles at Choice hotels so we want here. Other reviews made me cautious but the staff was friendly. The place was clean. It was your typical hotel room. My only complaint was that the bathroom door practically touches the toilet when the door is open. It is minor... More

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GMQualityInn1, General Manager at Quality Inn & Suites, responded to this review
18 March 2013

Thank You for your review. We do hope you come back and stay with us. More

Wamego, Kansas
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 8 February 2013

I recently stayed in Manhattan and was astounded at how much it cost to stay at this Quality Inn. I had stayed at Quality Inn's in Monterey, CA and Ormond Beach, FL for less than $50.00 a night. But to stay in Manhattan, Ks was over $85.00 a night! I am a true advocate for Quality Inn as it is... More

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See 5 more reviews by Mindy S for Manhattan
GMQualityInn1, Manager at Quality Inn & Suites, responded to this review
12 February 2013

Thank you very much for your review. I am happy to report that your experience with us is not the norm and we would like to have you stay with us again so we can prove it to you. Thank you for making us aware of the issues you had as all customer input, good or bad, helps us improve... More

Independence, Missouri
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 of 5 stars Reviewed 7 December 2012

We've had the pleasure of staying here in the past and we have always enjoyed the service we've recieved. We were met by Jessie at counter when we arrived, he was very pleasant and helpful. The rooms were as we rememberd clean and comfortable, Hotel is very close to a variety of nice eating places. as we were leaving like... More

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See 2 more reviews by mamameea04 for Manhattan
GMQualityInn1, General Manager at Quality Inn & Suites, responded to this review
10 December 2012

Thank you very much for your review. We are happy you enjoyed your stay with us and hope you will visit us again here in Manhattan,Kansas. More

Abilene, Texas
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 September 2012

Its an older hotel, but I was pleasently suprised upon entering my room. The bed was much better than I expected. The room had decent size and had a large flat screen tv. The room also included a fridge. The staff offers breakfast from 6 - 10 a.m., but I did not use it. The pool and spa area also... More

Was this review helpful? Yes
GMQualityInn1, General Manager at Quality Inn & Suites, responded to this review
10 November 2012

Thank you very much for your review. We are happy you enjoyed your stay with us and hope you will visit us again here in Manhattan Kansas. More

2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 11 August 2012 via mobile

Pluses - location convenient to downtown. Staff friendly Minuses - location next to the train tracks. Thought we were having an earthquake when the chairs and bed began to shake; several broken/ non- functioning things in room. Typical cont breakfast was not done well. Coffee was horrible. Need to wash coffee pots every now and then

Was this review helpful? Yes
GMQualityInn1, Manager at Quality Inn & Suites, responded to this review
10 November 2012

Thank you very much for your review. I am happy to report that your experience with us is not the norm and we would like to have you stay with us again so we can prove it to you. Thank you for making us aware of the issues you had as all customer input, good or bad, helps us improve... More

Wichita, Kansas
Senior Reviewer
9 reviews 9 reviews
1 of 5 stars Reviewed 6 June 2012

I actually have written a very good review just a couple months ago. Right now I am FURIOUS. I left a white blouse on a white hanger in the room and reported this that same evening. I never got a call back, and I don't think anyone even checked with the maids. It is the only blouse I have that... More

Was this review helpful? Yes
See 8 more reviews by 344Michelle for Manhattan
GMQualityInn1, Front Office Manager at Quality Inn & Suites, responded to this review
17 July 2012

Thank you very much for your review. I am happy to report that your experience with us is not the norm and we would like to have you stay with us again so we can prove it to you. Thank you for making us aware of the issues you had as all customer input, good or bad, helps us improve... More

 
 
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Additional Information about Quality Inn & Suites

Also Known As:
Quality Hotel Manhattan
Quality Inn And Suites
Quality Hotel
Quality Inn Manhattan
Address: 150 East Poyntz Avenue, Manhattan, KS 66502 (Formerly "Comfort Inn")
Region: United States > Kansas > Manhattan
Amenities:
Fitness Centre Free Breakfast Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 14 hotels in Manhattan
Price Range: £
Reservation Options:
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