I stayed at this hotel and I paid in advance. When I had to leave they were suppossed to reimburse me and they did not. It was a 1200 dollar mistake!! Everytime I call they give me the run around. They say only 1 person here can do it and she's not here so like always I leave a message... more

I had a billing dispute with the manager. It never was resolved to my satisfaction. The manager was pretty unresponsive. However, the staff is good to work with. The wireless internet access is problematic. It's a problem that needs to be fixed. The breakfast isn't worth it if you have to eat it more than 2 days in a row.... more

Imagine making a reservation over a month ahead of time and upon arrival having the desk clerk read you a note on their copy stating that management couldn't rent the room at the quoted rate. Seems there was a wedding taking place in the hotel so the rooms were all booked for the weekend - at a rate far above... more

Climbed into bed to enjoy a book, until I found several bugs running through the sheets and pillows!!! UGH! Captured them in a water bottle and took them to the front desk. Clerk said she had only been there 2 weeks and wasn't aware of a bug problem. Moved me to the last available room and guess what?! It had... more

I was expecting a suite but what we got was a large motel room. The room was big enough to accommodate two queens but we had a single king. A single lounge chair inadequately filled the empty space. The room was clean and comfortable. The hallway carpets on both the lower and upper floors were very dirty. Some spots may... more

We stayed at the Hawthorn Suites Wichita KS June 7 - 10. The staff is wonderful but the room was a mess. When we were getting in bed I noticed one pillow case had blood and make up on it. I put the pillow on the floor and the next morning set it in the center of the bed and... more

Not a bad hotel.... and fair proximity to the Wichita airport -- though as noted in a previous review it can take a little while to make it down Ridge Rd to get there. I've stayed at this hotel twice now -- and might again if I return to Wichita. The provided breakfast buffet was of decent quality. The rooms... more

We had the most fun at this hotel, the staff was the best! The rooms were clean and the food was great! They even had a light dinner while we were there. Talk about the savings... You have to try this one.... more

The Hawthorn Suites Wichita is nice enough, but it's just too expensive for what you get. The room is average, with a teensy microwave and typical minifridge, and the furnishings are pleasant, but I certainly wouldn't consider the room to be an actual suite, and it cost us $99 with tax- that's just TOO MUCH! Also, it is supposed to... more