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Comfort Inn Conference Center


Hotel class 2.0 of 5
630 Donaldson Rd., Erlanger, KY 41018
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Reviews you can trust

54% Recommend
3.0 of 5 stars 14 reviews
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4 of 5 stars
Northern Ky
8 Sep 2009 | Trip type: Family

We are true regulars at this hotel during the summer months. We love the front desk staff, who know us by name & feel like family to us all, but this summer the true lack of upkeeping has shown through. It is heartbreaking to say it, knowing that the fault is not that of the staff, but of the owners.... more

Management response from
General Manager, Manager

We really appreciate you taking the time to fill out a review about your recent stay. Any information we receive is very helpful in improving our customer service and hospitality. We appreciate your kind words and are disheartened to hear that your last stay was not everything you have come to know and love about our hotel. We are happy...

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1 of 5 stars
Ohio
24 Aug 2009

We wanted to spend the night near the airport in order to make an early flight the next morning. We could have spent a little more and stayed at the Mariott, and boy, I wish we had. For over $100/night (three adults), this place was a ripoff. It is difficult to access, as it is in a poor location off... more

Management response from
General Manager, Manager

I would like to extend my sincerest apologies for any inconvenience and discomfort that we caused. I realize how frustrating it must be to have that kind of experience and that it is below your standards. I have discussed these concerns with the entire staff and they all understand how unacceptable this type of service is. Once again please accept...

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3 of 5 stars
Arkansas
6 Jan 2009 | Trip type: Family
1
person found this review helpful

We booked this hotel for a week-long stay over Christmas. We chose it over several other options because it was close to the 4 different homes we would visit, it was very close to both I-71/75 and I-275, and it provided free breakfast. (We planned to eat with family for other meals.) The room was pretty much what we expected... more

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2 of 5 stars
Kansas
1 Dec 2008 | Trip type: Business, Solo travel

This is a very worn out and tired hotel. If, and only if you are looking for a cheap place to stay for an early morning flight and are not interested in anything but sleeping, you will be fine. All of the rooms have balconies which can be good since the overall mustiness and smoke smells in the halls are... more

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5 of 5 stars
Michigan
28 Feb 2008

I loved this Hotel. I was doing business in Ohio and this was just a short drive. I feel bad that others had a bad time here because to me its was Awesome.... Check in was fast and both ladys working were Awesome... I will return to this hotel any time.. more

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1 of 5 stars
Lexington, KY
22 Feb 2008 | Trip type: Family
1
person found this review helpful

This hotel was absolutely filthy!! The toilet had not been cleaned and the floor had not been vacuumed for days. The shower was filthy inside and out. The bathroom was generally disgusting. The bedside table had sticky stains that had been there so long they had gathered dust. The walls were dirty and the sliding glass doors to the patio... more

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4 of 5 stars
SW Ohio
6 Aug 2007 | Trip type: Couples
2
people found this review helpful

Pretty good hotel. Has free airport shuttle service that runs every 30 minutes, friendly desk staff and is clean. It is the best price for a night or two if you need to be near the airport. All of the other hotels in the area with this price range are dirty. Its nothing fancy but for a night before taking... more

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2 of 5 stars
indianapolis
12 Jul 2007 | Trip type: Business, Solo travel
1
person found this review helpful

I've stayed here many times on business and the place is going down. One chair in my room had a hole in it, the other a sticky stain. The bathroom floor had hair on it. At 6:30 AM, there was no coffee. At 7:15, they had no orange juice, no cereal. Breakfast consisted of stale bagels, muffins, or some strange... more

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4 of 5 stars
Indianapolis, Indiana
6 May 2007 | Trip type: Couples
6
people found this review helpful

This hotel treats its Choice Privileges members very well. I have stayed here at several different periods over several years, most recently being the Zincinnati Oktoberfest in 2006 (more on that later.) I have always been pleased and sometimes even get the same room. I usually get a standard King room and their prices are very reasonable. The rooms are... more

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3 of 5 stars
Lexington, KY
17 Jan 2007 | Trip type: Couples

Pretty much your standard Comfort Inn - nothing spectacular but certainly not bad. Stayed here for one night in January 07, and as a Choice Privileges member check-in was a snap, as expected. Despite being really busy, the staff was friendly and helpful. The room was much larger than I expected, had a balcony which was nice, and everything in... more

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Comfort Inn Conference Center Also Known As

  • Comfort Inn Erlanger
  • Erlanger Comfort Inn
  • Comfort Inn Hotel
Address: 630 Donaldson Rd., Erlanger, KY 41018