I stayed for one night in March at a rate of $50+tax, but when I checked my bank statement a week later they had charged me $103. I called them about it Kim told me her manager wouldn't be in until the following Friday, but not to worry because "this happens all the time" and the manager could fix it no problem.
When I called back a week later the manager politely told me that their records indicated I had stayed for two nights, and there was nothing she could do unless I could prove otherwise. The only proof I had at this point was a receipt from the hotel I stayed in the night she claims I was there, but that doesn't really prove anything.
Basically what it boils down to is that I got screwed out of $50 and there isn't much I can do about it. Stay Away From This Place! more