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Comfort Suites

2.0 of 5
1500 E Crystal Dr., LaGrange, KY 40031
Hotel amenities
Comfort Suites
Ranked #4 of 4 hotels in LaGrange
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22 reviews from our community

    Trip type
Traveller rating
    1
    4
    3
    3
    11
Date Rating
Kentucky
Senior Contributor
49 reviews 49 reviews
6 hotel reviews
Reviews in 25 cities Reviews in 25 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 21 April 2013

My daughter booked this for me because of the price. I was concerned about staying here because of the poor reviews on the site, however my stay was pleasant. The hotel is older and needs refurbishing (which is the reason I give it the overall rating of 3), however, the management has tried to update as best they can. The... More

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Patricia G, Manager at Comfort Suites, responded to this review
24 April 2013

Dear KentuckyKay, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More

Indaina
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 20 January 2013

Chose this hotel for the jacuzzi suite, and glad I gave the place a chance, ignoring the reviews that put the place down. The price for a suite on a Friday night was very fair. First impression were the lobby was clean, and staff very friendly. While there was small cosmetic issues, mainly paint on doors and trim. The room... More

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Patricia G, General Manager at Comfort Suites, responded to this review
27 February 2013

Dear Joe, Dear Mick, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we... More

Florence, Kentucky
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 November 2012

I stayed at this hotel recently during our family vacation. We were very tired and was looking for a room. The girl at the front desk, Danielle, was very helpful. She went out of her way to make my family as comfortable as possible. The hotel was being updated, and the work was really making the hotel look nice. Our... More

Was this review helpful? Yes 1
Patricia G, Manager at Comfort Suites, responded to this review
10 December 2012

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Powell's Point, NC
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 August 2012

We really enjoyed our stay at Hotel KY 110. Friendly staff, good food, and clean room. We left a souvenier in the room and I called and spoke to Tammy Muck and she delivered item to UPS to have it shipped to us. Thank you for a great stay and for the kindness from Tammy and all your staff. Gary... More

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Patricia G, Manager at Comfort Suites, responded to this review
24 April 2013

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Shepherdsville, Kentucky
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 25 June 2012

The hotel is under renovations currently and its very much needed. This property has great potential with a little TLC. The old carpet is worn and doesnt match completely but can tell work is in progress to make this hotel better. We had a room on the backside and the noise from I-71 was minimal to my surprise. It was... More

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Patricia G, General Manager at Comfort Suites, responded to this review
8 May 2013

Dear syamaha022 , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer... More

Martinsville, Virginia
Top Contributor
78 reviews 78 reviews
56 hotel reviews
Reviews in 59 cities Reviews in 59 cities
202 helpful votes 202 helpful votes
2 of 5 stars Reviewed 23 April 2012

Remodeling is in progress and it needs it. Most everything is old and well worn. The staff was very friendly, although the housekeeping did a lot of door banging when they were cleaning rooms. Even though the carpets were worn out and the furniture was old, the room was clean, everything worked and the bed was comfy. Free breakfast was... More

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DaysInnTellCity, Manager at Comfort Suites, responded to this review
29 May 2012

PapaJerry, Thanks for taking time to write review. We appreciate your comments. As you may know, this Comfort Suites in La grange KY was built in 2001, We have already commenced our 10 year major renovation work. We have already changed all new matress sets, carpets are also being replaced with new standards of Comfort suites. Our friendly staff will... More

Michigan City, Indiana
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 18 January 2012

I recently stayed here on a spur of the moment , from the outside it looked decent , paid $ 130 on a weekend night , arrived at 8 pm, and paid for the room then went to a local restraurant . Ate dinner and arroved back at the room two hours later to find it cold, dirty, and a... More

Was this review helpful? Yes 2
Patricia G, General Manager at Comfort Suites, responded to this review
27 February 2013

Dear Steve B., Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am so sorry that anyone on my team including myself would have been rude or uncaring of the guest situation or their feelings, that is not typical of anyone who is employeed here. I have a great staff... More

Clarkston, MI
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
Reviews in 28 cities Reviews in 28 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 18 November 2011

There were only a few people staying here on Nov 13 2011 so it was quiet. The construction appears to be completed. Our suite was very nice and up to date except for probably the carpet. The bath towels were thick and soft, the king bed very comfortable, great shower spray. The jacuzzi water in the public area was cold... More

Was this review helpful? Yes 1
Patricia G, Manager at Comfort Suites, responded to this review
24 April 2013

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Central, KY
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 11 October 2011

I was booked by my agency to stay 2-fun filled days at this off the beaten path hotel in La Grange, KY. Generally we are booked at the Holiday Inn Express in town which is the newest and the best hotel. The Comfort Suites is located within walking distance of the Cracker Barrel restaurant, but nothing else is within a... More

Was this review helpful? Yes 1
See 2 more reviews by jeffwes for LaGrange
Birmingham, United Kingdom
1 review
4 of 5 stars Reviewed 9 October 2011

No problems, staff was helpful, everything worked fine, will come back, convenient location of exit

Was this review helpful? Yes
Patricia G, General Manager at Comfort Suites, responded to this review
27 February 2013

Dear Neum, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! If... More

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Additional Information about Comfort Suites

Also Known As:
Comfort Hotel Lagrange
Comfort Hotel
Comfort Suites Lagrange
Lagrange Comfort Suites
Address: 1500 E Crystal Dr., LaGrange, KY 40031
Region: United States > Kentucky > LaGrange
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 hotels in LaGrange
Price Range: £
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
A La Grange hotel - Comfort Suites hotel in the heart of Oldham CountyNestled in the heart of Oldham County and easily accessible from Interstate 71, the Comfort Suites® hotel is convenient to the highway triangle of Cincinnati, Louisville and Lexington. This La Grange, KY hotel is about 35 minutes from Churchill Downs horse racing venue, the Louisville Science Center and the Louisville International Airport. La Grange is Oldham County's largest city. It is filled with historic sites, iron-front buildings, a variety of restaurants, several shops and the Renaissance Revival-style courthouse, built in 1875. Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast. Guests of this La Grange, KY hotel will enjoy amenities like free local calls, free weekday newspaper and free coffee. Enjoy a workout in the exercise room, or relax in the indoor pool and hot tub. Business travelers will appreciate a computer with Internet access in the lobby. There are meeting rooms available to accommodate most events and business functions. All spacious guest rooms include refrigerators, microwaves, free wired and wireless high-speed Internet access, coffee makers, irons, ironing boards, two-line telephones and cable television with HBO. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. This is a pet-friendly hotel. The Comfort Suites hotel provides a convenient location, superior accommodations and excellent service. You'll find us to be the perfect destination for relaxing or working while in the La Grange area, also we have just completed a full renovation. So please call and make reservations or come on in to the Comfort Suites/LaGrange. Pet accommodation: 10.00/night per pet. Refundable Deposit Required: 50.00. Size limit maximum of 75 pounds ... more   less 
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Comfort Suites
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