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Clarion Hotel

3.0 of 5
1950 Newtown Pike, Lexington, KY 40511 (Formerly Holiday Inn Lexington North)
Hotel amenities
Clarion Hotel
Ranked #27 of 65 hotels in Lexington
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199 reviews from our community

Traveller rating
    66
    53
    34
    26
    20
See reviews for
Families
57
 
Couples
43
 
Solo
18
 
Business
45
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Beautiful WV
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 15 May 2013 NEW via mobile

I stayed in this hotel for one night and it was not a good experience. The hotel was formerly a Holiday Inn. The hotel was sold out and our room which was supposed to be non-smoking was obviously a former smoking room. After just getting over a respiratory infection the smoke had me coughing all night. The staff was apologetic... More

Was this review helpful? Yes
Clarionlex, General Manager at Clarion Hotel, responded to this review
17 May 2013

Thank you so much for completing a review and letting us know the things we need to work on. I am so sorry that we didn't take care of your concerns during your stay. I would love to speak to you directly so I can determine the room that you were in and ensure that the issues you experienced have... More

1 review
5 of 5 stars Reviewed 11 May 2013 via mobile

This hotel is amazing. Great service, awesome people. This place is huge! It's extremely neat and clean making it pleasant to live in. The pool, hot tub, basketball court, and arcade are all breathtaking. Plus I dined in at the restaurant and the lovely Paula was the waitress. She was beyond kind and we enjoyed her company!

Was this review helpful? Yes
Clarionlex, General Manager at Clarion Hotel, responded to this review
17 May 2013

Thank you for the wonderful comments. I am so happy that you enjoyed your stay. We take great pride in our hotel and we love to hear when our guest enjoy their stay and all the hotel has to offer. I believe and I hope that it is obvious that our staff love what they do and that they truly... More

1 review
5 of 5 stars Reviewed 11 May 2013 via mobile

Probably the best thing about this hotel is the people working there, especially my favorite waitress Paula she is the sweetest person ever and if you see her make sure you say hi. Lol the only complaint I have is that the rooms don't have a mini fridge but that's not a big deal.

Was this review helpful? Yes
Clarionlex, General Manager at Clarion Hotel, responded to this review
17 May 2013

Thank you for staying with us and for your great review. I have to agree that Paula is wonderful but it is always great to hear. We appreicate your comments and for you taking the time to complete a review. I am proud to announce that we just finished purchasing additional refrigerator and microwave units for our guest rooms. This... More

ottawa
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
Reviews in 17 cities Reviews in 17 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 2 May 2013

We stayed here recently as we were attending Rolex 3 day event. The room was clean, although it didn't have a fridge or microwave. There is no elevator so if you need to have access, ask for 1st level floor-hauling tons of luggage for 3 floors ain't pretty! We did use the pool and hot tub. The pool size for... More

Was this review helpful? Yes
Clarionlex, General Manager at Clarion Hotel, responded to this review
6 May 2013

Thank you for choosing Clarion Hotel. I appreciate your review and your comments. We use these comments to help improve our hotel and future guests stays. We currently have over 1/3 of our hotel with refrigerator and microwave units with plans to add additional units this month. So thank you for the comment. It helps when guests let us know... More

Michigan
1 review
5 of 5 stars Reviewed 27 April 2013

If you are planning a vacation in the Lexington, KY area, the Clarion is a great location to stay. It is centrally located and within 15 minutes of most attractions in the area. Here is an itinerary of our trip to be used for suggestions on what to do: We arrived Monday afternoon. Upon arrival, a friendly, accommodating staff greeted... More

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Clarionlex, General Manager at Clarion Hotel, responded to this review
6 May 2013

Thank you so much for your wonderful comments. We pride ourselves on providing the best possible experience to all of our guests and I'm pleased that you enjoyed your stay. We are glad that you choose our hotel and we can't wait to see you again soon. Thank you for choosing Clarion Hotel. Sincerely, Melissa McGuire General Manager More

Atlanta, Georgia
Top Contributor
72 reviews 72 reviews
27 hotel reviews
Reviews in 29 cities Reviews in 29 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 26 April 2013

This used to be a nice Holiday Inn but gets worse every year. You will be disappointed if you're expecting a 3 star quality hotel. This is dingy, run down and just way past its prime. It has not been updated in a long time. If you're willing to stay in a 2 star hotel, then this is a great... More

Was this review helpful? Yes
See 8 more reviews by M H for Lexington
Clarionlex, General Manager at Clarion Hotel, responded to this review
27 April 2013

I'm apologize that you were unsatisfied with our hotel. While we are an older property we pride ourselves on offering a good clean room, with great amenities, at a good value. I would love to speak to you directly to find out the exact issues as well as the room number you stayed in so we can be sure to... More

Aylmer
Top Contributor
55 reviews 55 reviews
26 hotel reviews
Reviews in 36 cities Reviews in 36 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 24 April 2013

This is an older hotel, which may have been a convention center or a different chain at one time. It is located very close to I-75. We used the coupon from the motel book and this made it reasonable since it included a full buffet breakfast which had good food and friendly staff. We could see that the restaurant would... More

Was this review helpful? Yes
Clarionlex, General Manager at Clarion Hotel, responded to this review
26 April 2013

Thank you for choosing Clarion Hotel we appreciate your business and comments. Our goal is to provide a good clean room at a good value. All rooms do include the free breakfast buffet and access to all of our amenties. We are currently in the process of upgrading our rooms. The room you were in has not been completed but... More

Dayton, Ohio, United States
1 review
4 of 5 stars Reviewed 17 April 2013

I have no complaints. Staff was excellent, amenities are awesome! The only complaint I have is the carpet....Room was very clean, but the carpet could be replaced! Nothing I couldn't live with though, since I am going back 2 weeks later with my son! Thumbs up from me!

Was this review helpful? Yes
Clarionlex, General Manager at Clarion Hotel, responded to this review
19 April 2013

Thank you so much for choosing Clarion Hotel. I am happy that you enjoyed your stay and we can't wait to see you again. Once again thank you, Melissa McGuire General Manager More

Distant 'burbs of Chicago
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
Reviews in 26 cities Reviews in 26 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 15 April 2013

I would have given it three stars, but we stayed at much nicer places in the Choice Hotels (sometimes a misnomer) Chain on this vacation, for lower rates. Our room was neat and clean but the carpet looked decades old, the entire property is getting that "old and tired" look. The list of TV stations in our room was totally... More

Was this review helpful? Yes
Clarionlex, General Manager at Clarion Hotel, responded to this review
19 April 2013

I am so sorry that you were unhappy with your stay. We pride ourselves on providing the best possible experience at a great value. I would love the opportunity to speak with you directly so I can find out what room you stayed in and address the issues. I have personally gone to several rooms throughout the hotel and the... More

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Cincinnati, Ohio
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 8 April 2013

I recently stayed here for business. The staff was courteous and professional on all levels. The property is extremely clean. By far the best breakfast buffet I have experienced in my travels. The property has a "fundome" which if you have children they will love this. I would recommenf this property to anyone for business or pleasure.

Was this review helpful? Yes
See 7 more reviews by kevin c for Lexington
Clarionlex, General Manager at Clarion Hotel, responded to this review
10 April 2013

Thank you for choosing Clarion Hotel. I am so happy that you enjoyed your stay and we can't wait to see us again soon. We have something to offer everyone throughout the year. Sincerely, Melissa McGuire General Manager More

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Additional Information about Clarion Hotel

Also Known As:
Holiday Inn Lexington
Lexington Holiday Inn
Address: 1950 Newtown Pike, Lexington, KY 40511 (Formerly Holiday Inn Lexington North)
Region: United States > Kentucky > Lexington
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Business Hotels in Lexington
Price Range: ££
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Hotel is located in North Lexington. Ky Horse Park and Rupp Arena are close by attractions. Free airport shuttle available. Free hot breakfast.Free Wi-Fi available. ... more   less 
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Clarion Hotel
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