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All 65 Lexington hotels

Country Inn & Suites By Carlson, Lexington

2.5 of 5
2297 Executive Drive, Lexington, KY 40505
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Country Inn & Suites By Carlson, Lexington
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Ranked #18 of 65 hotels in Lexington
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82 reviews from our community

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Traveller rating
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Date Rating
Charlotte, North Carolina
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 28 May 2013

This was our 3rd stay at this hotel over the past few years. By todays standards the pricing is on the average low end. We found our room clean and spacious and the AC worked fine. There are rooms in the front of the building and the back. We were in the front on the end towards the main road... More

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See 2 more reviews by Wendy A for Lexington
Sharlene B, Director of Sales at Country Inn & Suites By Carlson, Lexington, responded to this review
29 May 2013

Thank you for staying with us, and being a continued guest of ours on several occasions. We also appreciate your feedback. It allows us an opportunity to focus on ways to improve our service and guest satisfaction scores. We will look into ways that we can improve our service in the areas of staffing in the evening hours, location requests,... More

Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 27 May 2013

We arrived late in the evening and our room was warm and a bit stale smelling. Lowering the thermostat didn't help much. But since it was late we let it go. The next morning I asked the person at the front desk about it and she promptly offered to move us and upgraded us to a suite from a king... More

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Sharlene B, Director of Sales at Country Inn & Suites By Carlson, Lexington, responded to this review
29 May 2013

Thank you for your feedback. We are glad that our empowered team members understood your needs to make it right. We will work with our housekeeping staff to ensure all rooms have had a walk through before the next guest stays. Please feel free to contact me when you come through our area again. Sharlene More

North Carolina
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 17 May 2013

Friendly staff, relatively good pricing. Stayed there twice in the past few months...first trip I was very happy with everything, spacious rooms, hearty free breakfast especially. Second trip and different room yielded a non draining shower (which did not get corrected in my 2 days) and an ac unit that worked but the controls were misaligned to the point you... More

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See 3 more reviews by uncgmba for Lexington
Sharlene B, Director of Sales at Country Inn & Suites By Carlson, Lexington, responded to this review
26 May 2013

Thank you for your response. We take your feedback very serious. We will continue to work to improve on our attention to detail, when servicing our rooms.. Please feel free to contact me directly when you travel to our area again. We would like to make sure your next stay surpasses your last. Thank you again for sharing your feedback.... More

Somerset, Kentucky
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 24 April 2013

This hotel is in a very convenient location close to the Interstate, shopping, and only a short drive to downtown Lexington. The rooms are nice, clean, and comfortable. I would definitely recommend this hotel for your stay in Lexington.

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Sharlene B, Director of Sales at Country Inn & Suites By Carlson, Lexington, responded to this review
26 April 2013

Thank you for your kind comments. We appreciate your business and hope you visit our hotel again in the future. Our goal is to continue to build your loyalty. Warm Regards, Sharlene More

Dyer, Indiana
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 April 2013

Stayed at this hotel both on our way too and back home from Williamsburg. Both experiences were very good. Brittany helped us both times and she was wonderful. She was super nice and was a great help when we asked for a restaurant recommendation. Rooms were clean and comfortable and the pool area was well maintained. Breakfast buffet was very... More

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Sharlene B, Director of Sales at Country Inn & Suites By Carlson, Lexington, responded to this review
3 April 2013

Thank you for taking time to complete your feedback regarding your previous stay at the Country Inn and Suites- Lexington, KY. We are happy that you liked our hotel and its conveniences. We hope that if you are ever in the Lexington, KY area again, that you will continue to stay with us. Our goal is to build your loyalty... More

Mackinac Island, Michigan
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 22 March 2013 via mobile

Brittany at the front desk was very friendly and helpful, she even called our room to make sure we were happy with everything. Good sized room, nice and clean. Continental breakfast was decent, and they have good coffee.

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Sharlene B, Director of Sales at Country Inn & Suites By Carlson, Lexington, responded to this review
25 March 2013

On behalf of the Country Inn and Suites, I would like to thank you for your wonderful feedback. We enjoy receiving great comments on how your stay was. It helps us learn how to better improve our service, or to continue to deliver the great service. We hope that when you visit our area again, you will stay with us... More

Atlanta, GA
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 18 March 2013

We stayed at this location a couple of times during the holidays. The staff is friendly, the breakfast is decent, and the accommodations are clean and comfortable. Since we had the opportunity to stay in different rooms, I can say that the quality varied a little between rooms but it was mostly cosmetic. It wasn't anything that would make us... More

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Senior Contributor
34 reviews 34 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 18 March 2013 via mobile

Stayed on return home from Florida. Friendly and efficient checkin. Called desk to get Internet password and it took 14 rings for someone to answer-not great. Rooms very tired. There have been some renos but workmanship not very good. Have never been in a hotel without a toilet tissue holder before! Breakfast was ok. Limited parking. Overall pricey for what... More

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michigan
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 17 March 2013

we stopped here on our way home from Florida . it is roughly 13 hrs from tampa and makes for a short ride back to the Detroit Michigan area. we've stayed at country inn's many times over the yrs and always have had good service. comfortable beds and a nice breakfast bars always bring us back

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Sharlene B, Director of Sales at Country Inn & Suites By Carlson, Lexington, responded to this review
19 March 2013

Thank you for your feedback and choosing Country Inn and Suites hotel for your lodging needs. Please let us know if we can ever help you again, whenever you are in Lexington, KY. We would love to gain your loyalty. We appreciate your business! More

Charleston, WV
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 March 2013

The hotel's location is convenient to I-64, shopping, restaurants and downtown Lexington. The hotel is small, and has limited parking. The front desk staff were welcoming, and allowed us to check-in 30 minutes before the scheduled check-in time. I requested a quiet room, and was given one on the 4th floor (top floor). Staff explained the hotel was "all booked... More

Was this review helpful? Yes
Sharlene B, Director of Sales at Country Inn & Suites By Carlson, Lexington, responded to this review
8 March 2013

Thank you for your feedback and staying with Country Inn and Suites- Lexington, KY. I want you to know your feedback is important to us, and we will use it as a way to continue to improve in the areas service and offering a quality product. Our team takes much pride in working to deliver exceptional service to our guests... More

 
 
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Additional Information about Country Inn & Suites By Carlson, Lexington

Also Known As:
Country Inn And Suites By Carlson, Lexington
Country Inn & Suites By Carlson, Lexington Hotel Lexington
Country Inn & Suites By Carlson, Lexington Hotel
Country Inn Lexington
Lexington Country Inn
Address: 2297 Executive Drive, Lexington, KY 40505
Phone Number:
Region: United States > Kentucky > Lexington
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
#23 Family Hotels in Lexington
Price Range: ££
Hotel Class:2.5 star (2.5*)
Reservation Options:
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