This hotel is just average. The front desk at check in was not especially accommodating. We asked for an upgrade and they said they were full. They weren't - we went online and saw all kinds of rooms available. They just didn't want to be bothered. The internet service was VERY slow. The bathroom door squeaked and they did come... more

We stayed here to be close to the U of L hospital. This place seemed very nice and modern. The rooms were very nice. The only complaint I had was the housekeeping service. We went downstairs to eat breakfast and left the "Do Not Disturb" sign on our door, as we had expensive computer equipment inside. We had the sign... more

Just stayed at the Residence Inn for 4 weeks while on business in Louisville. During this time the city experienced an ice storm knocking power out to a great deal of the area (the hotel was not effected). During the power outage the hotel was packed with stressed out locals but the staff throughout the hotel really rose to the... more

The Residence Inn was a great place to stay for long periods of time (9 nonconsecutive weeks since March) for business. The staff is superior to some better brands - always willing to help and very hospitable. The rooms are larger (mini-suites) with sitting area (with sleeper sofa and love seat), kitchenette (with full frige/freezer, dishes, microwave, etc.). Bathroom and... more

This hotel was great. We stayed in one of the studio rooms and while a little on the small side,as one might expect with a studio, it was great. Nice decor, great kitchenette, good water pressure, and a tub that drained properly. The front desk even let us use the parking facility after checkout time so that we could go... more

My partner and I had to book a VERY last minute business trip to Louisville this past weekend and found an affordable package using Expedia. We found this hotel to be nicely appointed with a kitchenette and good amenities particularly the linen and the decor which was nice and new and in good condition. They also have a complimentary fitness... more

Had the two bedroom suite for three nights. Clean, nicely furnished, everything worked properly. Hotel very well maintained. Great hot breakfast each morning. Hotel staff very accommodating. The woman at the front desk even went out of her way to buy a birthday cake for us on her way into work (it was my 50th and my husband wanted to... more

Had a great stay at Residence Inn Marriott. Everything you need for a long term stay is right here. Clean as well. Good amenities. Interent was excellent and service was as well. I felt very safe and secure here as well. I will return when needing to say in Louisville again. more

The hotel was a breeze to find, the room was beautiful, the staff was very friendly and helpful, the breakfast was great! We loved it. It was a great value, too! Definitely would recommend to friends, and would stay again - actually I can't wait to go back! more