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All 96 Louisville hotels

Residence Inn Louisville Airport

3.0 of 5
700 Phillips Lane, Louisville, KY 40209 (Fairgrounds)
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Residence Inn Louisville Airport
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86%
Ranked #25 of 96 hotels in Louisville
Most recent review
5 of 5 stars Reviewed 11 June 2013
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60 reviews from our community

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Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 11 June 2013

I stayed for 3 nights here and it was a great experience. The hotel offers a shuttle that will take you anywhere within a 3 mile radius. I must have used the shuttle for about 15 trips during my 3 days. The shuttle will pick you up and drop you off from the airport. It will take you to neighboring... More

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See 3 more reviews by mudphud08 for Louisville
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review
14 June 2013

Thank you for putting a review on Trip Advisor. We appreciate the feedback. I was glad to read you were able to take advantage of the complimentary shuttle service. We look forward to seeing you on your future travles to Louisville. Thank you again, Lynn Manning General Manager More

Bad Schonborn, Germany
Senior Contributor
37 reviews 37 reviews
28 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 5 June 2013

I just stayed there for one night and I arrived late, so I didn't ask for a room change at the reception because of the dirty linens on the bed, I'm sure they would have changed it immediately. Anyway, the arrival and departure experience was great, very friendly staff. Being in the room I just wanted to go to bed... More

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Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review
10 June 2013

Dear Vordenbaeumen, I appreciate you taking the time to write your review on trip advisor. I am so sorry that the linens on your bed were not as they should have been. That is not our usual standard and I will address it with the laundry staff. We take pride in great customer service and clean linnens and we do... More

Tuscaloosa, Alabama
1 review
5 of 5 stars Reviewed 3 June 2013

The rooms were big and clean. The staff was extremely helpful and always available. The continental breakfast was also great. The location was very convenient - close to the airport and expo - and the hotel provided a great shuttle to drive you to restaurants and such within a 3 mile radius. Downtown was also only a 15 minute/$18 flat... More

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Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review
10 June 2013

Dear bd Kehoe, We appreciate you taking the time to write a review about our hotel. I am glad you liked you suite and that you were able to enjoy the breakfast and that you found our location convenient. We are only a short six miles from the downtown area. Thank you for staying with us and we hope to... More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 23 May 2013

My husband and I stayed at the Residence Inn by Marriott Louisville Airport this past weekend May 17th thru 19th. The dollar value was very reasonable for a full kitchen a sofa which is a pull out bed for a guest and we had a separate bedroom to ourselves. It was very very clean. This hotel is so clean you... More

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Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review
4 June 2013

Ms. B Thank you for the wonderful comments regarding your stay. We appreciate you taking the time to write a review. Clean rooms and a friendly staff are what we know guests come to expect from Residence Inn. I am glad you were able to take advantage of the free breakfast. We share all of our comments with the staff... More

Charlotte, North Carolina
Top Contributor
77 reviews 77 reviews
23 hotel reviews
Reviews in 43 cities Reviews in 43 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 10 May 2013

A good hotel, convenient to the airport ... pool not open and not covered ... looks really nasty. Not a great neighborhood. Note to business travelers that there are school groups, etc. that stay here and were out playing basketball and apparently jumping on the bed above. Hungry crowds eating dinner and breakfast. Clean, nice rooms, reasonably priced.

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Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review
4 June 2013

Dear Keighron, I appreciate your taking the time to let me know about your stay at our hotel. I am sorry that you were here during a team event and it was not as quiet as it usually is here. It does take us a week to prep the pool before we fill it and you are right, it doesn't... More

Los Angeles, California
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 9 May 2013

I stayed here four nights for the Kentucky Derby. The hotel location is ideal for a Churchill Downs-based trip and was only a few minutes away. The hotel is a bit older but has a refreshed feeling (although it is not as modern as it could be). We stayed in a Studio room and it had just enough room for... More

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Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review
4 June 2013

Dear Derby Guest, Thank you for the feedback regarding your stay during the Ky Derby. It is a fun time for us and being so close to the track, it makes it challenging to find a favorite horse! We pride ourselves on our customer service and I am glad you were able to experience that. Although we only have one... More

Dallas, Texas
Top Contributor
950 reviews 950 reviews
128 hotel reviews
Reviews in 239 cities Reviews in 239 cities
444 helpful votes 444 helpful votes
4 of 5 stars Reviewed 9 May 2013

This hotel is just across the Interstate from the airport thus it is a very convenient location if coming in at the airport. Upon entering the parking lot and entrance area one might notice the parking area needed some paper and trash pickup. We were met by a 10-12 year old boy on a skate board, that wanted to know... More

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See 3 more reviews by texaswillie for Louisville
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review
4 June 2013

Dear Texas Willie, Thank you for taking the time to write this review and give us your feedback. We always want to hear when our guests enjoy their stay and we also want to know when we are falling short of our guest's expectations or where we need to improve. I am glad you enjoyed the breakfast and that the... More

Minneapolis, MN
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 9 April 2013

This hotel has several redeeming qualities - but the employees stand out. The airline lost my husband's bag - along with his phone charger - and Pauline was kind enough to loan him her PERSONAL charger without hesitation. All of the front desk employees are courteous, accommodating and polite. Their positive "can do" attitudes definitely made our stay a good... More

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See 3 more reviews by bradynut for Louisville
Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review
10 May 2013

Dear Bradynut, Thank you very much for the feedback regarding your stay. I will be sure to let Pauline know how much it helped her offering her charger to you. We do pride ourselves on our service, and I am glad she helped without hesitation. We are getting renovated this fall, so I hope you will stay with us again... More

ohio
Top Contributor
78 reviews 78 reviews
16 hotel reviews
Reviews in 33 cities Reviews in 33 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 14 March 2013

I have stayed here several times with large groups due to its proximity to the Expo center. The service has always been really good, and the quality of the rooms and food are very good also. Being able to walk to the Expo center is a big plus. One helpful thing would be for them to more clearly mark the... More

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See 3 more reviews by Livetotravel for Louisville
Delphi, Indiana
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 12 March 2013

We arrived late on a rainy evening. The lighting in the parking lot was poor and we had a difficult time finding the front office. The facility is divided between two buildings which was very inconvenient for our group of three different families. I spoke to the front desk to try to get all the rooms at least in the... More

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Lynn M, General Manager at Residence Inn Louisville Airport, responded to this review
10 May 2013

Dear Legal Eagle, Thank you for taking the time to give us your feedback. I am glad to hear that our hotel is a great fit for you during the cattle shows. We hope you will choose to stay with us again next year. Please have each person in your party request the main building at the time of making... More

 
 
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Additional Information about Residence Inn Louisville Airport

Also Known As:
Residence Inn Louisville Airport Hotel
Residence Inn Louisville Airport Hotel Louisville
Residence Inn Louisville
Louisville Residence Inn
Address: 700 Phillips Lane, Louisville, KY 40209
Phone Number:
Region: United States > Kentucky > Louisville > Fairgrounds , South Side
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Kitchenette Pets Allowed Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#13 Family Hotels in Louisville
#31 Business Hotels in Louisville
Price Range: ££
Hotel Class:3 star (3*)
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