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Holiday Inn Express Fort Campbell-Oak Grove

2.5 of 5
12759 Fort Campbell Boulevard, Oak Grove, KY 42262
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Holiday Inn Express Fort Campbell-Oak Grove
Ranked #3 of 5 hotels in Oak Grove
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53 reviews from our community

    Trip type
Traveller rating
    16
    9
    17
    5
    6
Date Rating
Troy, Michigan
Top Contributor
56 reviews 56 reviews
20 hotel reviews
Reviews in 27 cities Reviews in 27 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 14 April 2013

I don't have any major complaints about this Holiday Inn Express. It seems that the renovations are complete. The room I had was clean and quite large. I had hot water at every shower...although my colleague had lukewarm water in his room. The breakfast was a little less than desired, but hey it was free and it was well stocked.... More

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Orlando, Florida
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 12 March 2013

Three days of cold to lukewarm showers ... a big fat thumbs down. Free beer and food, a big thumbs up! overall, ok, but I'll probably take the longer commute to Fort Campbell next time and stay at the Hilton Garden Inn.

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Louis C, Manager at Holiday Inn Express Fort Campbell-Oak Grove, responded to this review
21 March 2013

I would like to say I am truly sorry again, about the shower issues that you had when you stayed here. I am happy to say the issue has been resolved. The hot water is flowing again. There was a hot water heater down, I do hope that you will give us another try in the future and we look... More

Fort Bragg, North Carolina, United States
1 review
1 of 5 stars Reviewed 6 March 2013

I scheduled to stay here for 8 nights on a business trip. This was my worst hotel experience by far. The hotel was still under construction and the elevator was down for the first two days. My room was on the 4th floor. While this is an inconvenence, not really a deal breaker. The absolute deal breaker was the hotel's... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Fort Campbell-Oak Grove, responded to this review
19 March 2013

Dear Justin A, Thank you for taking the time to express your thoughts and concerns regarding your recent stay with us. As a Priority Club Rewards Member, we greatly appreciate your loyalty to our brand and hotels. Please accept our sincere apology for the difficulties you encountered with our internet services and the overall dissatisfaction you experienced during your stay.... More

illinois
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 21 February 2013

This hotel was just renovated and the room was excellent. Comfy bed. Friendly hotel clerk. Breakfast was good. Hot biscuits and gravy--pancake machine--egg omelets. Just be sure you have a flashlight--power outage during night--no fault of hotel--was an area problem. Would definitely stay here again.

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Louis C, Manager at Holiday Inn Express Fort Campbell-Oak Grove, responded to this review
21 March 2013

I just want to say Thank you for the review on our hotel. I am very happy that you enjoyed your stay here. We all take pride in our place and I am glad to see that you felt great about us here. I hope that when you are in the area again you choose to stay here again. Thanks... More

Clarksville, Tennessee, USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 January 2013

Yeah there are renovations going on but inside my room I can't tell. The staff was nice and hotel was clean. I've stayed a holiday inns before an know their expectation for service is high. Also one of the nights we stayed we had to call the front desk for loud neighbors. The problem was solved immediately. Didn't try the... More

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Joliet, IL
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 December 2012

I have stayed here many times in the last year. The hotel has been renovated and the rooms are so nice. The drink and snack reception is a great feature. The staff is very friendly. As always, great breakfast! The front desk clerk gave me water because the machine was out. Thanks! Good place to stay.

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Lisbon
Top Contributor
86 reviews 86 reviews
14 hotel reviews
Reviews in 25 cities Reviews in 25 cities
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 26 November 2012

The hotel is under renovation as of the end of November 2012. Therefore the pool is not available and apparently the renovation makes it impossible to find baby beds. True Story: My wife goes in to ask about rooms and if they have a baby bed for our 1 year old. The front desk clerk who was playing on her... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Fort Campbell-Oak Grove, responded to this review
9 December 2012

Dear WoltersWorld, Thank you for taking the time to review our property. I’m very disappointed to read about your experience on your recent stay. I want to assure you that our hotel is very proud of its level of service, cleanliness and quality of its product. It is regrettable that you were not satisfied with your stay especially with your... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 21 November 2012 via mobile

Horrible. Not good. Was going to stay two nights, but it sucks so bad that one will do. They should have told us there were renovations and that the place is a hole. No vending machines, really? The elevator is slow. The room is a closet. Never again.

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IHGCare, Guest Relations Manager at Holiday Inn Express Fort Campbell-Oak Grove, responded to this review
4 December 2012

Dear Gus1955, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Please accept our sincerest apologies for the renovation inconvenience issue you experienced. I understand the discomfort this caused you. Again, I do apologize and regret that this impacted your experience at our hotel. We take the confidence... More

Titusville, Florida
Top Contributor
50 reviews 50 reviews
21 hotel reviews
Reviews in 37 cities Reviews in 37 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 7 November 2012

We stayed at this hotel on 11/6/12. When we entered the front door the 1st thing we saw was a huge mess with construction materials and yellow tape marking the way. It was dirty and noisy. In addition the room was quite small. I am sure this will be an acceptable hotel post construction but I would avoid it at... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Fort Campbell-Oak Grove, responded to this review
26 November 2012

Dear Bill F, Thank you for taking the time to share your feedback regarding your stay with us. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. Please accept my deep apologies for the inconvenience our renovations may have caused during your stay. We... More

Wildwood, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 November 2012

My wife and I recently stayed two nights. The room was clean and comfortable, although I do not like the small bathroom. The ongoing renovations kept the daytime noise level rather annoying; however, we were visiting our grandson, his wife and the new great grandbaby so so we were out of our room by 11:00 a.m. both days. The room... More

Was this review helpful? Yes 1
Comfort Inn And Suites Fort Campbell
Great value on a similar hotel
Oak Grove, KY
5 of 5 stars 29 Reviews
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Additional Information about Holiday Inn Express Fort Campbell-Oak Grove

Also Known As:
Holiday Inn Express Fort Campbell-Oak Grove Hotel Oak Grove
Holiday Inn Express Fort Campbell-Oak Grove Hotel
Holiday Inn Oak Grove
Oak Grove Holiday Inn
Address: 12759 Fort Campbell Boulevard, Oak Grove, KY 42262
Phone Number:
Region: United States > Kentucky > Oak Grove
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 hotels in Oak Grove
Price Range: ££
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Holiday Inn Express Hotel Fort Campbell-Oak Grove is located at the intersection of US 41A & I-24 (exit 86). Ft. Campbell Main Gate 3 miles. WalMart Distribution Center 2 miles. 100 Spacious & well appointed guest rooms, suites and jacuuzi suites. Express Start Breakfast, Free High Speed Wireless Internet, Free Local Calls, Free USA Today, Managers Reception Mon-Sat. All rooms include Coffee, Hairdryer, Iron/Board, 25' TV w/satellite & HBO, 2-two line phones w/speaker & data port. All rooms have micro/frig. Indoor Heated Pool/Whirpool. Fitness Center w/Treadmill, Stepper, Bike & Multi Station Weight Machine. Banquet & Meeting Rooms cap. to 100 ppl. Small pets welcome in our pet-friendly rooms only-five rooms available on a first come first serve basis with a small nightly pet fee. ... more   less 
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Holiday Inn Express Fort Campbell-Oak Grove
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