This hotel was just okay. The staff was friendly & helpful and the location was convenient. It could use some maintenance and upgrades. The spa had been covered in cement, but the signs for the spa, as well as the control knob, was still there. The pool was slimy and was in need of repair with chips in the concrete... more

I just want to thank the staff for all the great work that they do here. Check in was easy, room was clean, and I was even able to stay an extra day even though the hotel was booked full. I had a serious back injury and was unable to pretty much move, so the staff did some rearranging and... more

This is one of the few hotel in Prestonsburg. We had a room with a king bed and pull out for the kids. The Springs was broken sank all the way down to the floor. We went down there with 4 other families, all pull outs had the same problem. The hotel was clean, the pool was warm. The Hot... more

This is the nicest place we have found in Prestonsburg. The Comfort Suites just was renovated within the last year, which mainly focused on the breakfast area, the lobby area, and the second floor hallway. The Comfort Suites has the typical Queen/Queen or King bed with sofa bed, work area, coffee table, micro/fridge, and indoor pool/whirlpool. The breakfast was new,... more